You get what you pay for. Definitely suggest the Park Plaza closer to the city. Keys is run down, in need of some serious paint and cleaning. Upon checking in at 11 PM we had to call house keeping to come up and change our bedding and pillow cases as they were left in changed. Seriously discussing. After complaining, we received 10% discount on food only.
真實旅客
10/10 有夠讚
simonchampa,NEW YORK
2015 年 12 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice clean peacefull and comfortable
Stayed for 2 nights, hotel staff is quite helpfull rooms cleaned and tidy easy to find and peaceful place a bit side of the city access to bus train is easy
simonchampa
8/10 不錯哦
rahul,chaganpur
2015 年 9 月 17 日
喜歡:住宿環境和硬體和客房舒適度
was a good stay
it was a good stay d only problem i had was tht they issued me a room tht was already occupied n wen i opened d door it left me embarrassed
rahul
8/10 不錯哦
ABHIMANYU,Mansfield, tx, USA
2015 年 8 月 30 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Most of the hotel staff was nice but while checking out i was asked to pay extra fees for one mattress. When asked for a manager, i was introduced to Navjoy sharma, a very unfriendly and rude mamager. His exact words to me were , if u dont want to pay wr know how to charge it. A novice in speaking english he did not even know how to communicate properly let alone be professional. One would think that a manager of such a big hotel can atleast communicate effectively. I was very disappointed in the customer service he provided to us
ABHIMANYU
2/10 很糟糕
真實旅客
2015 年 7 月 23 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pathetic services during stay on 18-07-15
1. It was very awful situation for me when I got used condom packet in restroom below the sink.
2. No one had respond over the phone and service person while asked for slippers.
3. Room was requested for non-smoke but the had given smoke Room, when asked for change no response given, and when asked for room spray,
4. In the morning of next day I had requested for tooth kit and delivered only for one person instead of 2 persons.
Overall no one respond and ignored all requested items and things asked for.
This was the worst exp of stay which I did with keys....
Rgds
真實旅客
2/10 很糟糕
Manpreet,Ludhiana
2015 年 7 月 14 日
喜歡:整潔度
不喜歡:員工素質和客房舒適度
It was nt dat gud as it was expected from a 3 star hotel room service was nt pleasant
Manpreet
4/10 不太好
giridhar,Bangalore
2015 年 6 月 16 日
喜歡:客房舒適度
不喜歡:員工素質和住宿環境和硬體
Not a great stay
It was not a great stay at Keys. There was electricity issue. During dinner some buffet items had got over and we had to wait for the same to be cooked and given again. We asked for drinks and again some of the drink which we asked got over. The staff came at 11 in the night and woke us up to say sorry for electricity issue. The WC water jet pipe was broken.
giridhar
8/10 不錯哦
SIDDHARTH
2015 年 5 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SIDDHARTH
6/10 一般般
shardendu,New Delhi
2015 年 2 月 25 日
不喜歡:住宿環境和硬體
needs lots of efforts for better services..
short stay for two nights...needed wifi but it could not be connected.....needs lots of hard work to improve over all performance..ALSO HOTEL DOES NOT PROVIDE AMERICAN SYSTEM OF BOOKING..so that one can have breakfast in hotel....
shardendu
4/10 不太好
j,uk
2015 年 1 月 28 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
not in ludhiana
over priced small rooms out in nowhere
j
10/10 有夠讚
真實旅客
2015 年 1 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall Very Hospitality
Very good and co-operative staff. Good servies.
真實旅客
6/10 一般般
真實旅客
2015 年 1 月 5 日
喜歡:員工素質
不喜歡:客房舒適度
Keys 2days
We were there in the winter and the room was cold the sheets looked dirty we asked them to chsnge and the new ones looked the same (dirty or not fresh) took time to get warm water in the shower the place was a bit off staff was helpful and Nice the breakfast was good but definitely not worth the money
真實旅客
8/10 不錯哦
sachin,Finland
2014 年 12 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
value for money
Well priced hotel. Location is next to nothing literally. Hotel was clean. Breakfast was good. Bathroom was a little below par but clean nonetheless. Staff was friendly
sachin
4/10 不太好
Charles,USA
2014 年 9 月 16 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Very disappointed
I am sure we were the first guest to ever arrive at this hotel! The desk staff was baffled by our hotels.com reservation, the fact that we needed a roll away bed, etc. The man helping with the luggage kept smashing it to get it to fit into the elevator. Our rooms were not very clean and all of our sheets on the beds and the towels were wet. yuck. The only redeeming factor was one kind young lady in the restaurant who seemed competent and courteous. After three weeks in India, this was the worst hotel we stayed in at any price point.