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Hotel San Marco

3.0 star property
Travelers rent bikes to explore the area or relax by the seasonal outdoor pool where comfortable loungers await for sunny afternoon breaks

Choose dates to view prices

Hotel San Marco caters to both active guests and those seeking relaxation. Enjoy the poolside bar, coffee shop, garden, and breakfast buffet. Free in-room WiFi keeps you connected, while multilingual staff provide 24/7 assistance.
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

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Room options

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View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Double or Twin Room

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Separate bedroom
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located in Lucca Historical Center neighborhood, Hotel San Marco is connected to a shopping center. Piazza dell'Anfiteatro and Guinigi Tower are notable landmarks, and the area's natural beauty can be seen at Massaciuccoli Lake. Cathedral of St Martin and Palazzo Pfanner are two other places to visit that come recommended. Be sure not to miss outdoor adventures like horse riding, hiking/biking trails, and rock climbing, or hop on a segway rental nearby and take a self-guided tour around the aera. Visit our Lucca travel guide
Map
Via San Marco 368, Lucca, LU, 55100

What's nearby

  • Basilica di San Frediano which includes street scenes, religious aspects and a church or cathedral
    Basilica of San Frediano
    13 min walk - 1.1 km
  • Piazza dell\'Anfiteatro which includes outdoor art, a square or plaza and a statue or sculpture
    Piazza dell'Anfiteatro
    13 min walk - 1.1 km
  • Guinigi Tower showing a sunset, a city and views
    Guinigi Tower
    15 min walk - 1.3 km
  • Palazzo Pfanner showing a statue or sculpture, art and a city
    Palazzo Pfanner
    16 min walk - 1.4 km
  • Walls of Lucca
    6 min walk - 0.6 km

Getting around

  • Lucca San Pietro a Vico Station
    5 min drive
  • Galileo Galilei Airport (PSA)
    41 min drive

Restaurants

  • Momus Cafe'
    13 min walk
  • Bar Martini
    11 min walk
  • Osteria Al Borgo
    8 min walk
  • Nida
    10 min walk
  • Caffè Puccini
    12 min walk

About this property

Hotel San Marco

Hotel near Basilica of San Frediano
Located close to Piazza dell'Anfiteatro and Palazzo Pfanner, Hotel San Marco provides a free breakfast buffet, a poolside bar, and a terrace. Active travelers can enjoy cycling at this hotel. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Concierge services, multilingual staff, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel San Marco boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and cribs/infant beds
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with showers and bidets
  • 40-inch TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Winery release events

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are available for EUR 18 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 8 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

Does Hotel San Marco have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–8 PM. The pool is closed seasonally each year from November 1 to March 31.

Is Hotel San Marco pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 8 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel San Marco?

Check-in start time: 2:30 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel San Marco?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel San Marco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Hotel San Marco located?

Located in Lucca Historical Center, this hotel is within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro. Guinigi Tower and Palazzo Pfanner are also within 1 mi (2 km). Lucca Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Marco Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 440 out of 608 reviews
Rating 8 - Good. 150 out of 608 reviews
Rating 6 - Okay. 18 out of 608 reviews
Rating 4 - Poor. 0 out of 608 reviews
Rating 2 - Terrible. 0 out of 608 reviews

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very helpful staff; the location to the central city was convenient; convenient free parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. Short walk to city walls. Excellent accommodation, would highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, a lot of variety. Staff were excellent. Location perfect and only a short stroll into the city. Would recommend this hotel to friends
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
Stayed 1 night in Oct 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location with courteous and helpful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at Hotel San Marco The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Lovely garden and pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely frendly and polite, they really take cafe of clients.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca by the pool

Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay and a short walk to centre

Everything was good. Breakfast, facilities, room etc all very good. Staff were great
Stayed 2 nights in Jul 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet and service was outstanding.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Hotel San Marco

From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Nice staff, location. No vineyards here. But close to the city wall, and gates. 10 minutes walk to central historic district.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great days in Lucca at Hotel San Marco

Fantastic little hotel with the most service minded, hospitable and friendly staff I have ever encountered on my travels. Highly recommended.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational service from a wonderful family
Stayed 2 nights in Jul 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

September 2025

Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Loved our stay and looking forward to coming back in 9 days time. Probably the friendliest and most welcoming hotel that we have ever stayed in, staff are a real credit to you.
Stayed 2 nights in Jul 2025

10/10 Excellent

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Rooms were clean and comfortable beds and pillows Highly recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff was extremely warm and welcoming! Everything was clean and comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept family run hotel with terrace, garden and pool. 5 min walk into town through the wall. Friendly and accomodating staff, comfy rooms, which are very well cleaned each day.
Stayed 3 nights in May 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Lucca Wall. Easy Parking if you have a car. Hotel service is very nice, great staff and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, good breakfast.
Stayed 1 night in Oct 2024