Great room - clean and spacious.
Staff very kind and helpful.
David
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Ange
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Ange
於 2025 年 7 月住了 3 晚
10/10 有夠讚
davy
家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beds very comfortable and beautiful hotel.
davy
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Elliot
家庭旅遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location. Food in Italy is overall terrible, but there’s a great little cafe just outside our family suite that had pretty decent food. There’s a bike shop next door that allowed us to rent 5 bikes for our family last minute for an hour and bike along the renaissance wall, which is a super easy flat bike ride. The Lucca train station is a 10 minute easy walk. The family suite has two sofa pull out beds that turn into approximately king size beds, and there is a king size bed upstairs. Two bathrooms. Overall, our family of 5 fit comfortably.
Elliot
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Fabien
團體旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bel hôtel situé à quelques minutes du centre piétonnier.
Chambres spacieuses et très propres.
Le personnel est charmant, que ce soit à la réception ou au petit déjeûner, les personnes sont de bonne humeur, chaleureuses et à l'écoute de nos besoins.
Je recommande les yeux fermés cet hôtel pour tout séjour à Lucca, ce fut vraiment une très belle et bonne expérience.
Fabien
於 2025 年 7 月住了 2 晚
10/10 有夠讚
James
2025 年 7 月 3 日
Shoutout to the front desk,
James
於 2025 年 6 月住了 6 晚
4/10 不太好
benjamin
2025 年 6 月 29 日
不喜歡:整潔度和住宿環境和硬體
benjamin
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Yvonne
2025 年 6 月 26 日
Yvonne
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Patricia,Hermosillo
2025 年 6 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Padrisimo hotel recomiendo la suite que está al cruzar la calle
Patricia
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Jack
情侶出遊
2025 年 6 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
We only stayed one night. Our room was clean and worked well for us. There was a hot tub on a deck outside of our room. A little weird, but no one was in it while we were there. The staff was very helpful and accommodating. They have valet parking, unfortunately the valet damaged our rental car, but fortunately we took the insurance. It is Italy!
Jack
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Rowena
家庭旅遊
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great hotel in convenient location. Delicious free pastries and drinks in the afternoon. Free bikes. Close to everything. Good breakfast. Nice outdoor jacuzzi
Rowena
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Adriana
家庭旅遊, 親子旅遊
2025 年 6 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Adriana
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Harpal
情侶出遊
2025 年 6 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Stayed in this hotel for three days the reception staff extremely helpful and I’m very friendly. Our room was ready at 2 o’clock and was lovely and clean..
There’s a beautiful terrace where you can relax, which has a hot tub which was beautiful after a long day walking around. The hotel offers complimentary tea and snacks during the day, In the evening there were free beers and Prosecco between the hours and five and seven, which is a lovely touch.
I highly recommend this hotel lovely location easy to get to the station and to see all the sites
Special thank you to the breakfast staff who are very attentive and friendly.
Harpal
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Sean T
2025 年 6 月 11 日
Sean T
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Steve
2025 年 6 月 9 日
喜歡:員工素質和住宿環境和硬體
Steve
於 2025 年 6 月住了 3 晚
6/10 一般般
Denzil
情侶出遊
2025 年 6 月 3 日
喜歡:整潔度
不喜歡:設施服務
Loved location. However didn’t expect to be in an annexe 150 metres from main hotel. No amenities at all in annexe. Terrace cramped. 4 stars with so few facilities seemed strange.
Denzil
於 2025 年 5 月住了 2 晚
8/10 不錯哦
GABRIEL
2025 年 5 月 31 日
El espacio para poder ducharse es demasiado pequeño. Es un gran inconveniente, especialmente para la gente grande y obesa.
GABRIEL
於 2025 年 5 月住了 3 晚
4/10 不太好
Gregory
2025 年 5 月 31 日
不喜歡:員工素質和住宿環境和硬體
Since when can you not check out early at a hotel. They charged me for a 4th nite when i checked out early after day 3. They stated 72 hour notice which is hard to do when you only stay 3 days. I feel like they cheated me out of my money and would like you to retrieve it. They were not sold out but they were attimate about it. Tried to talk to the GM but they were never their when i asked several times. Why would you endorse this property and the way they treat people.!!
Gregory
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Claudia
家庭旅遊
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
First of all, we really enjoyed where this hotel was located. It was within the city walls and a quick walk to anything we wanted to go to. We went on a beautiful walk around the walls one morning. The room itself was pretty spacious for three people and well taken care of. The staff were wonderful and very accommodating, they parked our car during our stay, helped us to our room, and gave wonderful recommendations. Their breakfast was delicious and provided a wide selection as well and they also provided snacks during the day in the lobby, including beer and prosecco which was an added bonus. Overall really enjoyed our stay here!
Claudia
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Steven
2025 年 5 月 1 日
Steven
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Anthony
2025 年 4 月 30 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Great staff and excellent amenities, close to town...free snacks and drinks
Anthony
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Nadege
2025 年 4 月 29 日
Nadege
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Breanne
家庭旅遊
2025 年 4 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My father and I had a lovely stay at Hotel Ilaria in Lucca. It's location and proximity to all that Lucca has to offer couldn't be beat! The service was great and the continental breakfast was delicious. Highly recommend staying here.
Breanne
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Petrus
情侶出遊
2025 年 4 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Ilaria is a nice hotel in the city center of Lucca. Parking available. We had a spacious room in the dependance building across the street. Fantastic bed, very clean bathroom with a good shower. Excellent breakfast and free biles to make a city tour. We will be back