Hi Richard,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
10/10 有夠讚
Yolanda
2024年5月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo bien
Yolanda
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月28日回覆
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 有夠讚
Larry
2024年5月21日
喜歡:整潔度、設施服務和住宿環境和硬體
This motel exceeded our expectations for a nice, quiet evening. Breakfast was very good and the facility was very clean and comfortable.
Larry
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月22日回覆
Hi Larry,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
4/10 不太好
Cristela
親子旅遊
2024年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
La propiedad bonito , grande lo único malo que queríamos disfrutar de la alberca y solamente mide 2pies 😞
Cristela
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月22日回覆
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 不錯哦
Petar
情侶出遊
2024年5月19日
La Quinta never disappoints!
Petar
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月26日回覆
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
10/10 有夠讚
Gina
2024年5月18日
喜歡:住宿環境和硬體
Gina
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月22日回覆
Hi Gina,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
10/10 有夠讚
Gustavo
家庭旅遊, 親子旅遊
2024年5月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness and easy access to the Highway.
Gustavo
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月22日回覆
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 一般般
Shane
商務旅客
2024年5月17日
喜歡:員工素質、設施服務和住宿環境和硬體
The floors were not cleaned well at all! I was disappointed in the cleanliness of the room as a whole.
Shane
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月22日回覆
Hi Shane,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.
10/10 有夠讚
Colby
寵物同遊
2024年5月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and clean
Colby
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月22日回覆
Hi Colby,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
10/10 有夠讚
Stephen
家庭旅遊
2024年5月14日
喜歡:整潔度、員工素質和住宿環境和硬體
The check in was awesome very friendly and helpful staff
Stephen
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月16日回覆
Hi Stephen,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
10/10 有夠讚
Frederick
2024年5月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Frederick
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月16日回覆
Dear Guest,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
4/10 不太好
Leslie
2024年5月11日
喜歡:員工素質
不喜歡:整潔度
Leslie
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月16日回覆
Hi Leslie,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
10/10 有夠讚
Erin
2024年5月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Erin
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月16日回覆
Hi Erin,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
8/10 不錯哦
KENNETH
家庭旅遊
2024年5月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel in a busy, industrial area. Hard to get to and around. No dining close by.
KENNETH
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月16日回覆
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 有夠讚
Mildred
2024年5月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Mildred
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月16日回覆
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 有夠讚
Paul
2024年5月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
amazing staff
Paul
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月8日回覆
Hi Paul,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 有夠讚
Manuel
2024年5月7日
Manuel
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月28日回覆
Hi Manuel,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
Hi Judy,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
8/10 不錯哦
Aris
2024年5月6日
喜歡:整潔度和住宿環境和硬體
Aris
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月8日回覆
Hi Aris,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
8/10 不錯哦
YADIRA
2024年5月5日
喜歡:整潔度和住宿環境和硬體
YADIRA
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月8日回覆
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 有夠讚
Humberto
2024年5月5日
喜歡:整潔度
Humberto
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月6日回覆
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 不錯哦
Hugo
2024年5月2日
Hugo
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月26日回覆
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 不錯哦
DORIAN
家庭旅遊
2024年5月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfy beds!
DORIAN
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月3日回覆
Hi Dorian,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 有夠讚
Guthrie
2024年4月28日
Guthrie
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年5月22日回覆
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
10/10 有夠讚
Jason
團體旅遊
2024年4月18日
喜歡:員工素質、設施服務和住宿環境和硬體
Clean, friendly
Jason
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月19日回覆
Hi Jason,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
6/10 一般般
Stephanie
2024年4月17日
Stephanie
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月8日回覆
Hi Stephanie,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
8/10 不錯哦
Steve
家庭旅遊
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
stayed here before.and returned again.Very nice property,and nice staff.
Steve
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月19日回覆
Hi Steve,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
8/10 不錯哦
Lorrence
家庭旅遊
2024年4月14日
喜歡:整潔度和住宿環境和硬體
random people driving around parking lot at night.
Lorrence
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月19日回覆
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 有夠讚
Tiffany
2024年4月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Tiffany
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月14日回覆
Hi Tiffany,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
10/10 有夠讚
Sheree
2024年4月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Sheree
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月14日回覆
Dear Guest,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.
10/10 有夠讚
John,Denver
2024年4月8日
喜歡:整潔度、員工素質和住宿環境和硬體
None
John
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月9日回覆
Hi John,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
10/10 有夠讚
Stacey
寵物同遊
2024年4月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was perfectly adequate and served my needs
Stacey
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月11日回覆
Hi Stacey,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
10/10 有夠讚
Karen
2024年4月4日
Very clean
Karen
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年4月9日回覆
Hi Karen,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 有夠讚
Sia
2024年4月4日
Sia
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年5月1日回覆
Hi Sia,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
8/10 不錯哦
G.H.de
情侶出遊
2024年4月1日
It was good
G.H.de
於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年4月3日回覆
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 有夠讚
Christine
寵物同遊
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is appears to be a new property very nice and clean. Quiet and an enjoyable stay much better than the other one I stayed at in the Lubbock area.
Christine
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月27日回覆
Hi Christine,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
10/10 有夠讚
Alan,Roswell
情侶出遊, 商務旅客
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Shower head needs replaced
Alan
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月27日回覆
Hi Alan,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 有夠讚
Fonda
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel with good amenities...friendly staff and clean rooms
Fonda
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月24日回覆
Dear Guest,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
10/10 有夠讚
Teresa
團體旅遊, 家庭旅遊
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The employees were nice and friendly. The room was clean.
Teresa
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月24日回覆
Hi Teresa,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
8/10 不錯哦
María Fernanda
2024年3月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Es buena solo que hay q pagar estacionamiento y no hay nadie que hable español
María Fernanda
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月24日回覆
Hi Maria,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
8/10 不錯哦
Dixie
情侶出遊
2024年3月22日
喜歡:設施服務
不喜歡:員工素質
Would have been nice for information as to places to eat. The front desk person stated there may be somewhere on the loop. Area restaurants should leave info for guests … we went to breakfast and there were no forks. My husband asked at the front desk; she stayed I guess we are out. The breakroom attendant did not come out of the back room to clean tables. I stepped into the back room and asked if he could clean off a table for us. He was texting on his phone. Moved slower than molasses.
Dixie
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月24日回覆
Hi Dixie,Thank you for sharing your feedback about your stay with us! We regret the inconvenience faced by you and will surely forward your valuable feedback to our team for improvements. Our Team always ensures that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 有夠讚
Karen
2024年3月22日
喜歡:整潔度
Karen
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月24日回覆
Hi Karen,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 有夠讚
Monica
2024年3月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Monica
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月24日回覆
Hi Monica,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
6/10 一般般
Jonathan
團體旅遊, 家庭旅遊
2024年3月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Was sold a room that sleeps 5 but given a 2 queen room. It is clean and basic. Nothing special but also not bad for what it is. Our friends paid less for same room. Breakfast dining tables were all dirty and had to clean one ourselves before sitting down to eat. 2 of our 4 are gluten free and there weren't many options other than bacon, eggs and yogurt. Coffee only has flavored creamers and ice machines were hit or miss. Soda machine in dining area was out of service as well. Only juice and coffee available at breakfast. For the price it was just OK. I paid extra for a room that sleeps 5 and got a room that sleeps 4. Line at front desk was too long and we were too tired to wait and try to fix.
Jonathan
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月19日回覆
Hi Jonathan,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
8/10 不錯哦
Stanley
2024年3月18日
Stanley
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年4月9日回覆
Hi Stanley,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
4/10 不太好
Amanda N
情侶出遊
2024年3月14日
不喜歡:設施服務
Dirty sheets (stained) - was really gross. I had to call manager to arrange for clean sheets. Shower busted, no water pressure. Busted thermostat. Noisy, there was banging sounds coming from the room next door. Will not likely be staying here again.
Amanda N
於 2024 年 3 月住了 3 晚
Sophia CSR 於 2024年3月14日回覆
Hi Amanda N,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
8/10 不錯哦
Lisa
家庭旅遊
2024年3月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Newer hotel. Comfortable beds. Shower not hot, though for me.
Lisa
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月11日回覆
Hi Lisa,We appreciate your business and your valuable feedback. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
6/10 一般般
sergio
2024年3月10日
sergio
於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年4月1日回覆
Hi Sergio,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 有夠讚
Carolyn
情侶出遊, 寵物同遊
2024年3月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were clean and roomy. The Staff was very friendly and helpful. Will stay there again
Carolyn
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月11日回覆
Hi Carolyn,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
8/10 不錯哦
Monte
家庭旅遊
2024年3月8日
喜歡:整潔度
不喜歡:員工素質
The desk gave other guests keys to our room which they used and scared my wife coming into our room yesterday evening after 7pm.
Monte
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月11日回覆
Hi Monte,Providing the highest level of hospitality is our number one priority. It is disheartening to read your review. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.