This hotel is closed. I booked on Expedia. Went to the hotel on 14 July to check-in. The gates were locked. The rooms were padlocked & a woman yelled at me from a window "closed" I then had to find other accommodation carrying a backpack in terrible heat. After being turned away from 3 other hotels I finally found other accommodation. The owner told me that Lakhanthong Hotel has been closed for nearly 3 years & yet it is still advertising on Agoda & Expedia. Expedia has been advised of this as I spent an hour on chat trying to get a refund as I had paid Expedia for the night at Lakhanthong Hotel & to have the property removed from the site. It still appears on other booking sites as do many other hotels in Luang Prabang that are closed. In the last 5 days I have had to move hotels 3 times because hotels in Luang Prabang are either not booking the correct rooms or overbooking & trying to send guests to other hotels run by family members. They then claim that the guest was a no-show & collect the cancellation fee. Expedia needs to do an audit of all the hotels they have listed in Luang Prabang. I have spent my entire holiday packing & unpacking my bag and running between hotels. I have spoken to other foreigners that are experiencing the same.
Christine
於 2022 年 7 月住了 1 晚
10/10 有夠讚
Jacqueline
2020年1月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Charming peaceful place to stsy
Great place to unwind from the hustle and bustle. Breakfast is freshly made to order and is lovely. No kettle in the room but they will give you tea and coffee whenever you want it. Very helpful reception staff. Only issue was that the drainage channel outside the property which was a bit messy but that will soon be sorted
Jacqueline
於 2020 年 1 月住了 5 晚
10/10 有夠讚
BENJAMIN
2019年11月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We loved this place and the service was excellent. The location is good (try 525 restaurant right next door) and quiet. The staff couldn’t have been more helpful and kind!