The biggest problem was the lack of security, violation of privacy and how the hotel handled the situation. The sliding door did not lock and then the hotel staff disregarded the do not disturb sign on the door and entered my room anyway. The management’s response was they needed to meet in person at 7p at night and when I asked if it could be resolved by phone, they said they would get back to me. That was 72 hrs ago and I haven’t heard back. No one from management has even apologized.
The condition of the room was vastly different from the remodeled 5 star hotel with a list of amenities described on this site.
Additionally, the standard amenities that were listed as being included were not ( i.e. hair dryer, iron, ironing board, etc.)