I can’t believe this place had such a high rating when I went to book it. I don’t write reviews but there were too many bothersome things not to share. First of all, upon entering the room I could easily tell it had not been vacuumed in a while. There was obvious dog hair in the carpet and on the sofa bed. All of the coffee packs in the room were only decaf. Strange. We used the shower the first day. It wouldn’t drain. (But also too easily could spray out and flood the rest of the bathroom.) I asked the receptionist if someone could fix it while we were out the second day. They did send someone. The shower was cleaned out and towels refreshed but, again, it would not drain the second time. It was so gross taking a showering in standing water. I felt like I was going to leave with a fungus. The most outrageous experience of the stay was having breakfast one morning. My kids and I came down late, so we were the only ones. Breakfast was laid out, it looked like any other continental breakfast at a mediocre hotel. A woman greeted us and asked our drinks. We ate and only AFTER we were all done did she ask if we had a voucher for breakfast. I had NO idea that breakfast was not free. SO STUPID.
Oh! And the pool! Literal hairballs stuck to the walls. Built up dirt lying in standing water. And an overwhelming amount of chlorine in apparent attempt to give it a proper clean. The stairs into the pool were slimy. Ughhhhh
Abbey
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Christian
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Christian
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Larry
2025 年 7 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very clean rooms. Staff was very helpful. Great value. Bed was amazing.
Larry
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jill
情侶出遊, 寵物同遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sheratons are generally a bit outdated after Marriott bought them. Almost like the afterthought, but this one was pretty good. We travel with dogs so we appreciate them being welcomed. There were a couple of restaurants really close that also accommodated dogs. We walked down the street for ice cream after dinner from the hotel and felt safe. The hotel itself was right on the Ohio River and we had a great view of Louisville.
Jill
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Amaya
情侶出遊
2025 年 6 月 10 日
喜歡:整潔度和設施服務
Loved the bar and the room was very clean
Amaya
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Annie
情侶出遊
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Front desk worker was so kind and helpful!
Annie
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Crystal,Eddyville
2025 年 6 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Crystal
於 2025 年 6 月住了 1 晚
6/10 一般般
robert,cedar rapids
2025 年 5 月 31 日
robert
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Elizabeth
商務旅客
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice room.
Elizabeth
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Bellenda
2025 年 5 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Bellenda
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Kristie
2025 年 5 月 7 日
Kristie
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Ashley
2025 年 4 月 27 日
喜歡:整潔度
Ashley
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Patricia
商務旅客, 家庭旅遊
2025 年 4 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet!
Patricia
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Terry
2025 年 4 月 21 日
Terry
於 2025 年 4 月住了 1 晚
6/10 一般般
Marcia
2025 年 4 月 21 日
喜歡:整潔度
Marcia
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Dylan
家庭旅遊
2025 年 4 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was amazing and made me feel right at home. I’ve stayed across river in Louisville many times and never had staff as friendly as at the Sheraton in Jeffersonville. Such a pleasant experience, I will be back.
Dylan
於 2025 年 4 月住了 1 晚
10/10 有夠讚
michelle a.
家庭旅遊
2025 年 4 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We will definitely be coming back next time we need to be near downtown Louisville.
michelle a.
於 2025 年 4 月住了 3 晚
8/10 不錯哦
LUCKY
2025 年 4 月 19 日
LUCKY
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Eric
2025 年 4 月 17 日
Eric
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Samuel
情侶出遊
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked convenient location to Louisville and fitness center
Samuel
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Eric
家庭旅遊
2025 年 4 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was extremely clean and beautiful. The staff was amazing, friendly, and professional. Thank you for ending our trip on a high note that started out as a complete nightmare.
Eric
於 2025 年 3 月住了 1 晚
4/10 不太好
Pam
2025 年 4 月 11 日
不喜歡:整潔度、員工素質和設施服務
Mattress was beyond uncomfortable and shower facet handle fell off when touched. Front staff upon checkin was not very personable and to charge $4 for a 20 oz bottle of water is ridiculous. First and last time staying g at Sheraton.
Pam
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Tammy
家庭旅遊
2025 年 4 月 11 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I reserved over a month ago a king room with a hide of bed couch when I got here I got a little bitty room with two full beds not what I paid for and no one seemed to care. Also, there were fingernails in my windowsill garbage outside my door, no tissues and no conditioner in the bathroom.