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Reviews of Hampton Inn Simpsonville

2.5 out of 5
Hampton Inn Simpsonville
814 Aristocrat Ct, Simpsonville, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 522 out of 653 reviews" "
Rating 8 - Good. 92 out of 653 reviews" "
Rating 6 - Okay. 20 out of 653 reviews" "
Rating 4 - Poor. 4 out of 653 reviews" "
Rating 2 - Terrible. 15 out of 653 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen, Huntley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique about this property, unless you think that a clean, up-to-date room with quick check-in and a decent breakfast are unique. (which, unfortunately, is unusual for some hotels.)
Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mohamed

Stayed 1 night in Mar 2024

10/10 Excellent

Norma Jane

Traveled with group
Liked: Amenities
Check in was easy. Staff was excellent. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and property. Foods varied for breakfast with both cold and hot options. I noticed that the breakfast was refreshed frequently with fresh food and coffee. Overall a good nights stay while traveling, will stop here again when we are in this area.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but clean and nice
Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Traveled with partner
Room was smoky from cigarette. Got new room.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast choices, comfortable bed
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2024

2/10 Terrible

Phil

Liked: Cleanliness, property conditions & facilities
Gave wrong room keys 3 times, told us to find another hotel with no help, then we find they gave use the wrong room
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, beds comfortable and the breakfast was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Irving

Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Stayed 1 night in Mar 2024

10/10 Excellent

Taran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

sara

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Mikeal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient area. Breakfast was good
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Louie

Stayed 3 nights in Mar 2024

10/10 Excellent

Trista

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Everything was as expected!! Love this hotel
Stayed 3 nights in Feb 2024

6/10 Okay

Sherry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Luke cold shower
The shower in our room was very difficult to turn on. My husband couldn’t even get it to turn on hot. The water leaks under the tub leaving water in the floor.
Stayed 1 night in Feb 2024

10/10 Excellent

Memphis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Staff was great
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth A

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable. Our stay was great
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay after a long day of shopping out the outlet mall.
Stayed 1 night in Dec 2023

8/10 Good

Michael Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right next to a major highway, which is a simultaneously a good and bad thing. The beds were comfortable, the room spacious and the continental breakfast was more than I expected, providing many options for either a hot or cold breakfast.
Stayed 2 nights in Jan 2024

8/10 Good

Kaitlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay!
The girl at the front desk was lovely and very helpful. The room was clean. Bed and pillows were a bit uncomfy but that's personal preference. The walls were paper thin which led to a noisy night.
Stayed 1 night in Jan 2024

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Easy, clean and felt safe.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Claire and Nick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place. Me and my husband came for the weekend to shop. Quiet and comfortable beds. Breakfast was good. Clean!
Stayed 2 nights in Dec 2023
Response from Kent M - GM on 2023/12/18
Thank you for reviewing our hotel! I am glad you had a nice stay with us and I hope you will choose to stay with us again in the future.

10/10 Excellent

Okala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kent M - GM on 2023/12/18
Good morning!Thank you for reviewing our hotel - I hope you had a great stay with us!

10/10 Excellent

Concetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kent M - GM on 2023/12/18
Good morning!I appreciate your review of our hotel - I am glad to see you had a good stay with us!

8/10 Good

Brian

Stayed 1 night in Dec 2023
Response from Kent M - GM on 2023/12/18
Thank you for completing the survey! I hope you had a nice stay with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really clean and the bed was great. Some of the carpet in the room seemed to be separating though. And the eggs at breakfast were not very good.
Stayed 1 night in Dec 2023
Response from Kent M - GM on 2023/12/8
Thank you for choosing to stay with us. I will address your concerns with the staff!

10/10 Excellent

LISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were exceptional. Thank you for making a difficult road trip a little relaxing.
Stayed 1 night in Nov 2023
Response from Kent M - GM on 2023/12/8
I appreciate you taking the time to complete our survey. I am glad you had a nice stay with us and hope you will choose to stay with us again!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel decent breakfast comfy bed
Stayed 1 night in Nov 2023
Response from Kent M - GM on 2023/12/4
Good afternoon,Thank you for completing the survey and your kind remarks about the hotel. I hope you will choose to stay with us again!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firmer than we’d prefer, but everything else was great! Big fan of the Digital Key and checking on from the app.
Stayed 2 nights in Nov 2023
Response from Kent M - GM on 2023/12/4
Good afternoon,Thank you for taking the time to complete our survey. I am sorry to hear that your bed was too firm but glad to see everything else went well - I hope you will choose to stay with us in the future!

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2023
Response from Kent M - GM on 2023/12/4
Good afternoon,I am so sorry for the late response but I am glad to hear you had a great experience with us. Take care!!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for clean property
Stayed 2 nights in Nov 2023
Response from Kent M - GM on 2023/12/4
Good afternoon,Thank you for staying with us - I hope you had a nice time!

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023
Response from Kent M - GM on 2023/12/4
Good afternoon,I am so sorry for the late reply - I hope you had a good stay with us and will choose to stay here again in the future!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kent M - GM on 2023/12/4
Good afternoon,Thank you for taking the time to complete our survey. It sounds like you had a good stay with us. I hope you will choose us again in the future!

10/10 Excellent

Cheryl

Traveled with family
Liked: Amenities, property conditions & facilities
New, clean, right off the interstate. Awesome breakfast bar!
Stayed 1 night in Nov 2023
Response from Kent M - GM on 2023/12/4
Thank you for your kind remarks regarding our location, cleanliness, and breakfast! I am glad to hear you had a nice stay with us - I will pass this on to our staff!

10/10 Excellent

Marlena

Stayed 2 nights in Nov 2023
Response from Kent M - GM on 2023/12/4
Good afternoon,I am so sorry for the late response - thank you for completing your survey. I am glad to see you had a great stay with us!