The staff was friendly and helpful. The room was clean and roomy. The bathroom had peeling paint on the ceiling and rust spots on the back of the door. The pool was great. The pool room was not ventilated and felt like a hot oven.
Rhonda
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Ravon
親子旅遊
2025 年 7 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel needs to be shut down. It has been under going repairs for years. I’m from the area and it’s still has a few of the same issues. I was notified about the “remodel “ hours after I checked in. Mind you it was no refund. We just got a room to take the kids swimming and left the hotel within hours. The hotel smells like mildew and the room was 10x worse with the same odor. The mattress protector was stained and they didn’t even bother to cover it atleast with a bed skirt. The microwave had food in it from the previous people. It was absolutely disgusting, and the staff was extremely rude, knowing how that hotel looked. Moms around the pool, out of service hot tub full of dirt and dead bugs. Numerous rooms empty around the pool area with rooms full of junk. They didn’t even care to close the blinds. The workout equipment was ALL out of order. NEVER AGAIN.
Ravon
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Brigette
情侶出遊
2025 年 7 月 28 日
不喜歡:員工素質和設施服務
I used a debit card to hold my room. Per policy, the card is not suppose to be charged until we arrived. I was going to pay with another card once I got to the facility @ 3pm. The hotel attempted to run the card I reserve red the room with. It was declined. Again, I was going to actually pay with another card. “sue” left me a voice mail stating she needed about her card. I called back about 30 mins later. She stated my rsvp was cancelled and there were no lore rooms available. She also stated that in the voicemail she stated that I had to call back by noon. Please see transcription of voicemail.
Brigette
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Monika
家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly. Location of the hotel was a plus
Monika
於 2025 年 7 月住了 2 晚
6/10 一般般
Linda,Aurora
家庭旅遊
2025 年 7 月 27 日
喜歡:員工素質和住宿環境和硬體
A lot of work is going into the property and they are working hard to update rooms.The indoor pool area was nice, but the hot tub was empty. The linens on one of our beds were stained, but the beds were comfortable. The staff we spoke to were helpful and pleasant.
Linda
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Christine
2025 年 7 月 27 日
喜歡:整潔度和員工素質
Room need somewhere to hang your clothes
Christine
於 2025 年 7 月住了 2 晚
10/10 有夠讚
JOE
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hospitable , close to Base and attractions
JOE
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Shawn
2025 年 7 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Not bad
Shawn
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Duffy
2025 年 7 月 22 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Wallpaper peeling off and bubbling up. Carpets throughout the building were dirty and smelled like stale cigarettes. However, it is convenient to Ft Knox - 6 minute drive.
Duffy
於 2025 年 7 月住了 1 晚
6/10 一般般
Carla
2025 年 7 月 21 日
不喜歡:設施服務
We only needed a place to sleep. The front desk lady was nice and helpful, the bed was comfortable, and the hallway was quiet. We got in late however and wanted to eat. Nothing was open and the options were few to none.
Carla
於 2025 年 7 月住了 1 晚
6/10 一般般
Beulah
家庭旅遊
2025 年 7 月 21 日
喜歡:員工素質和住宿環境和硬體
It was close to the event we were going to. It was convenient as it was close to places to eat
Beulah
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Monica
商務旅客
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and nice size rooms
Monica
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Jack
家庭旅遊
2025 年 7 月 16 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sheets stained, hair in the pool, smelled bad
Jack
於 2025 年 7 月住了 1 晚
4/10 不太好
Kaylie
2025 年 7 月 16 日
不喜歡:整潔度、設施服務和住宿環境和硬體
When we got there, there were workers painting in the hallway. I get it, maintenance is needed; however, I was concerned about the paint fumes since I was staying with my baby. There was also a part of our room where the floor was exposed...so i did not feel comfortable letting my baby crawl on the floor, as it was also not very clean. I asked to switch to a room in a different area than the paint or a room with a floor that was't ripped apart, but they said they were fully booked so we had to stay put. Overall not a great experience. At least they had a waffle maker!
Kaylie
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Dave
家庭旅遊
2025 年 7 月 15 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Old. Black molds in the corner wall and AC vent. Theres some black powdery stuff in the corner of the sink. Wallpapers are peeling. Ceiling repair unfinished. Bedsheets are torn and has stains. No daily housekeeping.
Dave
於 2025 年 7 月住了 4 晚
6/10 一般般
Jeffrey
情侶出遊
2025 年 7 月 13 日
不喜歡:整潔度和住宿環境和硬體
It's aging and hasn't been kept up. Cracks just patched and no attempts to paint them. Furniture showing age etc.
Jeffrey
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Rose,Loiza
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was good, and very Bear to Fort Knoxx
Rose
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Timothy
家庭旅遊
2025 年 7 月 6 日
不喜歡:整潔度和住宿環境和硬體
Advertised as newly renovated in fact the entire hotel is in a deep renovation while trying to rent rooms renovation has not started yet. The indoor pool looks great in the pictures but the Air Conditioning is out so it’s 103 in this area. Unable to use it without feeling like I was taking a bath. Room service missed trash in our room in the refrigerator in the dresser drawers and clothes left hanging in the closet. We won’t be back.
Timothy
於 2025 年 7 月住了 1 晚
4/10 不太好
Christopher,Radcliff
2025 年 7 月 5 日
不喜歡:整潔度
Our bkanket was sticky the sgeets were stained..usually an ok stay but nit this time
Christopher
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Terasa,Newport News
2025 年 6 月 30 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The upstairs was not renovated and tgat where they placed me it was dirty and I will never stay there I left immediately and they did not want to give me my refund
Terasa
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Laura
情侶出遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質和設施服務
Staff was great, only complaint would be that the floor in the bathroom was sticky and needed to be mopped. You could tell that only the part where you walked into was mopped, but not under the counter where you stand. Put a towel down because it was so sticky. I also thought the breakfast was not good. No fruit, no eggs, juice machine didn't work, very limited selection of bagels. We always went out to eat.
Laura
於 2025 年 6 月住了 4 晚
4/10 不太好
Cindy
2025 年 6 月 28 日
不喜歡:設施服務和住宿環境和硬體
I stayed four nights had zero room service and was given only two sets of towels. It was ridiculous. Signs indicated towels would be refreshed daily, but they were not. It was hotter than hades in Kentucky and Two sets of towels for four nights didn’t cut it. Of course, I asked. I also ran out of paper products for the room during my stay and had to ask because again there was NO room service.