Was overall a good stay but…. The room reeked of mildew and mold. We had to open up the window but it still didn’t rid the smell.
Marissa
於 2024 年 5 月住了 1 晚
6/10 一般般
Jennifer
情侶出遊
2024年5月28日
喜歡:整潔度和設施服務
不喜歡:員工素質和住宿環境和硬體
The room they gave me per the room i booked reaked of mildew, I mean AWFUL. I went right back to the front and requested a new room. I was told i would have to pay extra since the room choice I booked was maxed and no more were available except for suites. I had to pay extra to upgrade to a suite because it was nonrefundable and I dont feel that was right. It was late, I was tired.
I was moved from the moldy first floor room to the third. Aside from the smell of the first floor room and the non draining tub in the suite, the hotel was clean.
Jennifer
於 2024 年 5 月住了 1 晚
6/10 一般般
Octavia
2024年5月27日
喜歡:員工素質
不喜歡:整潔度
My overall stay was mediocre. My room was not cleaned and the smell when I entered was horrible. The tub had a dirty ring around it. There was no tissue, soap, nor was there any washcloths and towels in the bathroom.
Octavia
於 2024 年 5 月住了 1 晚
10/10 有夠讚
john
情侶出遊
2024年5月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
excellent staff good breakfast
john
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Michael,Glenview
2024年5月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything
Michael
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Guy
團體旅遊
2024年5月16日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
I booked 2 king rooms. Upon checking in we were given queen rooms. I asked for a king but was told none were available. The management was unwilling to negotiate or budge. I was told I could cancel but that was the only action available. I am not pleased with the results😬
Guy
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Brittany
2024年5月7日
Brittany
於 2024 年 5 月住了 1 晚
4/10 不太好
Jerusha
2024年5月6日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
My fiends and I booked 3 rooms over the KY derby weekend. 2 of the 3 smelled of smoke and even though we had the windows open and air purifier going, could not get rid of the smell.
Rooms had spacious fridge, decent tv, great water pressure but old doors that stuck. Painting needs to be touched up and rooms were very noisy. Walls seemed paper thin.
The redeeming quality of this hotel was its proximity to Starbucks and convenience stores and its very kind and accommodating staff. They went out of their way to make us comfortable. The staff was great, Hotel was not. I won’t stay here again.