After check in, had to go to frontdesk and get bath towels as none were in the room.
Jim
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Salam
2025 年 6 月 16 日
喜歡:住宿環境和硬體
Salam
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Jason,MIAMI
2025 年 5 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice place to stay just a few days from the airport. The staff is friendly and helpful.
Jason
於 2025 年 5 月住了 2 晚
6/10 一般般
danielle
2025 年 5 月 12 日
..
danielle
於 2025 年 5 月住了 4 晚
10/10 有夠讚
David
情侶出遊
2025 年 5 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room was clean and comfortable. The staff was very kind and helpful and friendly. We were pleasantly surprised at the large size of the room and the fridge and cooktop and dishwasher! Would love to stay nexr year if our school returns for the archery nationals!
David
於 2025 年 5 月住了 4 晚
2/10 很糟糕
amanda
2025 年 5 月 9 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
amanda
於 2025 年 5 月住了 1 晚
6/10 一般般
JAMES,Salinas
2025 年 5 月 9 日
JAMES
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Chastine
商務旅客
2025 年 5 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place is very quiet and clean. They are doing some reno on the third floor. Beds are comfortable and room was clean. Staff could have been more friendly but they weren’t rude either.
Chastine
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Marc
2025 年 5 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
LOL
Marc
於 2025 年 4 月住了 3 晚
10/10 有夠讚
roberto
情侶出遊, 家庭旅遊
2025 年 4 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Deben regalarme otra estadia para seguir gozando de sus facilidades y aunque no tiene alberca ni desayuno incluido la pasamos muy bien
roberto
於 2025 年 4 月住了 1 晚
6/10 一般般
Ardatra
商務旅客, 家庭旅遊
2025 年 4 月 14 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Upon entering my room, there was a used water bottle, spray bottle with cleaning solution inside, and a phone charger left on the desk area. The linen on the bed had grease stains. The staff on duty, acknowledge my concerns, but it seems as though someone had been I the room before I arrived and I was not pleased with the bedding.
Ardatra
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Mendy
2025 年 4 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was nice and clean
Mendy
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Celeste
家庭旅遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice place
Suite was great, water pressure wasn’t the best, could use a softer bed, but all in all it was good
Celeste
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Aaron
商務旅客
2025 年 3 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Aaron
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Lindsay
2025 年 3 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A beautiful and clean place to stay
Lindsay
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Brenda
2025 年 3 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice room bad dog charge policy
It was very nice but because I have a larger dog, they charged me $50 per day for no good reason. That’s called extortion.
Brenda
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Brandon
2025 年 3 月 21 日
Brandon
於 2025 年 3 月住了 1 晚
2/10 很糟糕
loretta
2025 年 3 月 20 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I think there to up tight
loretta
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Kimberly
2025 年 3 月 16 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
It was just ok
It was just ok. The room did have a slight odor. I figure it was a dog smell since it us a pet friendly hotel. There waa not enough outlets by the bed either. Kinda weird when we got off the elevator on our floor that one whole wing was blocked off for construction.
Kimberly
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Michael,Louisville
2025 年 3 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice
Michael
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Stephanie
家庭旅遊
2025 年 3 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located in a quiet residential and business area
Stephanie
於 2025 年 3 月住了 2 晚
4/10 不太好
真實旅客
家庭旅遊
2025 年 3 月 12 日
不喜歡:住宿環境和硬體和客房舒適度
The air conditioner barely put out any air in the bed room . The refrigerator didn't work and several roaches were spotted.
真實旅客
於 2025 年 3 月住了 2 晚
10/10 有夠讚
david
商務旅客
2025 年 3 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
david
於 2025 年 3 月住了 2 晚
2/10 很糟糕
rashayla
商務旅客, 家庭旅遊
2025 年 3 月 9 日
喜歡:員工素質
不喜歡:整潔度和設施服務
We had a volleyball tournament to attend there in Kentucky. Frong desk staff was amazing.
The next morning after checking in i wrapped up thr towels from the night before and asked for fresh ond they gave me everything but the body towels, they were drying. When i came back i saw housekeeping in the hallway and asked for 2 body towels. She reached in a basket, not her cart, and gave me 2 towels. I thanked her and went to my room. When i got back to the room i picked up the towels i got earlier and seen it was ants in the towel. I took the towels to housekeeping to she her and she just picked it off and flung it on the floor. She tossed the towels in that basket, yes the same basket she gave me the 2 body towels from earlier. I asked her why did she give me dirty towels and all she said was sorry.
I went to the front desk to let him know and he offered to give me IHG points and a sincere apology.
I will be contacting the corporate office tomorrow morning.