2/10 很糟糕
Jacqueline Bernadette,Los Angeles
團體旅遊
2024年5月14日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This resort outside it very clean and well maintained. The rooms are old and outdated. The smell of sewage is strong from the bathroom area and no hand towels. The food is horrible, tasteless and not hot. Nothing seems to be freshly cooked except for the omelet and the fish ceviche. Elizabeth from the restaurant was very attentive and Morse is fantastic with the guest interactions and entertainment, she always had a warm smile and greets everyone very well. The guy at the front desk almost rip us off when we asked for assistance for a taxi cab to downtown his price when from $60 to $50. You are better off using an Uber and if you were as lucky as us, we used the same Uber driver for several trips including back to the airport for $25.00 for 4 people. The nightly entertainment was another disappointment. Nothing special for mother's day weekend. I would not recommend this resort. Future guest, please read the negative reviews because it is very true! Any other review probably were from guest that stayed for free or written by the staff.