住宿內部

汪勒套房飯店的評分

3 out of 5
汪勒套房飯店
1211 E Garvey St, Covina, CA

評論

7.0

不錯哦

10 分,有夠讚;1404 則評論中有 550 則" "
8 分,不錯哦;1404 則評論中有 207 則" "
6 分,一般般;1404 則評論中有 205 則" "
4 分,不太好;1404 則評論中有 163 則" "
2 分,很糟糕;1404 則評論中有 279 則" "

7.0/10

整潔度

7.4/10

員工素質

6.2/10

設施服務

6.6/10

住宿環境和硬體

7.2/10

環保程度

評論

8/10 不錯哦

xianbo

喜歡:整潔度、員工素質和住宿環境和硬體
还不错
於 2023 年 11 月住了 1 晚
dt 於 2023年11月21日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 有夠讚

Yiyin

於 2023 年 10 月住了 1 晚
dt 於 2023年11月21日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

4/10 不太好

Leo

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In room 209, the underwear of the previous guest was in the bathroom. When we moved to room 218, we found that the air conditioner was leaking.The balcony door also wouldn't lock and the staff didn't do anything to help and said no one would climb up
於 2023 年 8 月住了 1 晚
dt 於 2023年9月9日回覆
sorry for the inconvenience with you

10/10 有夠讚

JINJIN

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
很喜欢这家酒店的房间和风格
於 2023 年 3 月住了 1 晚
dt 於 2023年3月26日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 一般般

Zhuohong

喜歡:整潔度和住宿環境和硬體
於 2023 年 3 月住了 1 晚
dt 於 2023年5月10日回覆
Thanks for staying at Vanllee hotel and suites

2/10 很糟糕

Xiaorong

不喜歡:整潔度、設施服務和住宿環境和硬體
於 2023 年 2 月住了 1 晚
dt 於 2023年3月17日回覆
Sorry for the inconvenience with you

6/10 一般般

TingTing

於 2022 年 6 月住了 2 晚
dt 於 2022年6月16日回覆
Thanks for stay at Vanllee hotel

10/10 有夠讚

Luting,Milpitas

喜歡:員工素質和住宿環境和硬體
Room very clean,but no elevator
於 2021 年 9 月住了 3 晚
Vanllee Management 於 2021年10月8日回覆
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to seeing with you again in the future!

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The AC is super noisy! Even when it’s off, it still making a lot of noice nonstop! Avoid this hotel if you want to sleep at night !
於 2021 年 7 月住了 1 晚
Vanllee management 於 2021年7月11日回覆
We appreciate you for choosing the Vanllee hotel and suites again. We apologize that our hotel room did not meet your expectations this time. We are working on the issues you had mentioned. We hope we get a chance to wow you again.

2/10 很糟糕

Adam

不喜歡:整潔度和住宿環境和硬體
Disappointed
於 2024 年 4 月住了 1 晚

6/10 一般般

Angela

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Inez

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bathroom didn't work, was changed rooms after an hour of complaining. Asked for some compensation, they declined other than a free night in the future. I will never go back there.
於 2024 年 4 月住了 2 晚
dt 於 2024年4月23日回覆
Sorry for the inconvenience during your staying, we will improve the hotel service

10/10 有夠讚

Ricardo

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
everything was Very good
於 2024 年 4 月住了 2 晚
dt 於 2024年4月23日回覆
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again

8/10 不錯哦

jose f

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Place in need off upgrade!!!!! Terrible mattress topper for bed!!! No real mattress !!!
於 2024 年 4 月住了 1 晚
dt 於 2024年4月23日回覆
Thanks for staying at Vanllee hotel suites and looking forward to seeing you again

2/10 很糟糕

Jose

不喜歡:整潔度和住宿環境和硬體
AC didn’t work on 3rd floor. Restroom sink had shaving hair, restroom over all nasty.
於 2024 年 4 月住了 1 晚
dt 於 2024年4月23日回覆
Our hotel had turned on the heater at this period, thanks.

2/10 很糟糕

James

不喜歡:設施服務
Took 15 minutes for anyone to even come to desk to help us, elevator didn’t work, A/C so noisy had to shut off. Stains everywhere in room. Dirty in room. Hole in ceiling in bathroom , too much to list
於 2024 年 4 月住了 2 晚
dt 於 2024年4月23日回覆
Sorry for the inconvenience , we had three elevator on working, thanks.

8/10 不錯哦

Aurora

家庭旅遊
喜歡:員工素質和設施服務
I like the room design which includes a couch with a pullout bed in the rooms. Would like to see them improve the Wi-Fi access as I was at the back of the hotel and could not get connected to their "free" Wi-Fi amenity the entire stay, even with following the suggestions of the front desk staff. Will most likely stay here again but will be requesting a room closer to the front of the hotel where the Wi-Fi signal is stronger.
於 2024 年 4 月住了 2 晚
dt 於 2024年4月16日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 一般般

Janis

商務旅客
You can tell the property was once a nice high end place to vacation. Unfortunately, the years have not been too kind. The rooms were adequate, beds were comfortable, and the room was relatively clean. But they would definitely benefit from a renovation. The AC in many of the rooms worked, but not terribly well and did not work at all in at least one of the 5 rooms we rented for our team's stay. Overall, it was a decent property for the price we paid, and has a ton of potential to be very nice. Currently though, it is just a bit shabby.
於 2024 年 4 月住了 4 晚
dt 於 2024年4月16日回覆
Thanks for staying at Vanllee hotel and suites

4/10 不太好

Lorraine

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
dt 於 2024年4月16日回覆
Thanks for staying at Vanllee hotel and suites

10/10 有夠讚

Oscar

喜歡:整潔度和員工素質
於 2024 年 4 月住了 3 晚
dt 於 2024年4月16日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

4/10 不太好

Isaac

家庭旅遊
不喜歡:住宿環境和硬體
The shower not working properly
於 2024 年 4 月住了 1 晚
dt 於 2024年4月13日回覆
Sorry for the inconvenience during your stay, we will improve the hotel service

2/10 很糟糕

tanya

情侶出遊, 家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
There were multiple people living in the hotel, bags of dirty clothes sitting in walk ways, garbage piled up, room smelled like bug spray, beds were extremely hard, no tv in the couch area just a hole in the wall where it looked like someone stole the tv. Elevator reeked of smoke to the point we took the stairs. Definitely would not stay again.
於 2024 年 4 月住了 1 晚
dt 於 2024年4月13日回覆
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 一般般

Dalia

喜歡:員工素質
於 2024 年 4 月住了 1 晚
dt 於 2024年4月13日回覆
Thanks for staying at Vanllee hotel and suites

2/10 很糟糕

Tania

家庭旅遊
不喜歡:設施服務
Dirty linen, dirty carpet, just dirty over all
於 2024 年 3 月住了 2 晚
dt 於 2024年4月9日回覆
Sorry for the inconvenience during your stay, we will improve the hotel service

2/10 很糟糕

Christopher

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was filthy, they put me in a room that I did not reserve, the elevators didn’t work, the towels were dirty, the blankets were dirty. Everything in general was not good.
於 2024 年 4 月住了 3 晚
dt 於 2024年4月9日回覆
Sorry for the inconvenience during your stay, we will improve the hotel service

4/10 不太好

Jacob

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚
dt 於 2024年4月9日回覆
Thanks for staying at Vanllee hotel and suites

2/10 很糟糕

Jose

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room I reserved was not available? So they downgraded me to a horrible room. Was not credited the difference. Room we found a Roach crawling on the wall. Bath tube was rusted bad! I have pictures if needed.
於 2024 年 4 月住了 1 晚
dt 於 2024年4月9日回覆
Sorry for the inconvenience during your stay, we will improve the hotel service

10/10 有夠讚

Maria

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Love the staff, the location, the hotel. my only dislike is the breakfast not nice and clean and no different food. Sorry very poor.
於 2024 年 3 月住了 5 晚
dt 於 2024年4月9日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 很糟糕

Jorge

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Coming across this post I was very intrigued in staying in this property due to pictures advertising the hotel. Entering the lobby area seemed to be promising on what the property offered due to its infrastructure. Leaving the lobby and exploring the area to find a parking space we found to come across broken down cars, abandoned vehicles, and homeless people living in the parking area. After parking our car and stepping foot on the property we found that the safety door latch that can only be opened by a key card was forcefully being bride opened by a pice of rubber leaving free access entry for uninvited quest to enter the perimeter. Attempting to located our assigned room was a maze while exploring the property to locate it we came to the cruel realization that this property was being used by permanent residents. These residents exposed their residence throw exposing had washed clothes drying out on balconies and hoarding conditions. Stepping into our room we found that the area we were going to rest for the night was nothing like the photographs posted on this post. Rooms had no installation and were freezing cold, with no type of temperature regulating thermostats. Carpet was dirty with ripped up pieces. Foul room order smelled like urine mold. Bathroom where outdated and dirty with left over toilet paper and hair clogging the drain. Bedding was limited with covers and covers that were provided seemed to be poorly washed.
於 2024 年 3 月住了 1 晚
dt 於 2024年4月9日回覆
Sorry for the inconvenience during your stay, we will improve the hotel service

6/10 一般般

Charles

家庭旅遊
喜歡:員工素質
Good for transit
於 2024 年 3 月住了 2 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites

10/10 有夠讚

Emelene,Las Vegas

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good breakfast and big and beautiful rooms
於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

10/10 有夠讚

serena

喜歡:整潔度和員工素質
Location is just off the freeway but in a quiet neighborhood. Breakfast provided in breakfast hall is nice to have especially traveling with kids. Large room with sitting area.
於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

8/10 不錯哦

Dorian

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk was nice! The property is clearly getting upgraded but our room was just what we needed.
於 2024 年 3 月住了 2 晚
sr 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 很糟糕

Larry

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It looks nice from the outside, but once you leave the lobby and enter to where the rooms are located everything changes! Our first room had such a terrible smell and clearly showed signs of poor housekeeping that we had to request another room. Rooms are very dated and in both rooms we stayed in had a bad odor. When walking around the hotel property it just looked so run down and shady!! They offer a free breakfast, which is a terrible experience. Dirty tables when you walk in. It’s not even a restaurant.Its an old banquet room with a few tables and chairs. Limited food. When we arrived they ran out of food. It took so long for them to replenish that we had to leave to get to our appointment and never did get to eat. Although we were actually quite happy to leave this establishment anyway. Now after reading the reviews on this property and seeing it for ourselves, we would never recommend this place to anyone.
於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Sorry for the inconvenience durinf your stay

2/10 很糟糕

Marc,Truckee

商務旅客
不喜歡:整潔度、設施服務和住宿環境和硬體
Freaking dirty and gross. Dirty towels. Hairs on the sheets. Gross. Property needs a major overhaul!
於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites

10/10 有夠讚

serena

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and helpful staff, leafy landscape with pool and jacuzzi, very relaxing.
於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

2/10 很糟糕

Patricia

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The units had a bad Smell the coach bed was broken and my husband hurt himself and it seem like the management didn’t care.
於 2024 年 3 月住了 2 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites

10/10 有夠讚

Crystal

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again

6/10 一般般

Mariela

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spacious rooms is what I liked I did not like the fact that they were so outdated and the rooms were very dirty. Homeless living in the property or a shelter not sure what was going on but balcony you could tell people were living there by the boxes on the balcony bicycles and old cars that had broken windows
於 2024 年 3 月住了 2 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites

6/10 一般般

Alassandra

情侶出遊, 商務旅客
不喜歡:住宿環境和硬體
Our room had roaches, creaky floors and our pillows and blankets were not that great !
於 2024 年 3 月住了 3 晚
dt 於 2024年3月19日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 很糟糕

Robert

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Do not stay here! This is a very outdated property. It was beat up and ugly everywhere. They allow long term rentals so people are living here. There were clothes hung up on the balconies. There were sketchy people all over the place. The pictures posted are not what you should expect. The restaurant and bar were not open on a Friday night, a FRIDAY night! There were only 2 towels in our room and they were tiny. You couldn't even wrap yourself with them. Please look for something else and spend a little more money for your safety and peace of mind.
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites

4/10 不太好

Christina

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
dt 於 2024年3月19日回覆
Thanks for staying at Vanllee hotel and suites

2/10 很糟糕

Luis

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Sucio desde la entrada, escaleras sucias, gente drogandoce en las escaleras, mal olor en la habitación a drogas y a suciedad Ese hotel es un Lugar peligroso, solo duramos 1 hora y nos retiramos
於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites

10/10 有夠讚

Alvin

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
dt 於 2024年3月19日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

10/10 有夠讚

Regina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
dt 於 2024年3月19日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 很糟糕

Marcus

不喜歡:員工素質和住宿環境和硬體
Terrible! Needs to be torn down and rebuilt!
於 2024 年 3 月住了 1 晚
dt 於 2024年3月16日回覆
Sorry for the inconvenience during your stay

8/10 不錯哦

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
dt 於 2024年3月16日回覆
Thanks for staying at Vanllee hotel and suites

6/10 一般般

Duste

於 2024 年 3 月住了 1 晚
dt 於 2024年3月19日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to see you again

2/10 很糟糕

Anna

於 2024 年 3 月住了 1 晚
dt 於 2024年4月2日回覆
Thanks for staying at Vanllee hotel and suites

10/10 有夠讚

Gina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is great. They are all very friendly and they have gone above and beyond to make sure we are accomidated.
於 2024 年 3 月住了 1 晚
dt 於 2024年3月12日回覆
Thanks for staying at Vanllee hotel and suites and looking forward to seeing you again