2 間餐廳，供應早餐、午餐和晚餐，美國料理
查看供應情況

比佛利山飯店的評分

5 out of 5
比佛利山飯店
9641 Sunset Blvd, Beverly Hills, CA

評論

9.8

好極了

10 分，有夠讚；704 則評論中有 626 則" "
8 分，不錯哦；704 則評論中有 42 則" "
6 分，一般般；704 則評論中有 21 則" "
4 分，不太好；704 則評論中有 10 則" "
2 分，很糟糕；704 則評論中有 5 則" "

9.8/10

整潔度

9.8/10

員工素質

9.8/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
明星大愛的酒店
因為一直外出開會，但一直撞星～只能說這是最便宜接觸好萊塢明星的方式之一
於 2019 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很樂意再次入住
環境舒適，服務很好，餐廳的餐點也很好吃
- 於 2018年4月10日回覆
Thank you so much for your kind words! I am delighted you enjoyed yourself and we look forward welcoming you back to the Pink Palace. Best regards, Steven Boggs Director of Guest Relations

10/10 有夠讚

Yanzheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

喜歡：員工素質和住宿環境和硬體
Not Bad
So far ok

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

laurie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Susan

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Would love a sauna and sadly we came for the pool and it rained. Super bummed. The staff was amazing. Chris, Fizal, sunny and everyone was truly amazing
於 2024 年 3 月住了 1 晚
Steven 於 2024年3月4日回覆
Thank you for your very kind review! I am delighted to hear that you enjoyed your stay and I look forward to seeing you again in the near future.

10/10 有夠讚

Demetrus

於 2023 年 12 月住了 4 晚
Steven 於 2024年2月4日回覆
Thank you for taking the time to fill pout the survey. I am delighted you enjoyed your stay and look forward to seeing you again in the near future!Best regards,

10/10 有夠讚

Nina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was excellent, they went above and beyond to make our stay just memorable in everyway!
於 2023 年 12 月住了 1 晚
Steven 於 2023年12月31日回覆
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to welcoming you back in the very near future.Best regards,

10/10 有夠讚

ping

於 2023 年 12 月住了 1 晚
Steven 於 2023年12月25日回覆
Thank you for your very kind review. I am delighted you enjoyed your stay and I hope to see you again in the near future.Best regards,

10/10 有夠讚

Trinity

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
Amazing resort. Very affordable. Felt like home
於 2023 年 12 月住了 1 晚
Steven 於 2023年12月23日回覆
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 有夠讚

Carlos

於 2023 年 12 月住了 1 晚
Steven 於 2023年12月23日回覆
Thank you for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 有夠讚

Amal

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
An absolutely beautiful experience! The Christmas decorations is so festive and magical. The room spacious and beautiful. The food and drinks are perfection. And the staff went beyond and far to be hospitable and professional. Love it. Would definitely go back. You have to try the soufflé at the Polo Bar
於 2023 年 12 月住了 1 晚
Steven 於 2023年12月23日回覆
Thank you so much for your very kind review. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!

10/10 有夠讚

Sasha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was absolutely amazing made our honeymoon a dream!!!
於 2023 年 10 月住了 1 晚
Steven 於 2023年10月19日回覆
Dear Sasha,Thank you for taking the time to fill out this survey. I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very classy hotel
於 2023 年 10 月住了 1 晚
Steven 於 2023年10月19日回覆
Dear Thomas,Thank you for taking the time to fill out the survey. I am delighted that you enjoyed your visit and I look forward to seeing you again in the near future.Best regards,

10/10 有夠讚

Garry

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our stay at the Beverly Hills Hotel
Amazing hotel and service. Highly recommend
於 2023 年 10 月住了 1 晚
Steven 於 2023年10月5日回覆
Dear Garry,Thank you for your nice review! I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.Best regards

8/10 不錯哦

Robin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
Steven 於 2023年10月19日回覆
Thank you very much for taking time to fill out this survey. I hope you enjoyed your visit and will return in the near future!Best regards,

8/10 不錯哦

napabha

於 2023 年 9 月住了 1 晚
Steven 於 2023年10月5日回覆
Thank you for your kind review but it looks like we could have done better. If there is anything we could have done differently to make your stay more enjoyable, I'd love to hear it.Best regards,

10/10 有夠讚

Curtis

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
Steven 於 2023年9月26日回覆
Thank you very much for your kind review! I am delighted you enjoyed your visit and hope to see you again in the very near future.

10/10 有夠讚

Martin Heinz

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Another wonderful stay at a hotel so full of history. The staff was attentive, prompt and friendly. The room was clean and quiet, with an amazingly comfortable bed. Thank you to everyone at the Beverly Hills Hotel!!!
於 2023 年 9 月住了 4 晚
Steven 於 2023年9月20日回覆
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 有夠讚

Mary，Carmel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We LOVE LOVE LOVE The Beverly Hills Hotel!! The employees went above and beyond to make our stay wonderful!! Everyone there is so tremendously kind and helpful, it keeps us coming back!! Chloe from guest relations is AMAZING!! She took such great care of us and she was so sweet to our 7 year old son!! He loved visiting with her!! She also gave our son the cutest Oscar for completing his scavenger hunt in addition she presented our son’s stuffed animal “Stich” an Oscar as well which made our son over the moon excited!! The pool staff are also incredible!! Blanca is so helpful and kind and it’s amazing that she remembers us each year when we arrive!! She is awesome!! We frequently stay at five star hotels and the Beverly Hill Hotel sets the standard!! Also, the Valet Team is incredible!! Watching them work is like watching a symphony!! We can’t wait to return!!
於 2023 年 8 月住了 2 晚
Steven 於 2023年9月10日回覆
Dear Mary,Thank you so much for your very kind words! We are delighted you enjoyed your stay with us and look forward to seeing you again in the very near future.

10/10 有夠讚

Kenneth

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The best of everything
於 2023 年 8 月住了 3 晚
Steven 於 2023年9月10日回覆
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 有夠讚

Gregory

於 2023 年 8 月住了 2 晚
Steven 於 2023年9月20日回覆
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 有夠讚

Ana

於 2023 年 8 月住了 1 晚
Steven 於 2023年9月20日回覆
Thank you so much for your very kind words. I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future!Best regards,

10/10 有夠讚

Jean

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Steven 於 2023年8月14日回覆
Dear Jean,I am delighted that you enjoyed your stay with us and I look forward to welcoming you back in the near future!

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely fabulous!
於 2023 年 8 月住了 2 晚
Steven 於 2023年8月13日回覆
Dear Jennifer,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 有夠讚

Jake

於 2023 年 8 月住了 1 晚
Steven 於 2023年9月10日回覆
I am delighted you enjoyed your visit and look forward to welcoming you back in the near future.Best regards,

10/10 有夠讚

Courtney

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing! Great staff. Excellent Hotel
於 2023 年 7 月住了 1 晚
Steven 於 2023年7月30日回覆
Thank you for your very kind words! I am delighted you enjoyed your visit and I look forward to welcoming you back in the near future.

10/10 有夠讚

Ashley

喜歡：整潔度、員工素質和住宿環境和硬體
The service and special attention
於 2023 年 7 月住了 1 晚
Steven 於 2023年7月27日回覆
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future.

10/10 有夠讚

James

於 2023 年 7 月住了 1 晚
Steven 於 2023年8月13日回覆
Dear James,I am delighted that you enjoyed your stay and I look forward to welcoming you back in the near future!Best regards,

10/10 有夠讚

Viren

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Fantastic property. We own and operate hotels so we value the intrinsic value of hotels. The only downside I would say is the folks working at the Dior boutique that is seasonal for the hotel are very rude and put a damper on our mood but overall the hotel is phenomenal.
於 2023 年 7 月住了 3 晚
Steven 於 2023年7月27日回覆
Thank you for your very kind words! I am delighted you enjoyed your stay and I hope to see you again in the near future. I apologize for attitude of the Dior salespeople. I have already spoken to their manager!

10/10 有夠讚

Eloy，Garden City

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Steven 於 2023年7月28日回覆
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 有夠讚

Nicole

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
One of the best hotels on the planet!
於 2023 年 7 月住了 1 晚
Steven 於 2023年7月28日回覆
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

8/10 不錯哦

MAMDOUH

於 2023 年 6 月住了 1 晚
Steven 於 2023年7月28日回覆
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

10/10 有夠讚

Paulette，Chicago

於 2023 年 6 月住了 1 晚
Steven 於 2023年7月28日回覆
Thank you for your response. I am delighted you enjoyed your stay and I hope to see you again in the near future!

4/10 不太好

真實旅客

於 2023 年 6 月住了 1 晚
Steven Boggs 於 2023年6月5日回覆
It looks as if you didn't enjoy your stay. Please let me know what we could have done better so that we can ensure a better stay next time.Sincerely

10/10 有夠讚

Stewart

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pink Palace Staycation
Incredible staycation! From two-weeks prior to our stay, through our last interaction with the bellman, we received first-class service. The facilities and staff are top-notch. Great food as well! Thanks Pink Palace for a great stay!
於 2023 年 5 月住了 1 晚
Steven 於 2023年5月15日回覆
Thank you for your very kind words! I am delighted you enjoyed your stay and I look forward to seeing you in the very near future. Best regards,

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
Girls weekend Spring 2023
Fabulous in every way, especially service, with two exceptions 1) Elevators were not working well which caused delays 2) Lighting in the bathroom is terrible for doing makeup. We had to go sit in the chair by the window to be able to properly see. The lighted makeup mirror is not good enough, and using the big mirror is impossible.
於 2023 年 4 月住了 3 晚
Steven 於 2023年5月2日回覆
Thank you for your very kind words! I apologize for the elevator issue! We have the company coming out as we speak.I am delighted you enjoyed your stay and I look forward to welcoming you back in the near future.

10/10 有夠讚

Kim

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wow, what an iconic hotel with superb service. The check in was smooth, we were walked to our room and had a balcony room overlooking the front so it wasn't quiet due to the busy road. Everywhere is perfectly maintained and super clean. The room was spacious with a very comfortable bed and top quality linen. The one thing we would have liked in the room is a coffee machine but that wasn't a major deal. The pool area is beautiful. When you arrive they set the sunbed up with towels and offer sunscreen. There is waiter service poolside, lovely cocktails. We found it very quiet around the pool and in the lobby - it lacked atmosphere I guess. Being one of the top hotels in the world it seemed very discreet and private. We are neither rich or famous, this was a one off for a 50th birthday, but we received the same service. If you aren't used to this type of service, its a bit strange. People around the pool called one of the attendants to put the parosol up or move it to give them more shade whereas we'd just get up and do it ourselves - how the other half live I guess! We ate at the Polo Lounge, food was amazing. It was very noisy in the indoor restaurant - everyone seemed to be competing to be the loudest - so we opted for an outdoor booth and it was very special. The cafe was great for breakfast, again a booth and top quality food and service in beautiful surroundings. Lastly the coffee shop, nice coffee/food options but its very small and dark in there
於 2023 年 4 月住了 2 晚
Steven 於 2023年4月28日回覆
Thank you so much for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 有夠讚

Guo Hai

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
It is a beautiful place
Steven 於 2023年4月23日回覆
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 有夠讚

Marc，New York

商務旅客, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The best service and hotel in the USA, love this place
於 2023 年 4 月住了 3 晚
Steven 於 2023年4月23日回覆
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 有夠讚

Debbie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The whole experience was great. Staff goes above and beyond to make you feel comfortable and welcome.
於 2023 年 3 月住了 4 晚
Steven 於 2023年4月23日回覆
Thank you for your very kind words! I am delighted you enjoyed your stay and look forward to welcoming you back to the Beverly Hills Hotel sometime in the near future. Best regards,

10/10 有夠讚

Julie，Chapel Hill

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Always a pleasure to stay here
於 2023 年 3 月住了 4 晚
Steven 於 2023年3月19日回覆
Thank you for your kind words. I am delighted you enjoyed your stay.

10/10 有夠讚

Makai

喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 2 月住了 1 晚
Steven 於 2023年3月19日回覆
Thank you very much! I am delighted you enjoyed your stay.

10/10 有夠讚

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing place. Will be back for sure
於 2022 年 10 月住了 1 晚
Steven 於 2022年10月30日回覆
Thank you for your very kind words! I am delighted you enjoyed your visit and hope to see you again in the near future.Best regards,

10/10 有夠讚

Bruce

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant stay, but.........
We had an exceptional stay. The hotel is definately a statement and you feel like you are part of a by gone era staying there. My only criticism would be the lack of response to emails and special requests. I phoned and sent emails with specific details and requests and none of these were answered. Not sure where the communication is breaking down. Would have like a kettle with tea and coffee making facilities in the room. Its a bit of an inconvenience to have to call room service for a simple cup of tea. Otherwise our stay was amazing and I would stay here again.
於 2022 年 10 月住了 1 晚
Steven 於 2022年10月19日回覆
Dear Mr. Coulson. Thank you for your very kind words! I have made a note in your guest profile to always be sure to place a coffee maker and a tea set up prior to arrival. Thank you for staying with us and I look forward to welcoming you back in the near future

10/10 有夠讚

Tristan

喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2022 年 10 月住了 1 晚
Steven 於 2022年10月19日回覆
Thank you for staying with us, I am delighted you enjoyed your visit!

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was very good.
於 2022 年 10 月住了 1 晚
Steven 於 2022年10月8日回覆
Thank you very much for your feedback. I am delighted you enjoyed your stay!

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 2 晚
Steven 於 2022年8月31日回覆
I am delighted that you enjoyed your stay with us! Thank you very much and we look forward to welcoming you back in the near future.Best regards,