供應早餐,當地料理,游泳池景觀

喜來登洛杉磯大道飯店的評分

4 out of 5
喜來登洛杉磯大道飯店
6101 W Century Blvd, Los Angeles, CA

評論

8.2

非常好

10 分,有夠讚;5827 則評論中有 2992 則" "
8 分,不錯哦;5827 則評論中有 1335 則" "
6 分,一般般;5827 則評論中有 570 則" "
4 分,不太好;5827 則評論中有 393 則" "
2 分,很糟糕;5827 則評論中有 537 則" "

8.6/10

整潔度

8.4/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

JiaB

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
good
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月28日回覆
We appreciate your positive feedback and hope you will revisit Sheraton Gateway Los Angeles Hotel soon!

10/10 有夠讚

Wentao,Ontario

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月27日回覆
Wentao, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

10/10 有夠讚

Haotian

喜歡:整潔度
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月29日回覆
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

4/10 不太好

Yuyan

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月14日回覆
Thank you for taking a moment to rate your stay, Yuyan. We’re disheartened that you felt your visit deserved two stars and would welcome an opportunity to hear how we can improve.

10/10 有夠讚

Michael

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月14日回覆
We're proud to have earned your top score, Michael. Please come back soon!

10/10 有夠讚

Jiahao

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月23日回覆
It was a pleasure to have you as our guest, Jiahao, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 有夠讚

Xishen

於 2023 年 12 月住了 1 晚
HotelMgmt 於 2024年1月18日回覆
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

6/10 一般般

yueyue,san antonio

喜歡:整潔度、設施服務和住宿環境和硬體
方便转机
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月27日回覆
Thank you for your feedback, Yueyue. We're pleased to hear that you found our location convenient for connecting flights. Our goal is to provide a seamless and comfortable experience for travelers in transit. We appreciate your review and look forward to being your choice of stay during future travels.

2/10 很糟糕

kim bukbjerg

於 2023 年 12 月住了 1 晚
HotelMgmt 於 2023年12月15日回覆
Thank you for your feedback. We would greatly appreciate more details to better understand the cause of your dissatisfaction, enabling us to enhance your experience on your next visit, Kim.

10/10 有夠讚

Nga Hin Alick

於 2023 年 12 月住了 1 晚
HotelMgmt 於 2023年12月12日回覆
Receiving your top score means a lot to us! Thank you and we hope to see you again soon.

8/10 不錯哦

Yuk Kiu

於 2023 年 12 月住了 3 晚
HotelMgmt 於 2023年12月8日回覆
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon!

8/10 不錯哦

ZHU

於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年12月21日回覆
It was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

8/10 不錯哦

ling hua

喜歡:住宿環境和硬體
於 2023 年 11 月住了 3 晚
HotelMgmt 於 2023年12月5日回覆
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

8/10 不錯哦

Jenny

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Hotelmgmt 於 2023年11月28日回覆
Thank you for taking the time to rate your stay, Jenny. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 有夠讚

Ivy

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect accommodation environment.
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月14日回覆
We thank you for your generous compliments, Ivy. Be sure to return to Sheraton Gateway Los Angeles Hotel soon!

10/10 有夠讚

Xiaorong

於 2023 年 11 月住了 1 晚
Hotelmgmt 於 2023年11月22日回覆
Earning five stars from you has made our day, Xiaorong! Thank you and it will be our pleasure to welcome you back.

6/10 一般般

tse hong

商務旅客
喜歡:整潔度和客房舒適度
客房隔音及停車很不方便的飯店
於 2023 年 10 月住了 3 晚
HotelMgmt 於 2023年10月19日回覆
We appreciate your star-rating, however, we would love nothing more than to welcome you back to strive for true perfection in the future.

2/10 很糟糕

Taven

不喜歡:整潔度、員工素質和住宿環境和硬體
I preorder online for two beds, when I got there they told it was OVERSOLD
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月17日回覆
We are sorry there was trouble with your reservations. When they are not made with us we are not aware of the details prior to guest arrival. We would love to help plan your next trip to ensure everything is seamless. Thank you for your review.

10/10 有夠讚

RENGWENG

於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月8日回覆
Thank you for gifting us with your top score! Until next time!

10/10 有夠讚

Sky

於 2023 年 9 月住了 1 晚
HotelMgmt 於 2023年10月4日回覆
Nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Sky!

8/10 不錯哦

Tzu Wen

於 2023 年 8 月住了 1 晚
HotelMgmt 於 2023年9月19日回覆
We are delighted we made such a great impression on you! Thank you, please visit again soon.

10/10 有夠讚

Hao

於 2023 年 8 月住了 1 晚
HotelMgmt 於 2023年9月13日回覆
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us, Hao.

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty good
於 2023 年 8 月住了 1 晚
Hotelmgmt 於 2023年8月22日回覆
Thank you for visiting! We are grateful for your star-rating, please come back soon.

10/10 有夠讚

887

喜歡:整潔度和員工素質
於 2023 年 8 月住了 1 晚
Hotelmgmt 於 2023年8月21日回覆
Thank you and we can’t wait to welcome you back again for another five-star stay!

8/10 不錯哦

zhu

於 2023 年 8 月住了 1 晚
Hotelmgmt 於 2023年9月6日回覆
We’re happy you enjoyed your stay! We hope you choose to stay with us again soon.

2/10 很糟糕

Defang

不喜歡:整潔度和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Hotelmgmt 於 2023年8月7日回覆
We regret we didn't provide you with a five-star experience, Defang. Our team would love the opportunity to impress you on a future visit.

8/10 不錯哦

meixing

喜歡:整潔度、員工素質和住宿環境和硬體
My husband stay one night, like !clear!
於 2023 年 7 月住了 1 晚
Hotelmgmt 於 2023年8月2日回覆
Thank you for your review, Meixing. It sounds like your husband had a positive experience during his one-night stay with us. We appreciate your feedback and hope to serve you again in the future.

8/10 不錯哦

XIUWEN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Hotelmgmt 於 2023年7月29日回覆
Thank you for visiting, Xiuwen! We are grateful for your star-rating, please come back soon.

4/10 不太好

Qishu

家庭旅遊
不喜歡:整潔度
The Swimming pool is very dirty. I ask for bottles of water as they didn’t do the house keeping and didn’t provide the water until 1:pm. Unfortunately after over 40mins, after calling 3times, I still didn’t get my water. Shameful for Sheraton’s so horrible , low quality service.
於 2023 年 7 月住了 2 晚
Hotelmgmt 於 2023年7月26日回覆
Thank you, Qishu, for sharing your concerns. We deeply regret to hear about your less than satisfactory experience with the cleanliness of our swimming pool and the delay in providing bottled water to your room. We understand that these aspects significantly impacted your comfort and overall impression of our hotel. These service gaps are not indicative of the standards we strive to uphold and will address them directly with our housekeeping and customer service teams to ensure immediate improvements. We sincerely hope for another opportunity to deliver the high-quality service that you should expect from our hotel.

6/10 一般般

Amelia

於 2023 年 7 月住了 1 晚
HotelMgmt 於 2023年8月3日回覆
Thank you for your rating. We would be grateful to have the opportunity to host you again so that we can make a better impression on you, Amelia.

10/10 有夠讚

Po Chu

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Housekeeping team was very helpful
於 2023 年 6 月住了 2 晚
Hotelmgmt 於 2023年6月12日回覆
We are appreciative of your kind words and look forward to conveying them to housekeeping! We hope you will be back at Sheraton Gateway Los Angeles Hotel soon to enjoy us further!

8/10 不錯哦

CHENCHING

於 2023 年 5 月住了 1 晚
Hotelmgmt 於 2023年5月22日回覆
Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

4/10 不太好

xiaoli

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 5 月住了 1 晚
Hotelmgmt 於 2023年6月4日回覆
We are sorry to see your low rating, Xiaoli, and hope that you will give us another chance to create a better experience for you.

8/10 不錯哦

YI FAN

喜歡:整潔度、員工素質和住宿環境和硬體
Everything is good
於 2023 年 5 月住了 1 晚
Hotelmgmt 於 2023年5月16日回覆
We are delighted to learn your experience at Sheraton Gateway Los Angeles Hotel was perfect. Choose us again when you are back in LA.

10/10 有夠讚

Jenny

喜歡:員工素質
於 2023 年 3 月住了 1 晚
Hotelmgmt 於 2023年4月24日回覆
We greatly appreciate your rating and can't wait to welcome you back to make many more five-star memories with us, Jenny!

10/10 有夠讚

Fenglin

商務旅客, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel Shuttle bus is convenient
於 2023 年 3 月住了 1 晚
Hotelmgmt 於 2023年3月30日回覆
It was a pleasure ensuring a seamless travel experience with our convenient features, Fenglin. All of us at Sheraton Gateway Los Angeles Hotel hope to do it again!

8/10 不錯哦

SHIH-YAO

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Hotelmgmt 於 2023年3月26日回覆
Thank you for rating your stay! We hope to be your preferred property whenever your travels bring you to the area!

8/10 不錯哦

yue

於 2023 年 3 月住了 1 晚
Hotelmgmt 於 2023年4月10日回覆
We appreciate your positive rating and hope to see you again soon for another great stay!

8/10 不錯哦

Yu-Kuang

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
乾淨舒適
乾淨、舒適、房間算大
於 2023 年 3 月住了 1 晚
Hotelmgmt 於 2023年3月15日回覆
Your compliments regarding our spacious amenities are much appreciated, Yu-Koang. We hope you will be choosing Sheraton Gateway Los Angeles Hotel whenever you are in town.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚
Hotelmgmt 於 2023年3月7日回覆
Earning five stars from you has made our day, thank you! It would be a pleasure to welcome you back to the Sheraton Gateway Los Angeles Hotel.

8/10 不錯哦

Wai Hong

於 2023 年 2 月住了 1 晚
Hotelmgmt 於 2023年2月14日回覆
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

8/10 不錯哦

YI FAN

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good.
於 2023 年 1 月住了 1 晚
Hotelmgmt 於 2023年2月3日回覆
Knowing we provided an excellent experience for you is exciting. Thank you for sharing your feedback. Revisit Sheraton Gateway Los Angeles Hotel soon!

2/10 很糟糕

Yanhong

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
管理层缺乏基本的人类感情,都不喜欢
於 2023 年 1 月住了 1 晚
Hotelmgmt 於 2023年1月24日回覆
We are shocked to read your impression of our team as it is not common. We will share this internally to ensure our high standards are upheld at all times moving forward. Thank you, Yanhong.

8/10 不錯哦

Jun

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotelmgmt 於 2023年3月7日回覆
Thank you for visiting, Jun! We are grateful for your star-rating, please come back soon.

4/10 不太好

Chi Fong

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
close to airport good for next day flight, only wait for 10 minutes hotel shuttle comes. In room saft box won't work totally took me 30 minutes to solve the issue.so so disappointed. They should check everything in good condition before let guest check in.
於 2023 年 1 月住了 1 晚
Hotelmgmt 於 2023年1月7日回覆
Providing a convenient location for you was a pleasure, and we are happy you could utilize our complimentary shuttle to further ease your travels. However, we apologize for the oversight with your room. We will address this internally so it does not happen again. We hope you will return soon for an improved all-around stay.

4/10 不太好

yun

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體

10/10 有夠讚

Lei

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常喜欢,还会继续光顾。
於 2022 年 9 月住了 1 晚
Hotelmgmt 於 2022年10月4日回覆
We are grateful for your perfect score and look forward to your return stays with us at Sheraton Gateway Los Angeles Hotel, Lei.

8/10 不錯哦

Chi Fong

喜歡:員工素質和住宿環境和硬體
shuttle bus at night time always full, better arrange a bigger bus for the late night arrival guest.Check in was quick. how ever this time the bed sheet a little bit dirty.
於 2022 年 9 月住了 1 晚
Hotelmgmt 於 2022年9月14日回覆
Chi Fong, we are glad you could make it back for another comfortable stay with us at Sheraton Gateway Los Angeles Hotel. Thank you for highlighting areas in need of attention. We will discuss these with our team right away. We hope to welcome you again soon so we can earn that last star.

10/10 有夠讚

zhenhang

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It's all good; at least I didn't fell anything bothered me.
於 2022 年 8 月住了 2 晚
Hotelmgmt 於 2022年9月9日回覆
Thank you for sharing your five-star experience, Zhenhang. We are glad you chose Sheraton Gateway Los Angeles Hotel and would love to have you back anytime.

8/10 不錯哦

Zhang

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 9 月住了 3 晚