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好萊塢艾佛利金普頓飯店 - IHG 旗下飯店的評分

4 out of 5
好萊塢艾佛利金普頓飯店 - IHG 旗下飯店
1800 Argyle Ave, Los Angeles, CA

評論

8.6

有夠讚

10 分，有夠讚；1005 則評論中有 585 則" "
8 分，不錯哦；1005 則評論中有 230 則" "
6 分，一般般；1005 則評論中有 94 則" "
4 分，不太好；1005 則評論中有 55 則" "
2 分，很糟糕；1005 則評論中有 41 則" "

9.0/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

wing ki

於 2023 年 9 月住了 2 晚
Richard N., Front Office Manager 於 2023年11月12日回覆
Thank you for staying with us!

4/10 不太好

YI PING

喜歡：整潔度
於 2023 年 7 月住了 2 晚
Richard N., Front Office Manager 於 2023年8月13日回覆
We are sorry we disappointed you!

2/10 很糟糕

huan

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房间有蟑螂 前台男服务超级差 周边环境很糟糕 永远不可能再过来也会告诫身边所有朋友不要入住该酒店！
於 2023 年 3 月住了 3 晚
Precious, Front Office Manager 於 2023年3月13日回覆
您好，很抱歉看到 1/5 的评分。我能理解你的沮丧和反馈。当客人通知我们任何问题时，我们会立即尝试纠正它。由于房间移动是为了确保剩余住宿的舒适性而拒绝的，我不希望任何客人觉得我们不认真对待反馈。请放心，我已经与相关部门分享了您最近的反馈。

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度和客房舒適度
於 2021 年 12 月住了 3 晚

10/10 有夠讚

tianle

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 12 月住了 2 晚

8/10 不錯哦

Cheng

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2021 年 9 月住了 4 晚

8/10 不錯哦

HECTOR，FRESNO

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Difficult to find. The address does not match the navigation instructions. Nice hotel.

8/10 不錯哦

Manuel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Donald

喜歡：整潔度、員工素質和住宿環境和硬體
Great staff, super nice room and an awesome daily happy hour.
於 2024 年 4 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月25日回覆
We are thrilled that you enjoyed your stay! Come back and see us again soon!!

6/10 一般般

Elise

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was an okay hotel. We stayed here to go to a concert at the Hollywood Bowl. Nice enough inside and the staff was very friendly. Right across the street (to the left side of the lobby) are a bunch of homeless people living in tents. I know it’s how it is in LA, but we paid a lot for the room. We had one yelling at nothing right by us as we waited for an Uber ride at the front of the hotel. The room itself was okay. There was a little wear and tear on the carpet by the bathroom and the couch had whitish smudges on it. We didn’t sit on that. Bed was comfy and clean. The entire room besides the couch was really clean. We did have a great view of the Hollywood sign though. Windows in the whole hotel need a cleaning. It has rained a lot in LA recently, but I did notice the windows looking hazy in the hallway and our room.
於 2024 年 4 月住了 1 晚
Richard N., Front Office Manager 於 2024年4月23日回覆
We so appreciate your feedback. We will certainly address the issues you have discussed.

10/10 有夠讚

Daisuke

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
とても良かったです！ 簡易的な作りだけど、新しく綺麗で清潔感がありました！
於 2024 年 4 月住了 1 晚
Richard N., Front Office Manager 於 2024年4月22日回覆
Thank you so much for staying with us!!

10/10 有夠讚

Jose

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property and staff provided excellent care. Hope to be back sooner than later!
於 2024 年 4 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月21日回覆
We support your sooner rather than later goal! We will take great care of you....come back very soon and thank you for staying with us!!

10/10 有夠讚

KIMBERLY

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This hotel was very nice and extremely customer service oriented. We ordered room service several times and it was excellent!
於 2024 年 4 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月21日回覆
We are so happy you enjoyed your stay! Come back anytime!

10/10 有夠讚

Kelly

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really appreciated how the lobby was designed for people to gather together; billiards, turntable, cozy couches, etc. The restaurant downstairs was great.
於 2024 年 4 月住了 3 晚
Richard N., Front Office Manager 於 2024年4月17日回覆
We are thrilled that you had a good time with us! We hope you were able to enjoy social hour from 5-6pm while you were staying with us!!

10/10 有夠讚

Shelly，Coalinga

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice location, clean, helpful staff.
於 2024 年 4 月住了 1 晚
Richard N., Front Office Manager 於 2024年4月17日回覆
We are so glad that you chose to stay with us! Please come back and see us again very soon!!

8/10 不錯哦

Guy

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The lighting was terrible. Couldn’t see to put on makeup or insert contact lenses. Nice clean room,bed was comfy and the bathroom was nice size
於 2024 年 4 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月17日回覆
We appreciate your feedback! Thank you for staying with us!!

10/10 有夠讚

Amy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Richard N., Front Office Manager 於 2024年4月17日回覆
Thank you for staying with us!!

10/10 有夠讚

Tyler

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great experience overall. Helpful staff, clean spaces and nice amenities.
於 2024 年 4 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月17日回覆
Thank you so much for staying with us!!

8/10 不錯哦

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月26日回覆
Thank you so much for staying with us!!

10/10 有夠讚

Ellen

喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel and price in my budget
於 2024 年 4 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月14日回覆
We are so glad that you enjoyed your stay with us! Come back and visit us again very soon!

10/10 有夠讚

Emely

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff and clean resort
於 2024 年 4 月住了 1 晚
Richard N., Front Office Manager 於 2024年4月12日回覆
We are so thrilled that you had a great stay with us! Come back and see us again very soon...

10/10 有夠讚

alexis

喜歡：整潔度、員工素質和住宿環境和硬體
Angel and Louie were both welcoming. Super sweet 😊
於 2024 年 4 月住了 1 晚
Richard N., Front Office Manager 於 2024年4月8日回覆
We will definitely share your kind words with both Angel and Luis. They will be delighted I am sure!

8/10 不錯哦

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The lobby and dining areas were nice, modern, and clean. The room’s furniture and mattress could use a refresh (uncomfortable thin mattress, and the cabinetry and couches had lots of visible wear/blemishes in our room). Great 15th floor views of the Hollywood city. Valet attendant was more interested in his cellphone than he was in coming to open our car door after we were returning for the night on one occasion. Otherwise it was a great stay. Expected a bit more quality at this price point and star level. 3.5 stars would be more accurate.
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年4月5日回覆
Thank you so much for your feedback! We will definitely use it to improve!

10/10 有夠讚

steven

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年4月6日回覆
We are so, so glad that you enjoyed your stay! Please come back and see us again very soon!

10/10 有夠讚

Muqing

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Throw a lot of parties!
於 2024 年 3 月住了 3 晚
Richard N., Front Office Manager 於 2024年3月31日回覆
Thank you so much for staying with us! We are glad that you enjoyed your stay!

10/10 有夠讚

Gabriel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff& great service.
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月31日回覆
Thanks so much for staying with us!!

10/10 有夠讚

Theresa

喜歡：整潔度、員工素質和住宿環境和硬體
Love the pool table in the bar. The bar is very comfortable as are the rooms. Nice views of the LA skyline from the high-rise rooms. Staff are very friendly & accommodating.
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月31日回覆
We are thrilled that you enjoyed your time with us!

10/10 有夠讚

Pham

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Richard N., Front Office Manager 於 2024年3月31日回覆
We love a perfect score! Thank you!!

8/10 不錯哦

Donald

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Property was nice
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月25日回覆
We are delighted that you enjoyed your stay with us!

8/10 不錯哦

Darlene

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Didn’t feel safe on the streets by this hotel a lot of homeless people ,probably wouldn’t stay in that area again
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月24日回覆
Thank you so much for staying with us. While we do have some unhoused people around our hotel, they are actually incredibly respectful and very concerned about the area remaining safe as they call this area home temporarily. We have never had any type of issue with guest safety in the area.

10/10 有夠讚

Cynthia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location for all that we wanted to do like Walk of fame, Griffith Park, downtown LA (close to Hollywood/Vine metro), comedy club (a quick Uber to West Hollywood). Nice lobby hangout, yummy pizzas at their restaurant and great city view from our room. Would stay here again.
於 2024 年 3 月住了 4 晚
Richard N., Front Office Manager 於 2024年3月21日回覆
Come back soon, Cynthia!! Next time you come be sure you visit Musso & Frank's, Hollywood's oldest restaurant less than a mile from us!

10/10 有夠讚

Kathy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient area to Hollywood attractions
於 2024 年 3 月住了 2 晚
Richard N., Front Office Manager 於 2024年3月21日回覆
We are so glad that you had a good time with us! Come back and see us again!!

10/10 有夠讚

Karla

於 2024 年 3 月住了 2 晚
Richard N., Front Office Manager 於 2024年4月6日回覆
Thank you for staying with us!

8/10 不錯哦

Erica Danielle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
As always, the property was great and the staff were amazing! The water did not get very hot, but other than it, we enjoyed our stay! Shout out to the bartended from Oklahoma…she was AMAZING!
於 2024 年 3 月住了 3 晚
Richard N., Front Office Manager 於 2024年3月20日回覆
We are glad that you had a great time with us! We cannot wait to welcome you back to the hotel!!

10/10 有夠讚

Adele

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place
於 2024 年 3 月住了 3 晚
Richard N., Front Office Manager 於 2024年3月20日回覆
We are glad that you had a good time!!

6/10 一般般

Jasmine

The room was freezing cold and smelled like smoke. The thermostat would only go to 75 degrees and nothing more yet it never warmed up.
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月7日回覆
We are so sorry we disappointed you during your stay. Please never hesitate to call down to the Front Desk and ask for assistance with any issue you may have. Our team is always happy to help!

10/10 有夠讚

Sabrina

情侶出遊
Close by everything
於 2024 年 3 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月7日回覆
We love our location as well! Thanks so much for staying with us!!

10/10 有夠讚

IMAD，mississauga

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 6 晚
Richard N., Front Office Manager 於 2024年3月7日回覆
We are thrilled you enjoyed your stay! Come back and see us again...

10/10 有夠讚

Dana

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月7日回覆
Thank you so much for the perfect score! We are glad you had a good time while staying with us!!

10/10 有夠讚

jeanne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Richard N., Front Office Manager 於 2024年3月7日回覆
Thank you for your perfect rating! We so appreciate you taking the time to let us know how we are doing!

10/10 有夠讚

Melinda

喜歡：整潔度、員工素質和住宿環境和硬體
This was a super customer service hotel, sweet and caring staff. 5⭐as far as Expedia goes you never told ME about a $60.00 parking nightly fee, not cool👎advice your customers this is a significant cost🖕
於 2024 年 2 月住了 2 晚
Richard N., Front Office Manager 於 2024年3月7日回覆
We are glad that you enjoyed your stay with us! Parking in Los Angeles can be expensive so I always suggest a call directly to the hotel prior to arrival to discuss any fees you may incur, especially when booking through a third party. Thank you so much for staying with us!

10/10 有夠讚

Darren

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were the best I've ever encountered. Truly phenomenal professionalism rounded out with seemingly genuine kindness. I was impressed.
於 2024 年 2 月住了 1 晚
Richard N., Front Office Manager 於 2024年2月15日回覆
WOW! Now this is high praise indeed! We will absolutely take it and please come back whenever you are in town!

10/10 有夠讚

naida

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Richard N., Front Office Manager 於 2024年2月15日回覆
Thank you so much for the 5/5 rating! We are so happy that you enjoyed your stay with us!

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Richard N., Front Office Manager 於 2024年2月15日回覆
We are so happy that you enjoyed your stay with us! Come back and see us again anytime!

8/10 不錯哦

Yuze

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
During our stay, we have experienced power outage for the first night. The hotel did acted accordingly by providing us with bottle water and luminated stick. It would be better if the hotel can provide update on service disruption by sending text or email to the client during such time.
於 2023 年 12 月住了 3 晚
Richard N., Front Office Manager 於 2024年2月15日回覆
We so appreciate your feedback and your patience for the power outage in our area. Unfortunately, as it happened so late in the evening (close to midnight), we did not receive updates from the LADWP until early the next morning. We appreciate your thoughts though and will definitely consider it for the future.

10/10 有夠讚

Aaron

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We absolutely love this hotel. This is our go-to spot anytime we have an event in Hollywood-concerts at the Bowl, Magic Castle, and theater events are super easy to get to from here. The rooms are great, fantastic views, and trendy bar. We will be back
於 2024 年 2 月住了 1 晚
Richard N., Front Office Manager 於 2024年2月15日回覆
We will be here, anticipating your return!! Thank you so much for staying with us! Are there any shows coming to the Pantages that you are interested in? We are such a close walk!

10/10 有夠讚

John，Rancho Santa Margarita

於 2024 年 2 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月21日回覆
We love a 5 out of 5 score!! We are thrilled that you had a good time!

10/10 有夠讚

Benjamin

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Richard N., Front Office Manager 於 2024年2月15日回覆
Thanks so much for the great score! We appreciate you staying with us!

10/10 有夠讚

ryan

於 2024 年 1 月住了 1 晚
Richard N., Front Office Manager 於 2024年3月21日回覆
We are so glad that you stayed with us! Come back soon...

10/10 有夠讚

sally

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful facility, professional staff, multicultural environment
於 2024 年 1 月住了 2 晚
Richard N., Front Office Manager 於 2024年3月7日回覆
Thanks so much for your kind words; they are much appreciated!!