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H2O Hermosa的評分

2 out of 5
H2O Hermosa
1429 Hermosa Ave, Hermosa Beach, CA

評論

9.6

好極了

10 分，有夠讚；382 則評論中有 311 則" "
8 分，不錯哦；382 則評論中有 51 則" "
6 分，一般般；382 則評論中有 10 則" "
4 分，不太好；382 則評論中有 2 則" "
2 分，很糟糕；382 則評論中有 8 則" "

9.8/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 6 月住了 1 晚
H2O Hermosa 於 2021年7月2日回覆
Thank you so much for your review! We are thrilled to hear you had a great stay at H2O Hermosa and look forward to welcoming you back soon!

8/10 不錯哦

Richard，Ventura

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and responsive staff. Clean room. Lighting in room is rather bright. Smoke detector "low battery" chirping began at about 5 AM, had to address. Overall good place to stay!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

abigail

喜歡：整潔度、員工素質和住宿環境和硬體
Thanks
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Daniel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent experience
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Stephanie，Prescott

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent!! I highly recommend this property. The male manager is top level - very friendly and helpful. Beautiful location, very clean, great gym & good breakfast. Love the assortment of beverages in rooms. The lobby could be a little tidier, but small detail. Great place!!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Valeria，Bonita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Stephanie，Prescott

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Zhenhui

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Denise，West Deptord

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff made our stay very comfortable from check in to check out. Everyone was friendly and helpful.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Angel

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚

8/10 不錯哦

bonnie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
We really enjoyed the room, location & staff at the front desk. Unfortunately the cleaning staff only made one of our beds & didn’t remove the trash from our room.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Tomoko，Ishinomakishi Wakaba

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
帰国前夜に泊まりました。 1泊ではもったいない施設！ 次回は連泊したいと思います。
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Michael，Las Vegas

喜歡：員工素質
Good location and close to beach and restaurants. We got there early and they were able to give us an early check in. Only complaint is we never got our room cleaned while we were there. We ran out of tissue and amenities. We even left our clean our room sign on the door. They provided bottle water and a basic breakfast.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Steven，Palo Alto

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jimmie

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
I stay here all the time. I love the staff and the hotel.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My wife and I stayed for two nights visiting our daughter at LMU. We love Hermosa beach area and H2O did not disappoint! Front desk staff was excellent! Easy to park and one of the cheapest on site parking around. The room was fresh with a sunny balcony overlooking the main area of Hermosa. We will definitely be back!!
於 2023 年 11 月住了 2 晚

10/10 有夠讚

John

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Reasonable stay
Great staff and very friendly hotel right in the heart of town.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Jon

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 有夠讚

William

喜歡：整潔度、員工素質和住宿環境和硬體
convenient
於 2023 年 11 月住了 6 晚

6/10 一般般

Wayne

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was a bit noisy but all ok
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Elaine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Brecca

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Kenneth

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is optimally located to the Hermosa Beach Pier and its bars and restaurants. 1 block from the strand for walking, biking and skateboarding. Convenience store, Starbucks and restaurants less than 2 minute walk. Best location.
於 2023 年 10 月住了 2 晚

4/10 不太好

Fred

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Shower had no adjustment on shower head. No hold bars for safely moving in and out. Limited space for shower supplies. Bathroom lights turn on automatically when entering when I'd prefer no light unless I elect to turn on.
於 2023 年 10 月住了 1 晚
Tyrone F. General Manager 於 2023年11月6日回覆
Thank you for sharing your experience, in the future we can certainly adjust the light setting to fit your preferences. We do also offer accessible rooms which have hold bars for your needs, our current showers do offer a small sitting area. I will be happy to add this to your reservation needs as well. We hope to see you back so we can show you that these concerns are fixable. Best

10/10 有夠讚

Laura

於 2023 年 9 月住了 1 晚
Front Desk Staff 於 2023年10月26日回覆
Thank you

2/10 很糟糕

John，Durham

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Tyrone - General Manager 於 2023年9月17日回覆
Hi John, thank you for taking the time to share your experience, I would love to know what we could have done to make your stay more enjoyable.

8/10 不錯哦

Fred

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Front Desk Staff 於 2023年10月26日回覆
Thank you

10/10 有夠讚

Nick

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Big shout out to Tyrone at the front desk for going above and beyond in every way. This is a great little boutique hotel in a great location for beach, breakfast joints, biking, dining, bars, everything! Get yourself down to Hermosa.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Shawn

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location for the beach and dining!!
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Allison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was amazing! Staff was friendly and attentive! Beds was plush and very comfortable!
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Derek Edward

於 2023 年 8 月住了 4 晚

10/10 有夠讚

Adriana

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚

2/10 很糟糕

Janine

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
My issue is with Expedia more than the Hotel H2O Hermosa. I booked 2 rooms for 2 nights 6 months in advance only to arrive on the day with nothing reserved- thanks Expedia! Luckily the hotel had 2 rooms for the first night but we were on our own for the second night and had to find another hotel. They advertise a continental breakfast which equates to gas station pastries, granola bars and cereal with no milk. The staff were sweet though, but the hotel is a disappointment. A positive is that it’s really close to the beach but there are a lot of other hotels close by to chose from.
於 2023 年 7 月住了 2 晚
Tyrone - General Manager 於 2023年9月17日回覆
Hi Janine, it is very unfortunate that you had to start your vacation off with this experience. We were very happy to find accommodations for you and your family on a night where the area was sold out. We will continue to add items to our breakfast, as we do not have a kitchen to cook hot items, we simply do our best to provide cold continental items for our guests. I have heard from others that we do have the best coffee in the area.

10/10 有夠讚

thomas

於 2023 年 7 月住了 5 晚

10/10 有夠讚

Roslyn

喜歡：整潔度、員工素質和住宿環境和硬體
Loved this hotel. Service was excellent. Great location near the pier.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Tami

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 有夠讚

WARREN，Visalia

於 2023 年 6 月住了 2 晚

10/10 有夠讚

victor

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
4th weekend
Amazing stay as always. Stayedbthere many times in the oast and Always a great stay!
於 2023 年 7 月住了 3 晚
General Manager 於 2023年7月6日回覆
Thank you for sharing your experience! We enjoy having you as one of our regulars. We look forward to welcoming you back.

10/10 有夠讚

Brent

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was excellent
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Vikas

喜歡：整潔度、員工素質和住宿環境和硬體
Great room & service!
於 2023 年 6 月住了 4 晚

10/10 有夠讚

Bruce

喜歡：整潔度、員工素質和住宿環境和硬體
Close to pier and beach. Friendly people. Very nice property!
於 2023 年 6 月住了 4 晚

2/10 很糟糕

Marissa

家庭旅遊
不喜歡：整潔度和員工素質
I was shown to a room that hadn’t been made up. A do not disturb sign was hanging from the door. The next room I was shown had long, dark hairs in the bed as well as stained sheets. When I brought this up at the front desk I was told house keeping had left for the day. After being shown 2 dirty rooms and no house keeping on property I decided to leave and I am still fighting to get my money back for the 3 nights I booked. I have never experienced such awful service before.
於 2023 年 6 月住了 3 晚
General Manager 於 2023年7月6日回覆
We appreciate you taking the time to share your experience. I apologize that you were given a room that was not yet serviced and prepared for an arriving guest. As this is uncharacteristic of our staff, I would love to speak to you directly and hear more.

8/10 不錯哦

Jennifer

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Sheri Lyn

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff and room were outstanding- super kind and professional! One block from beach and minutes to shopping, entertainment and food! Sheets and towels were ultra cozy.
於 2023 年 5 月住了 4 晚

10/10 有夠讚

Gloria

於 2023 年 5 月住了 3 晚

6/10 一般般

Andreia

於 2023 年 5 月住了 2 晚

10/10 有夠讚

Bi Dan

喜歡：整潔度、員工素質和住宿環境和硬體
Close to the boardwalk and restaurants
於 2023 年 5 月住了 1 晚