Hi Simone, Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences. And really happy that you did. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again. Respectfully yours, Benz G. Pelican Suite

Thank you for your feedback Francisco. We apologize if the garbage was not replaced. This is not a normal instance and we'll make sure this won't happen again. We appreciate that you still consider coming back. Again, thank you and see you on your next visit! Best regards, Benz G. Pelican Suite

Hi, We would like to sincerely apologize for your negative experience in Pelican Suite. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call on our hotline. You can also email us and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Sincerely, Pelican Suites

Thank you very much for your lovely feedback. I am pleased to hear that you had an amazing stay with us and that you found our service great and our staff amazing. We have a great team at Pelican Executive Suites who are all truly dedicated to providing the best possible service and to make all our guests feel valued and at home. We look forward to welcoming you back soon.

ご滞在についてありがとうございます。 場所や施設があなたの期待に応えてくれてとても嬉しいです。 あなたの旅行があなたをこの素晴らしい街に連れ戻したら、もう一度私たちと一緒にいなさい。

We are sorry to learn that you had difficulty finding the property and checking in. We usually advise our guest to contact us an hour prior to arrival for our onsite staff to assist them and avoid delays on check in. We will investigate on this matther and I will share your comment to our executive to make sure that this does not happen again. We hope to have the opportunity to welcome you back in the future.

It is Immensely rewarding to receive a rating from you. We do our best to make a Memorable and Wonderful experience to all of our guests and thank you for taking time to confirm it. Next time you visit this wonderful city, please consider Pelican Executive Suites as your Home away from home.

Thank you for taking the time in rating your recent stay with us. We strive to provide our guests with memorable experiences in the hope that they will return time and time again. Next time you visit this city, please consider Pelican Stay as your home away from home.

It is immensely rewarding to read such a positive feedback and serves as a great motivator to the team here. We strive to provide our guests with memorable experiences in the hope that they will return time and time again. I am very happy to read that this is exactly what you intend to do. We look forward to welcoming you back!

Thank you for taking the time to share your feedback about your stay. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room.

Thank you for your feedback, I know this things take time and I am grateful for this. I am happy that you liked the apartment. We appreciate all forms of feedback as it is only through constructive feedback that we are able to further enhance our service. I am sorry to hear that your stay fell short of the expectations and for that we want to extend our apologies.

Thank you for your feedback. I was pleased to read your comments and delighted to hear you had a good experience with us and you were happy with the property's facilities. However, I’m disappointed to learn that you had difficulties during your check in, we welcome feedback such as yours as they indicate the areas where we can further improve.Please stay with us again once your travels bring you back to this wonderful city.

Hi Anonymous, We're glad to learn that you are Happy during your recent stay with us. We would like to apologize that you encountered some confusion during your check-in and check-out. Feedback, both positive and negative are crucial to help us strive to exceed guests expectation and offer a truly special and memorable experience for all our clients.

Nous sommes extrêmement heureux de savoir que les installations ont répondu à vos attentes ainsi que la qualité du service offert par notre personnel. Merci de passer votre expérience en ligne. S'il vous plaît restez avec nous une fois que vos voyages vous ramènent à cette ville merveilleuse.

Hi Alexis, Thank you very much for your lovely feedback. I am pleased to hear that you had an amazing stay with us and that you found our service great and my staff amazing. We have a great team at Pelican Executive Suites who are all truly dedicated to providing the best possible service and to make all our guests feel valued and at home. Best, John Clements

Привет Аноним, Спасибо, что нашли время, чтобы опубликовать обзор вашего пребывания у нас. Мне жаль, что вы испытали некоторые трудности во время вашего пребывания. Мы рассмотрим этот вопрос, и мы сделаем все возможное, чтобы это не повторилось Лучший, Джон

Hi Tony, Thank you for taking the time to share your experience. First of all we would like to apologize for the inconvenience and that your overall experience was not exceptional. Your feedback is very important to us as it is the starting point we use to act on improvements. We hope you will choose to stay with us in the future, where we will strive to restore your faith in us. Best, John

Hi Leslie, Thank you for your feedback. I was so sorry to learn that you were unhappy with your recent stay and I would like to take this opportunity of offering you my personal apologies. I have noted your comments about the general maintenance of the Apartment and I will address them with my executive team.

Hi Anonymous, It is Immensely rewarding to receive a 5 Star rating from you. We are very happy to know we have been successful on complying our goal of making you feel really welcome during your stay. We are fortunate to have a team of dedicated persons, truly focused on making sure our guests have top notch experience, who will appreciate reading your comments. Next time you visit this wonderful city, please consider Pelican Executive Suites as your Home away from Home.

Hi Ali, Thank you for taking the time to post a review of your stay with us. I am sorry to hear that you experienced some difficulties during your check-in. We will investigate the matter and we will do our best to make sure that this will not happen again.However, we are glad that you enjoyed the facilities and amenities of the Property. Looking forward for your return.

Oi Anônimo Obrigado por tomar o tempo para publicar uma revisão de sua estadia conosco. Lamento saber que você experimentou algumas dificuldades durante a sua estadia. Vamos investigar o assunto e faremos o nosso melhor para garantir que isso não aconteça novamente. Por outro lado, estamos felizes em saber que você encontra nosso apartamento para ser excelente. Desejamos recebê-lo de volta em breve. melhor, John

Hi Anonymous, Thank you for your feedback which I was delighted to receive. I am so pleased to hear you had such an enjoyable stay with us and how much you liked one of our rooms. Our location is ideal for getting around in the city, but the best part of the property is the staff, thank you for recognizing their efforts.

Hi Magnus, Takk for at du tok deg tid til å dele din erfaring. First of all we would like to apologize for the inconvenience and that your overall experience was not exceptional. Your feedback is very important to us as it is the starting point we use to act on improvements. Vi håper at du vil velge å være med oss ​​i fremtiden, hvor vi vil streve for å gjenopprette din tro er oss. Best, John

Hi Raymond, I apologize if you found the way we have put in our rates and fees online to be inconvenient. I assure you these are not in anyway part of a scam as you may have believed it to be. If you will open our listing again and review the fine print and fees carefully, you will see that we have clearly written the cleaning fee and taxes as an exclusion to the nightly rate. These are shown to you all throughout the booking process until you receive your confirmation email. If you had any confusions with it during the booking process, a call to our reservations would be greatly appreciated so we could explain it to you further and to avoid confusions such as this. Best, John