I was traveling from Philly to celebrate my son’s birthday and booked a stay at this hotel—but it was a complete nightmare from the moment I arrived. The first room they gave me had food stains and actual blood stains on the bed sheets. The microwave was filthy, and there was hair all over the tub. I immediately felt uncomfortable.
The towels and washcloths they claim are “clean” had visible stains, and I ended up going out to buy my own just to feel somewhat clean. I asked the manager for another room, and they switched me three times—but every single room was just as dirty.
When I requested clean sheets, they brought more that were also stained. There was no effort made to properly clean or sanitize anything. The whole experience was disappointing, frustrating, and completely unacceptable, especially considering I was there for a special occasion with my son.
I ended up checking out a day early because I couldn’t take it anymore. I would never recommend this hotel to anyone. If you care at all about cleanliness, comfort, or even basic hospitality, look somewhere else.