Hotel the Q provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool along with sun loungers and pool umbrellas
Free self parking
Tour/ticket assistance, concierge services, and a nature reserve
Smoke-free premises
Room features
All guestrooms at Hotel the Q boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured self parking on site
Limited onsite self parking
Wheelchair-accessible parking available
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
In a nature reserve
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Laptop workspace
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of MXN 350 per pet, per night, plus a one-time cleaning fee of MXN 350 and a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 2000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: MXN 2000 per stay
Pet fee: MXN 350 per pet, per night plus MXN 350 one-time cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 123 678 345
We should mention
Pool access available from 9:00 AM to 9:00 PM
Frequently asked questions
Does Hotel the Q have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
Is Hotel the Q pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 350 per pet, per night. A cleaning fee of MXN 350 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel the Q?
Check-in start time: 3:00 PM; Check-in end time: 8:30 PM. Late check-in is available during limited hours.
What time is check-out at Hotel the Q?
Check-out is at 11:00 AM.
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