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城市套房共享景觀公寓旅館的評分

4 out of 5
城市套房共享景觀公寓旅館
19 St. Mary-at-Hill, London, England

評論

7.4

不錯哦

10 分，有夠讚；13 則評論中有 4 則" "
8 分，不錯哦；13 則評論中有 4 則" "
6 分，一般般；13 則評論中有 2 則" "
4 分，不太好；13 則評論中有 2 則" "
2 分，很糟糕；13 則評論中有 1 則" "

7.6/10

整潔度

7.6/10

員工素質

8.0/10

設施服務

9.0/10

住宿環境和硬體

評論

8/10 不錯哦

Carl

於 2024 年 3 月住了 3 晚

10/10 有夠讚

peter

於 2023 年 12 月住了 4 晚

6/10 一般般

Daniel

團體旅遊
喜歡：整潔度
不喜歡：客房舒適度
Poor customer service!! Negative marks!!
Although not a bad looking place. When the roof started leaking, I called the emergency line 8 times!! 8!! No response until I told them that there was so much water coming in that by morning they wouldn’t have a place left to rent!! Breakers were popping! No lights in the kitchen! Water pouring in from the ceiling fixtures! Above us alarms were going off like world war 3!!! Still not a text or phone call! NOTHING!!
I needed pots to catch about three gallons of water over 2 days!!
Water all over the kitchen in huge puddles!
Water from the fire alarm! That shorted out too!
Water running down the ceiling and back of cabinets! No call back or response from the company!
於 2023 年 9 月住了 6 晚

8/10 不錯哦

Pål D.

於 2023 年 7 月住了 7 晚

10/10 有夠讚

ANAMIKA

商務旅客, 家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I traveled to London in February for a business along with my family (husband and daughter). It was a wonderful stay. The property is good. It is cleaned with all the amenities available. No disturbance from the owner. They might block 25k per person as security in case you damage the property however we received the full refund as no damage was done. Facilities - Indian restaurant is available nearby - Rajasthan (We use to have our lunch and dinner here, highly recommended) and few other within 1 km range London Bridge in 200 m radius Tesco and Amazon fresh - Incase of grocery Tube train - Monument (300 m walk from Apartment) Overall a wonderful stay, we loved it.

4/10 不太好

OMAR

於 2023 年 5 月住了 6 晚

8/10 不錯哦

SAMEER

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Excellent location and very clean. Needs good pillows and more cupboard space. Even though I made the reservation through Expedia 30 days a head, it was very annoying to ask me one day before arrival for a deposit that needs to be paid in order to send arrival information, which was not required !

2/10 很糟糕

Bryan

商務旅客
不喜歡：整潔度和客房舒適度
於 2021 年 4 月住了 3 晚

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
於 2018 年 12 月住了 2 晚

4/10 不太好

真實旅客

不喜歡：整潔度和員工素質
This apartment hotel is right on a busy street. Since the unit is not air conditioned, traffic noise is constant and unrelenting. Urban View is under professional management but staff were not courteous or helpful during checkout. Check in was pleasant, but staff did not allow early check in. Although I was told early check in was not an option, I did not get a 30-minute extension of my checkout when I requested it. Cleaning person came promptly at 10.59 AM. I wouldn't recommend this to a friend. Much better options at the same price.
於 2018 年 7 月住了 7 晚
Felix 於 2018年8月18日回覆
You can see on the map that this block is on a busy street, but there are sound proof windows. Of course during the hot streak in London, and with no air conditioning, I understand it can be a problem. We do not advertise the property as having air conditioning though. Early check-in is subject to availability and in your case, it wasn't available as we had guests departing at 11am. I'm sorry that this was an issue for you.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location - extremely responsive staff
Was staying in town for a work event and this place was across the street. Awesome views, close to a lot of things and excellent setup with everything you need for a “home away from home”.
於 2018 年 3 月住了 7 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location, easy check-in, friendly staff, spacious apartment - we're very happy with our stay and highly recommending...
於 2018 年 3 月住了 4 晚
Felix 於 2018年3月19日回覆
Thank you very much, you are welcome again anytime!

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度
不喜歡：整潔度
於 2018 年 2 月住了 6 晚
Felix 於 2018年3月8日回覆
I hope you enjoyed your stay with Urban Stay London!