Dear Mei Fung Amy , Thank you for the perfect rating! We are overjoyed that you had an exceptional experience during your stay with us. Your feedback is an incredible motivation for our entire team, and we'll continue striving to provide the same level of excellence for all our guests.Thank you for choosing us ,and we are looking forward to welcoming you again .Kind regards L.Ourafil Thistle Trafalgar Square Team

Dear Guest, Thank you for your review of your stay at Thistle Trafalgar Square. I am happy to read that you enjoyed your stay with us and everything was to your liking! We look forward to welcoming you again in the near future! Kind regards Michi

Dear Eliza, Thank you for your feedback. I am really sorry to hear the room did not meet your expectations. We offer a variety of room categories of different sizes and features. I would be grateful if you allow us the opportunity to welcome you back in the near future. Please contact us to make your booking arrangements and we will ensure you have a great stay with us! Kind Regards,

Cher, Merci beaucoup pour vos commentaires. Je suis vraiment désolé d’apprendre que vous avez passé un séjour terrible avec nous. Veuillez accepter mes sincères excuses pour les inconvénients occasionnés. Nous avons pris note et prendrons rapidement l’initiative de résoudre ce genre de problème.

Dear Mai, Thank you for your feedback. It is my pleasure to hear that you liked our location. I am really sorry for all the inconveniences caused during your stay. We are looking forward to welcoming you soon for better stay.

Dear Joseph,Thank you for your review post your stay with us. It has been pleasure hosting you. We hope you'll stay with us in the near future.

Dear Flor, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

Hi Sol,Many thanks for your review, hope you will return in the near future.

Dear TamraI am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

Dear Alison, We really appreciate your valuable time for completing the survey regarding your recent stay with us at thistle Trafalgar. It is my pleasure to hear that you had wonderful stay with us. We are looking forward to seeing you soon with us again.

Dear Mireille,Thanks for this great score! I am glad to hear that your stay was enjoyable and we look forward to welcoming you back soon.Kind Regards,Pierluigi

Dear Torsten,Thanks for your review. I am happy to hear that you enjoyed your stay and I hope to see you again!Kind Regards,Pierluigi

Dear Marilyn,Thanks for your review. I am happy to hear the staff was pleasant and you enjoyed our location. I hope to see you again to improve your score further!Kind Regards,Pierluigi

Dear Lucy,Thanks for your review. I am sorry to hear that the stay was disappointing. I hope to see you again and deliver a flawless experience.Kind Regards,Pierluigi

Dear Molinda, Thank you for your feedback. I Really feel sorry to hear that we were not able meet your expectation due to the noise issue at 3 am and we were not able to address the issue which is not acceptable. Please accept my sincere apologies for the inconveniences caused during your stay.

Dear Denise, We really appreciate you for your valuable time and effort to provide your feedback regarding your recent stay with us at Thistle Trafalgar. It is really regretting that we were not able to meet your expectation with us. We have taken a note of your feedback and will forward it to right department to take action so that we can avoid this kind of issue in future. We will appreciate it if you give us another chance to meet your expectation.Best regards, Md Didar Alam

Dear Alessandro,Thanks for your review. I am glad to hear that your stay was enjoyable, but I am sorry to see that the room did not meet your expectations. I hope to welcome you back in the future to deliver a flawless stay!Kind Regards,Pierluigi

Dear John, Thank you for your wonderful feedback further to your stay at Thistle Trafalgar Square.I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.

Dear Jenny, Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

Dear Guest, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Alex, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear Andrew, Thank you so much for your feedback regarding your recent stay with us at Thistle Trafalgar. We always strive to deliver the best experience to our guests, and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards

Dear YvonneI will be addressing the point of staff being unfriendly as it is very important to us to ensure all team members are providing a warm welcome and are attentive to guests in every aspect throughout their stay.

Dear JoI am delighted to read that you had a great experience with us and that the team proved to be friendly and helpful.

Dear AmandaI am delighted to read that you had a great experience with us and that the team proved to be friendly and helpful.

Dear Aseel,Thank you for sharing your feedback. Great to see you had such a pleasant stay.

Dear Floriane,Thank you for taking the time to share your feedback.We are sorry you have had difficulties with the noise levels. Your feedback has been highlighted to the management team.

Dear Guy,Thank you for taking the time to share your feedback.Kindly accept our apologies for having allocated one of our disability friendly rooms for your stay. Your feedback has been highlighted with the management team.

Dear Alexandra,Thank you for taking the time sharing your feedback.Great to read that you have enjoyed your stay. Your feedback regarding our front desk team has been shared with them.

Dear Catherine,Thank you for sharing your feedback. Great to see you had such a good stay

Dear David,Thank you for taking the time to share your feedback.Sorry to see your stay was not extraordinary.Hopefully you will give us another chance in the future.

Dear C,Thank you for taking the time to share your feedback.Great to read your feedback regarding the staff. The issues highlighted with your room have been shared with the relevant department.

Dear Wendy,Thank you for taking the time to share your feedback.Happy to read your positive feedback on the location. The issues highlighted with the room have been communicated with the relevant departments.

Dear Wendy,Thank you for taking the time to share your feedback.Happy to read your positive feedback on the location, however also sorry to read that the the deluxe bedroom was not to your expectations.

Dear Chris,Thank you for sharing your feedback.Great to see your enjoyed your stay. Hopefully we will get an opportunity to turn the 8 into a 10 in a future stay.

Thank you for your review of your stay at Thistle Trafalgar Square.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

Dear Jonathan,Thank you for sharing such wonderful feedback.

Dear Noemi ,Thank you immensely for your outstanding 5-star rating! We're thrilled to know that you had a wonderful experience during your stay. Your support means the world to us.We eagerly await your return for another fantastic stay.Warm regardsL/Ourafil Management Team

Dear John ,Thank you for choosing to stay with us and for your positive rating! We're delighted that you had a pleasant experience during your visit. We look forward to welcoming you back soon.Warm regardsL/Ourafil Management Team

Dear Anina Dam,Thank you for found the hotels location so convenient during your visit to London.

Dear ChristineI am delighted to read that you have enjoyed our breakfast, apologise for any inconvenience caused, We will take your feedback on board and address these issues to ensure the standard does not fall short again. we look forward to welcoming you back in the near future.

Dear Rana ,Thank you for choosing to stay with us and for your positive rating! We're delighted that you had a pleasant experience during your visit. We look forward to welcoming you back soonKind regards L/Ourafil Management Tea,

Hi Yves,Thank you for taking the time to share your feedback.We are sorry to read that your stay was not up to your expectations.

Kära Maria,Vi uppskattar verkligen för din tid och ansträngning att ge din värdefulla feedback om din senaste vistelse hos oss på Thistle Trafalgar.Vi är verkligen glada över att du hade en underbar vistelse hos oss och du är nöjd med vår övergripande kundservice. Vi gör alltid vårt bästa för att ge bästa kundservice för att göra våra gäster nöjda och komma tillbaka för att bo hos oss i framtiden. Våra gästers positiva feedback motiverar oss alltid att arbeta hårt som ett team.

Dear Barbara, We really appreciate for your time and effort to provide your valuable feedback regarding your last stay with us at Thistle Trafalgar.We are really pleased that you had a wonderful stay with us and you are happy with our overall customer service. We always try our best to provide best customer service to make our guests happy and come back to stay with us in future. Our guest's positive feedback always motivates us to work hard as a team. Please accept my apologies that you had issue with air as you could not open the window. We will of course try our best to give you another enjoyable moment with us. We are eagerly looking forward to seeing you with us very soon.

We really appreciate for your time and effort to provide your valuable feedback regarding your last stay with us at Thistle Trafalgar.We are really pleased that you had a wonderful stay with us and you are happy with our overall customer service. We always try our best to provide best customer service to make our guests happy and come back to stay with us in future. Our guest's positive feedback always motivates us to work hard as a team.I really feel sorry for inconvenience caused on that day as we ran out of towels. We will be pleased if you give us another chance to show out hospitality. We are eagerly looking forward to seeing you with us very soon.

Dear Nicholas, Thank you for your valuable feedback about your recent stay with us. We are pleased that you had wonderful stay with us except the room size. If you give us another chance staying with us, we will of course try our best to meet your expectation. We look forward to seeing your very soon.

Dear Laakso, Thank your for your valuable feedback regarding your recent stay. It is great to read that you had an enjoyable stay with us. Specially, you are happy with room and breakfast with us. we look forward to welcoming you back in the near future!