Housekeeping is not very good for a five star hotel
真實旅客
於 2018 年 12 月住了 2 晚
10/10
Its beutiful innovation of a previously historic bank
Philip
於 2025 年 7 月住了 1 晚
10/10
Great place. Amazing
David
於 2025 年 7 月住了 2 晚
10/10
10/10
Gregory
於 2025 年 7 月住了 4 晚
6/10
Wasn’t clear spa access wasn’t available post checkout. Girlfriend whose birthday it was came late in the evening so couldn’t use. Checked out and said can I use spa they said yes and then somehow changed to no after checkout. Not overly impressed.
Charlie
於 2025 年 7 月住了 1 晚
8/10
Beautiful room, lovely vibe. The room wasn’t peaceful.
Paul
於 2025 年 7 月住了 1 晚
10/10
Great service from all staff we came across and great facilities
Jonathan
於 2025 年 7 月住了 2 晚
10/10
Andrew
於 2025 年 6 月住了 2 晚
6/10
This a beautiful hotel with a fin atmosphere. The staff in the past have been bery friendly. On this occasion, they were less than accomodating. Check in was unfriendly and unhelpful. The concierge was unhelpful. Room was not ready. Grand Heritage rooms are relatively small and overpriced. Room service was slow. One simply gets a sense of neglect. Disappointing for someone who has been a fan of this hotel for years. At this point, there are much better options in London. So sad.
JUANJO
於 2025 年 6 月住了 1 晚
10/10
We loved the 20's style Art Deco bygone era of the property, the staff were very friendly and the location was perfect.
Trevor
於 2025 年 5 月住了 1 晚
10/10
daniel
於 2025 年 5 月住了 1 晚
10/10
This hotel is the BEST. From arrival to check out we had the best stay. The rooms are immaculate clean with lots of little extras (and this was a basic room) the atmosphere in the bar and dining areas is a vibe and the food was brilliant. I’m hard to please so it must be good!!! Can’t wait til we return to The Ned
Carly
於 2024 年 12 月住了 2 晚
8/10
kathryn
於 2025 年 5 月住了 1 晚
8/10
Very expensive, booked a room with a kingsize bed at extra cost, bed was small double. Room had lovely big windows looking out to a brick wall a foot away, could just about see daylight at the top. Disappointing.
Carol
於 2025 年 5 月住了 1 晚
8/10
Lydia
於 2025 年 5 月住了 1 晚
10/10
Great place
Helen
於 2025 年 5 月住了 1 晚
10/10
William
於 2025 年 4 月住了 2 晚
10/10
It is such a lively hotel . The restaurants are fantastic . The rooms are so comfortable
saar
於 2025 年 4 月住了 1 晚
10/10
Dominic
於 2025 年 4 月住了 1 晚
10/10
Mary
於 2025 年 4 月住了 1 晚
10/10
Alexis
於 2025 年 4 月住了 1 晚
10/10
Excellent services and enjoyable place to stay. Staff friendly and respectful to guess requests and needs.
真實旅客
於 2025 年 4 月住了 1 晚
10/10
Super
Carsten
於 2025 年 4 月住了 1 晚
10/10
Stephen
於 2025 年 3 月住了 5 晚
8/10
The lobby was excellent. Multipe restaurants and tje live band really made the trip!