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蘭斯鉑瑞飯店 - 歐特克精選的評分

5 out of 5
蘭斯鉑瑞飯店 - 歐特克精選
Hyde Park Corner, London, England

評論

9.6

好極了

10 分，有夠讚；110 則評論中有 98 則" "
8 分，不錯哦；110 則評論中有 6 則" "
6 分，一般般；110 則評論中有 3 則" "
4 分，不太好；110 則評論中有 1 則" "
2 分，很糟糕；110 則評論中有 2 則" "

10/10

整潔度

9.8/10

員工素質

9.6/10

設施服務

10/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Ian

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The best hotel in London. Luxury with the feeling of a family run operation. It’s excellent all round.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
ANOTHER FANTASTIC XMAS STAY
We stay at The Lanesborough regularly when visiting London. This was our second Christmas stay and we have already booked for 2024 because this hotel is wonderful. The staff are all incredible and make you feel so special.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Gary，Mount Pleasant

喜歡：整潔度、員工素質和住宿環境和硬體
The Lanesborough continues to deliver on the promise of excellence in every area. Kudos to the the team..
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
AMAZING HOTEL
Another wonderful stay at the best hotel in London. Everything about The Lanesborough is top class. The minute you arrive you are treated like royalty. Cannot wait for our next visit in a few weeks.
於 2023 年 10 月住了 1 晚

6/10 一般般

Joao

家庭旅遊
Great service, excellent facilities but room didn’t match descriptions at confirmed reservation. Promised Hide Park view and was given a wall in front of window. I could have saved approximately $500 if I knew a view would not be available.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Martin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dieses Hotel ist schlicht und einfach fantastisch. Sowohl das Hotel als auch das Personal. Extremste freundlich, zuvorkommend, Halsbereich und sehr familiär. Ich kann nur jedem dieses Hotel empfehlen !!!!!!
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Howard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Superb accommodations with outstanding staff. Everyone in the Library Bar was great, especially Michael.
於 2023 年 9 月住了 10 晚

10/10 有夠讚

guadalupe

喜歡：整潔度、員工素質和住宿環境和硬體
Exelente
於 2023 年 8 月住了 3 晚

10/10 有夠讚

ABDULLA

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Naoko

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Elizabeth

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great experience
My stay at the Lanesborough was wonderful. The concierge staff was very helpful and friendly. They went above and beyond my expectations. The same goes for the butler service which thoughtfully anticipated my needs. The hotel itself was beautiful and immaculate. Check in and check out was a pleasure. Overall, I felt right at home.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Patricia Jean，East Lansing

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Absolutely beautiful hotel and amazing staff.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Bartosz

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 3 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
GLORIOUS HOTEL
The Lanesborough is an exceptional hotel and having stayed at many 5 star hotels, including The Dorchester and The Ritz, this hotel tops them all. The hotel is immaculate and the staff welcome you as one of their family. Cannot wait to be back there next month.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Lorenzo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Jody

於 2023 年 4 月住了 2 晚

10/10 有夠讚

Jane

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Kadirhan

於 2023 年 2 月住了 5 晚

10/10 有夠讚

Andrew

於 2023 年 2 月住了 1 晚

8/10 不錯哦

cagla，besiktas

於 2023 年 1 月住了 4 晚

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff at at the Lanesborough is the best ever.

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
WHAT AN AMAZING HOTEL
We stayed for the Xmas period and had all our celebration meals in The Lanesborough Grill. Everything and everyone was fantastic, it has to be the best hotel in London. It certainly is a step up from The Dorchester, Ritz and Savoy. It was so good we are already booking stays for 2023, including Xmas again.
於 2022 年 12 月住了 2 晚

10/10 有夠讚

Armin

於 2022 年 12 月住了 3 晚

10/10 有夠讚

Armin

於 2022 年 12 月住了 3 晚

8/10 不錯哦

Claudie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚

4/10 不太好

David

喜歡：整潔度
不喜歡：員工素質和設施服務
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Massoud

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional
於 2022 年 10 月住了 3 晚

10/10 有夠讚

Maryam

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best location, friendly staff, and great service.
於 2022 年 9 月住了 4 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、住宿環境和硬體和客房舒適度
Best London Hotel
This was our first stay at The Lanesborough although we have eaten here on several occasions. We can only say that this hotel makes The Ritz look 3 Stars. The rooms, staff and service were incredible and we cannot wait to be back for Xmas. We might even fit in an additional visit as it was so good.
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Zarinah

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wow!!!! Not only is this place the most elegant and beautiful of all of London! The people here are what makes this stand above other 5 star hotels around. Everyone knows your name and greets you around each corner. They are so kind and you can tell they are genuinely glad you are staying at the establishment!!!
於 2022 年 7 月住了 4 晚

2/10 很糟糕

Demetris

於 2022 年 5 月住了 1 晚

10/10 有夠讚

Darren

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Service Driven Hotel
This is a great hotel for friendliness and service. We went as a couple and the initial check in and welcome was superb. Glen at check in was so user friendly and prepared to give you all the time you needed. Same for others at the door and on reception. Butler service is either your thing or not but it adds a certain something. However we did not use it that much. Great Spa and we were upgraded to a room with a view which was thoughtful. Nice Library bar for a drink in the evenings and good cocktails. Superbly maintained and plush/clean. You can't go wrong with this place but in this budget it is competing with some great hotels and whilst the service is tough to beat the room offering at others is better (space etc). It depends on what you want... Would I come again? yes definitely BUT it doesn't stop me wanting to look at other options as from certain perspectives they have the upper hand - price becomes key given the pros and cons
於 2022 年 4 月住了 1 晚

10/10 有夠讚

Jackie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Michael L

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2021 年 11 月住了 4 晚

10/10 有夠讚

Maria Michelle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are exceedingly friendly and eager to please. We were very well cared for during our stay.
於 2021 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：員工素質
paid upfront and cancelled by hotel at last minute
cancelled with less than 24 hours to check in despite having paid upfront almost 2 months earlier moved to another hotel another party wished to extend their stay They found us a room in another hotel but no choice and no compensation offered Very poor
於 2021 年 10 月住了 4 晚

10/10 有夠讚

Dave

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Faultless - nothing more to say
於 2021 年 10 月住了 2 晚

10/10 有夠讚

Enn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Luxury blast to the past
Didn't expect anything less from an establishment like Lanesbourough. Whilst the interior might not be to everyones taste (think granny's living room in the 60s), however it suits the place and underneath all the flowery tapestry there are all the modern cons. When it comes to service then it is the best, as it should be. However even places like this have not been left untouched by everything that is going on in the world. You don't stay in Lanesbourough when you are in a rush - so sit back, relax and let people do their work.
於 2021 年 9 月住了 1 晚

10/10 有夠讚

Lorenzo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚

10/10 有夠讚

DAVID

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Will go again
The hotel is a five star one, and located next to the hyde park. The service is excellent and the room design is a classic.
於 2019 年 12 月住了 2 晚

10/10 有夠讚

Christopher r

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 有夠讚

Armin

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolutely the best hotel in London.
於 2019 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 2 晚
Andrew Booth 於 2020年4月3日回覆
Dear Guest, Thank you for the 5/5 rating for your recent stay with us. It is delightful to receive such feedback and we look forward to seeing you again in the not too distant future. Kind regards,

10/10 有夠讚

Sin Tung

於 2019 年 9 月住了 1 晚

10/10 有夠讚

Fredrik

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 有夠讚

Armin

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clearly a 10 at all levels. As always ...
於 2019 年 10 月住了 1 晚