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塞拉菲娜肯辛頓花園飯店的評分

4 out of 5
塞拉菲娜肯辛頓花園飯店
Kensington High Street, 9, London, ENG

評論

6.6
10 分，有夠讚；183 則評論中有 21 則" "
8 分，不錯哦；183 則評論中有 75 則" "
6 分，一般般；183 則評論中有 49 則" "
4 分，不太好；183 則評論中有 22 則" "
2 分，很糟糕；183 則評論中有 16 則" "

7.8/10

整潔度

7.2/10

員工素質

6.6/10

住宿環境和硬體

評論

2/10 很糟糕

Ceri

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Don't stay here!
We didn't stay - there was a cockroach crawling across the bed when arrived! Chap on reception was very nice - no more to be said!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hôtel bien place et propre.
Chambre petite et salle de bain minuscule mais propre. Hôtel bien situé à proximité du Royal Albert Hall et des transports en commun. Petit déjeuner gratuit appréciable. J'y retournerais volontiers

6/10 一般般

真實旅客

喜歡：住宿環境和硬體
不喜歡：整潔度
Good location. Shame about the cockcroach!
Good location for shopping. Shame about the cockcroach in the bathroom, and this was after it had been fumigated!

2/10 很糟糕

真實旅客

不喜歡：員工素質和客房舒適度
convenient but not comfortable.
Very difficult to find the hotel entrance, signage is poor. Rooms very small and access on stairs with cases very awkward. Requested gluten free bread at breakfast the night before but the morning staff new nothing about our request. not well managed as it appears to share the management team with a sister hotel that is a mile away.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Nice hotel, comfortable rooms, great shower, good location, but breakfast was slightly disappointing.

6/10 一般般

Jesper

喜歡：整潔度、員工素質和住宿環境和硬體
Rent og udemærket hotel
Værelserne er nye, men meget små. De ligger ud til vejen, så der er lidt støj. Men ikke så man ikke kan sove. Flinke personer på hotellet. Tæt på restauranter og godt parker (Kensington gardens og hyde park) gå afstand til stoppe sted for Tour busser.

10/10 有夠讚

Bob

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean Hotel
We stayed one night. The rooms were clean. The bathrooms were immaculate. The rooms were small but well worth the price.

6/10 一般般

Joanna

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Fantastisk beliggenhed
Fantastisk beliggenhed og god service men meget lille og noget slidt værelse

2/10 很糟糕

Tawfeq，London

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
The hotel is in bad condition, was much better.
The hotel is in bad condition, was much better in 2015.

10/10 有夠讚

Tre，London

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Decent Hotel Close To Attractions
Stayed here after a night at winter wonderland and oxford street, it is close to Hyde Park, Kensington, Buckingham Palace and so forth. The room size is the size of a typical bedroom so don't expect a giant amount of space since this is a hotel that has been converted from a multistory property I believe. Overall is was decent for what we wanted was a one night stay, however if you got luggage and many bags this will likely be to small for you or family's of 2/3 sharing one room.

6/10 一般般

Timothy

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Fairly acceptable hotel
Quite small hotel in a okay location to central London. Room and bed was small and not so comfortable for 2 adults. Nice shower but it randomly went scalding hot for brief moments. Rear facing room view was not attractive. Narrow stairs to the lobby with no elevator so it would be a problem with heavy luggage. Elevator to the rest of the floors is a little scary. It kept stopping while descending one time. Nice breakfast room with view over Kensington high street and the park. Overall I felt we could have had better value for the price - especially considering the time of year.

4/10 不太好

Fozzilman，Gateshead

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
It's tiny!
The rooms are tiny and the beds are only 4.5 foot wide. You wouldn't be able to even store two suitcases without tripping over them. I'm not kidding. There's no kitchen either so breakfast is cereal or toast only. If you need a cheap hotel in that location then it'll do for a night but don't use it as a base for a London city break.

2/10 很糟糕

Henriette

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Overpriced, bad service
Asvertised 2pm check in was late, the room was not ready when I got there at 2.05 pm, so I had to wait at the reception. Grumpy guy checked me in finally after I yet again asked for my room, tired of waiting, after 30 mins. No remote for the tv, had to ask at reception. Didnt get one before I went back for the 3rd time; was allowed to borrow one for the night. Summary: terrible hotel, way overpriced! Dont stay here.

4/10 不太好

Stephen，sheffield

不喜歡：客房舒適度
small room
very small room bed not overly comfortable shower very small no shower cap continental breakfast good standard no whiskey for dry ginger in bar had Gin and tonic reasonable price

2/10 很糟糕

Use a crutch!!，Liverpool

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
35 steep stairs to hell,don't go.
Very cramped,no double glazing so.like being on a motorway,noisy.shower boiling one minute,then freezing .Not. Up to best western standards. Not told disabled unfriendly so did not stay 2 nd night. Asked not too many stairs to room,please. NOT told 35 stairs,No lift into hotel. Furious must be on details ,so had to find another hotel! Waiting for a refund from Experian!!

8/10 不錯哦

Thue

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
God værdi for pengene.
Værelset var ikke ret stort og uden køleskab. Morgenmaden indeholdt kun det basale, men man kunne blive mæt. Perfekt beliggenhed både med hensyn til transport og afstand til centrum. Hyde Park er bogstavelig talt lige på den anden side af gaden.

6/10 一般般

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

2/10 很糟糕

真實旅客

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Location
The only benefit is it is across the street from Hyde Park and a short walk from Kensington Palace which was nice to see. Otherwise, I'd never stay there again. You have to walk up two flights of narrow dirty stairs with your luggage before you get to the reception desk. Then you can take a very slow elevator to your floor.

4/10 不太好

Helge

不喜歡：員工素質和客房舒適度
Dårlig indretning af enkeltværelse
Meget lille værelse. Nødvendigt at kravle henover sengen for at komme til skrivebord og klædeskab. Elevator starter fra 1. sal, så ikke brugervenlig får dårligt gående, eller for folk med tung bagage. Den ene dag var den "nye" flaske med gratis vand åbnet og der var drukket af den!!! Anmodede flere gange om en pose til vasketøj. Den kom aldrig.

6/10 一般般

cris，España

喜歡：整潔度和住宿環境和硬體
Bien situado,limpieza bien
La pega que pondría es que no hay ascensor hasta recepción..y las habitaciones un poco pequeñas,por lo demás la situación es muy buena y esta bastante limpio.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Buena ubicación!
Lo mejor que tiene es la ubicación, muy cerca del Underground, y de Hyde Park. Transitado, seguro, muy bien.

6/10 一般般

Bri，Kensington, London

喜歡：員工素質
pretty good for price
If you are looking for something affordable...this is the spot. Free fast wifi and conveniently near shops and restaurants. Pros: Location Price Free wifi and breakfast Super nice and helpful staff Cons: Breakfast=toast/coffee/tea/condiments No fridge or microwave in room (not in communal area either-have to ask staff to heat or cool something) Go up stairs before seeing lift. *lastly, rooms are nice and comfy but do not get a single room and expect it to be roomie..it is VERY small*

2/10 很糟糕

D，UK

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
Good location bad room bad road noise so no sleep
Handy location, but the minuscule room i had was facing Kensington High street with faulty windows, so probably would have been better with a single bed in it and if the windows were fixed. The noise of the traffic on Kensington High Street was like sleeping on the Motorway all through the night and into the morning hours, so no sleep at all. They had no other room as they were fully booked so I couldn't change rooms, and the receptionist looked at the faulty window but had no options for me. I travel for work 200 days a year this is the worst I have experienced, its a shame I paid in advance as I certainly wouldn't have paid for the room if I hadn't Would not use again

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度

8/10 不錯哦

eric

喜歡：整潔度和客房舒適度

8/10 不錯哦

simone maria，Florianópolis

喜歡：整潔度和員工素質
Ótimo custo beneficio e excelente localização
O que mais gostei neste hotel foi dos funcionários da recepção, da senhora do café da manhã e da moça da limpeza. Me fizeram sentir em casa. A localização também é excelente. Retornaria a este hotel mesmo sendo ele bastante simples.

4/10 不太好

Maria

不喜歡：客房舒適度
Slitet och slarvigt städat
Svårt att hitta hotellet, en dörr inklämt mellan två restauranger. Slitet både i trapp, korridorer och i rummet. Trasiga detaljer i duschen och sopor från förregående gäst. Sängen nedlegad dock rena lakan. Personalen vänlig om än inte något extra. Provade inte frukost buffen så har inga kommentarer på den.

6/10 一般般

Ian，Chelmsford

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Small adequate hotel for a short stay
Small hotel you could walk past and not see it, but it was adequate for an overnight stay. Breakfast was ok but the quiet room we were promised didn't materialise and we had to take one at the front which was noisier.

8/10 不錯哦

tracy，new zealand

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
If you're looking for a place to sleep and store your gear, thus very well located tidy and clean hotel is worth considering. My single room was small but worked really when for me as I was out all day sightseeing.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and facilities. Great staff. Only downside was having to carry luggage up one set of stairs to get to hotel. Also, elevator was very slow.

8/10 不錯哦

Bill，Brighton

喜歡：整潔度、員工素質和住宿環境和硬體
Great location and value but slightly basic
Hotels in London are expensive so in the end everything comes down to price. The hotel is pretty cheap for the area so you can't expect luxury. Once you realise that then I think the hotel is pretty good. The location is super, right on the high street and opposite the corner of Kensington gardens. The entrance is tiny, you'll miss it first time. It's just the width of an ordinary door then you go straight up some narrow stairs, the same sort of width as an ordinary house and then the rest of the hotel is on the floors above. The rooms are an OK size, the bathroom is small, but serviceable and the shower was good and powerful. The windows have secondary glazing which is good at keeping the noise out but makes the room very stuffy. The air-conditioning wasn't really up to a hot day in August so we ended up leaving the windows open which meant it was pretty noisy until about 3am but on a cooler day you would probably be OK. Breakfast is very basic, not much choice and no cooked stuff but you could easily find breakfast nearby if that was important. There is a nespresso machine so at least the coffee was OK. For what we paid I thought it was good value for money for the location, we used to walk through Kensington Gardens and Hyde Park and be on Picadilly with only having walked on streets for a hundred meters or so. If you want more comfort then you probably need to up your budget a bit.

6/10 一般般

真實旅客

A simple and basic place stay
No elevator, old place to stay but with the basic requirements.

6/10 一般般

zippy，new york

喜歡：整潔度和員工素質
Great location with a great staff. Small rooms
I usually stay at this hotel. Quality vs cost is excellent and staff tries really hard

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體
Stayed for 1 night, this is a simple and small accommodation.

8/10 不錯哦

Zippy Z，Miami

喜歡：整潔度和員工素質
Great budget hotel in great location
Usual stay in Lindon - great place if you are not in room mych

6/10 一般般

Elkin

不喜歡：員工素質
The hotel offer a shutle transportation from the airport to the hotel. But, when I called the hotel for the shutle transportation then the operator told me that the hotel doesn't have any service to go to the hotel. So I had to take taxi.

4/10 不太好

vic，Braughing

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointed
Was disappointed at the standard of the room it was shabby, toilet seat broken and cushion for bed stained, it had seen better days. The stairs at the entrance had not been hoovered for weeks and carpet was stained. Have stayed in other best westerns and this was poor.

6/10 一般般

Farrah，Lancashire, UK

Good location
The entrance is almost hidden so quite easy to walk past. I also feel there should be a sign near the entrance pointing the way to the lobby. Apart from that, nice hotel in a great location.

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Enkelt overnatning pga arrangement i Royal Albert
Værelset var meget lille og jeg måtte kante mig forbi sengen for at komme over til skrivebordet. WiFi signalet var perfekt og kunne både arbejde samt streame musik

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy

6/10 一般般

Colin

2/10 很糟糕

Maureen

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Poor condition ,great and kind staff.
A lot of stairs to reception as I have a disability a blg problem. Broken window in bedroom leaky shower . Big noise all night I. Money refunded.

8/10 不錯哦

Laurence，Cambridge

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Small but good!
Hotel is above restaurants, so its just a small door as an entrance. Reception is on first floor and also serves as the breakfast eating area... not that large but it works fine. My room on the second floor was very clean and tidy... air con didn't work at first and the room was very hot, but after a call to reception they did something to the settings and it worked fine. Windows could be opened but it is a noisy road. The room was a good size and the bathroom clean and a good size as well. It was great for a base for the night and a 5-10 min walk to the Royal Albert Hall, which is what I used it for. Breakfast was cereal and toast and was included with the room price. Would I stay there again... YES! The stair carpets are worn and need changing, the lift is dated, but the room and accommodation was clean and comfortable.

8/10 不錯哦

真實旅客

喜歡：整潔度和住宿環境和硬體
Greit hotell
Hotellet er et lite koselig hotell nært tuben. Rommene er små men rene og fint innredet. Frokosten kunne godt inneholdt flere valgmuligheter. Heisen er kjempetreg

6/10 一般般

steven

4/10 不太好

Northern Traveler，Macclesfield

喜歡：客房舒適度
不喜歡：住宿環境和硬體
not the easiest to find
The room was clean and comfortable, bit the shower was broken, the toilet needed a clean and it took ages to find the hotel as it's just a single width doorway with a set of carpeted stairs. Don't think I'll be back. Not what I expected from a Best Western.

4/10 不太好

真實旅客

不喜歡：員工素質和客房舒適度
Ingen hiss till receptionen, litet rum, sängen var så liten att man var tvungen att sova på sidan för att få plats två personer och den var så kort att fötterna hängde utanför, väldigt dåligt upplägg för frukosten som serverades i receptionen. Däremot var rummet väldigt rent och läget var riktigt bra, då man hade nära till allt

4/10 不太好

Margaret，Göteborg

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Central, men obekväm.
Hade "uppgraderats" till dubbelrum på bullriga sidan av hotellet. I badrummet fanns en använd tampong på golvet och duschslangen var på golvet och ymnigt rinnande. Bytte till enkelrum på tysta sidan. Litet, obekvämt, konstiga typer av belysning (typ "cool" kanske?). Gardinen sönder. Men sängen bekväm och säng linne rent. Dock aldrig mer.

10/10 有夠讚

Henry，Herning

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Vi nød det meget. Eneste minus var at afløbet i håndvasken var tilstoppet og det krævede at vi bad om at få det repareret to dage i træk før det blev lavet. Et par andre småting var i uorden på værelset. Madrasserne var eminente og værelset var rent og stille. Personalet var venligt

8/10 不錯哦

Håkan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Frukosten var inte riktigt 2016 - engångsförpackningar till osten, kaffet, flingor, yoghurt... Sölig hiss eller 84 trappsteg. Toppenläge och härligt rum.