豪華三人房 | 埃及棉床單、高級寢具、舒適加層、客房內保險箱

托比之家飯店的評分

3 out of 5
托比之家飯店
61-65 Swinton Street, Kings Cross, London, England

評論

7.8

不錯哦

10 分,有夠讚;1000 則評論中有 288 則" "
8 分,不錯哦;1000 則評論中有 452 則" "
6 分,一般般;1000 則評論中有 159 則" "
4 分,不太好;1000 則評論中有 68 則" "
2 分,很糟糕;1000 則評論中有 33 則" "

8.4/10

整潔度

8.4/10

員工素質

7.4/10

設施服務

7.8/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

KAM

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walking for around 8 mins to St Pancras station. The room and bed are clean. Staff are nice. If you don't mind the construction next to the hotel. It would be a good choice to stay.
於 2023 年 8 月住了 4 晚
The Management 於 2023年9月2日回覆
Walking for around 8 mins to St Pancras station. The room and bed are clean. Staff are nice. If you don't mind the construction next to the hotel. It would be a good choice to stay.

8/10 不錯哦

Wai Man Carol

於 2021 年 12 月住了 1 晚

6/10 一般般

真實旅客

團體旅遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The receptionists are very nice but the smell of weeds is strong in the room and the neighbours is really noisy when they open their door
於 2021 年 5 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
洒店都算近火車站,早上有一個簡單的早餐, 房間都可以 ,不過房間的空間太窄了, 廁所還欠缺一些掛鉤可以掛衣服。
於 2020 年 1 月住了 2 晚

8/10 不錯哦

Yenlan

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
房间的空间有点小,浴室没有暖气,洗澡感觉有点冷 早餐简单也还OK
於 2020 年 2 月住了 1 晚

8/10 不錯哦

Man Yan

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 5 晚

8/10 不錯哦

CHIEH-JU

於 2019 年 11 月住了 3 晚

6/10 一般般

真實旅客

於 2019 年 9 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
交通便利,步行數分鐘到附近轉大型車站,環境清靜,附近有食店,對背包客是個幾好的選擇,但有大型的行李就有行李上落的問題,因為樓行的不便!床單清潔!
於 2019 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best I've stayed at in London
A real gem! Not only was the room wonderfully spacious(I know it's unlikely but our triple room was more than adequate), but the staff(each of them) went extra mile to ensure our comfort and convenience. Will definitely stay again.
於 2019 年 7 月住了 8 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 7 晚

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
於 2019 年 7 月住了 1 晚

8/10 不錯哦

Suhua

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 7 晚
FRONT DESK 於 2019年6月24日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Proximity to King’s Cross St Prancas Room bit small
於 2019 年 4 月住了 5 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚
viral 於 2019年4月7日回覆
Dear Sir/Madam, Thank you so much for taking the time to share your review after your last stay at our Hotel. Your comments have definitely made the whole teams’ day as it is comments like this that they work towards every day to achieve. We are extremely happy to hear that we have made your stay a memorable experience and the location was as convenient as per your needs. Thank you so much for your honest appraisal about the facilities and service we offer. A big thank you for rating our service 8 out of 10*!! We are already looking forward to welcoming you back to The House of Toby Hotel in your near future visit!!! Warm Regards Viral Patel General Manager

4/10 不太好

PF,Bournemouth

不喜歡:整潔度、住宿環境和硬體和客房舒適度
房間細小到不能再小。。。没有升降機, 力量不夠的旅客要留意。 牀褥的中間位置下陷, 極度不舒適, 睡ㄧ晚後腰骨痛。 床單、被單也不算乾淨, 有污漬及头髮。唯ㄧ可取的是花洒浴的水温很温暖 & 水力很猛。(絶不会再入住)
於 2019 年 1 月住了 8 晚

10/10 有夠讚

Pei-Chien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Modern, clean and cozy
Around 5-10 minutes walk from kings cross station, this hotel has good transportation link. The room is small but has almost everything you need (except for a fridge). I like the updated bathroom which is very clean and easy to use. The bed is comfy, heating comes from the air conditioner on the wall, which will warm up the room very quickly. The stuff are helpful too. Overall, very satisfied.
於 2019 年 1 月住了 2 晚
viral 於 2019年1月15日回覆
Dear Pei-chien Thank you for choosing to stay with us and sharing your honest experience at The House of Toby London. I am extremely delighted to hear that we met your expectations especially with shower Facilities and friendly service our team provided. It is comments like this that make a huge difference to them as they strive for this every day.I am very pleased to hear that we offer all three main facilities you were looking for. We do take pride when it comes to the location in London where we are situated. Thank you again for your honest review and it will be our pleasure to welcome you back on your next visit in city. Kind regards Viral Manager

8/10 不錯哦

A

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體不錯,房間整潔,職員有禮態度良好 鄰近車站,交通方便,唯一缺點欠缺升降機 如能提供酒店拖鞋更佳。
於 2018 年 11 月住了 6 晚
viral 於 2018年12月12日回覆
Dear Guest Thank you for choosing to stay with us and sharing your honest experience at The House of Toby London. I am extremely delighted to hear that we met your expectations especially with shower Facilities and friendly service our team provided. We will put forward your suggestion regarding slipper to management. It will be our pleasure to welcome you back on your next visit in city. Thank you.!! Kind regards Viral Manager

4/10 不太好

M

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Too small,too too small .Too small,too too small..
於 2018 年 11 月住了 2 晚

8/10 不錯哦

SHAO-WEI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡:員工素質和客房舒適度
The worst hotel ever seen
The nearby transportation is very convenient. The hotel is situated next to Kings Cross Station. When I was staying in the hotel, it was under maintenance. Without informing me such circumstances, I suffered from allergy caused by the smell of wet paint in the hotel. I will never stay in the hotel again.
於 2018 年 11 月住了 2 晚

2/10 很糟糕

真實旅客

喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
The worst hotel ever seen
The room is very small. When I was staying in the hotel, it is under decoration without informing me. The smell of paint was everywhere. I will not stay in this hotel again.
於 2018 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Small but stylish and clean room. Good location. Friendly staff. Grab-and-go breakfast is better than expected. A bit noisy in the early morning as there is construction work nearby.
於 2018 年 10 月住了 3 晚
Viral 於 2018年10月26日回覆
Dear Guest Thank you for choosing to stay with us and sharing your experience at The House of Toby London. I am extremely delighted to hear that we met your expectations especially with location,comfort and friendly service. We are planning to change breakfast soon. It is comments like this that make a huge difference to them as they strive for this every day. I would also take and opportunity to thank you for recommending our hotel to everyone here on Hotels.com with 4* rating. Thank you again and it will be our pleasure to welcome you back on your next visit in city. Thank you.!! Kind regards Viral Manager

2/10 很糟糕

marcus,hk

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Never come again
I had a very bad experience in the Toby house! First of all, the fire alarm suddenly rang at 2am!! We were shocked when it rang, then we went out to the corridor there was nothing happened. We tried to called the reception but just couldn't make it. There is no staff to explain to us what had happened! Secondly, the house is very insured. We lived on the underground floor, there is a back door which is unlocked. There is a construction site next to Toby's house. So anybody can go into the house! It is really horrible! Thirdly, the room is super small, it was hardly open two luggages. Last but not least, the staff is unfriendly, there is no elevator and our room is on the UG floor. The stair is very narrow that we found it difficult to go down with luggages. But the staff did not try to help us. And then the next morning when we checked out, it supposed to provide us with breakfast. Yet, the staff didn't do so! I felt very amgry and disappointed about this Toby's house. I will never book it again and will let my friends know how horrible it is! If I could rate 0, I would definitely rate 0.
於 2018 年 8 月住了 1 晚
Viral Manager 於 2018年8月28日回覆
Dear Guest, Thank you for choosing to stay with us and sharing your experience at The House of Toby London. My humble apologies for inconvenience. it will be our pleasure to welcome you back at The house Of Toby on your next visit in city. Kind regards

10/10 有夠讚

Zonghua

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 1 晚
Viral Manager 於 2018年8月7日回覆
Dear Zonghua, Thank you for sharing your experience after having your recent comfortable stay at The House of Toby London. I am glad to hear that we have left positive image with our service. Thank you again rating us 5 here on Hotels.com and it will be our pleasure to welcome you back at The House Of Toby on your next visit in city. Kind regards

8/10 不錯哦

Yuhsin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
小而巧,應有盡有,有國際插座,難得的也還有冷氣,交通方便
於 2018 年 7 月住了 3 晚
Viral Manager 於 2018年8月6日回覆
Dear Yuhsin, Thank you for sharing your experience after having your recent comfortable stay at The House of Toby London. I am glad to hear that we have left positive image with our service. I am extremely delighted to hear that we met your expectations especially with regards location and Facilities. It is comments like this that make a huge difference to them as they strive for this every day. My humble apologies when it comes to Room Sizes as there is very little we can do in such area like King's Cross Area, however we have done our best to offer all the facilities in the room with a practical solution.I would also take and opportunity to thank you for recommending our hotel to everyone here on Hotels.com with 4 rating. Thank you again and it will be our pleasure to welcome you back at The House Of Toby on your next visit in city. Kind regards

8/10 不錯哦

Hung-Pin

喜歡:整潔度、員工素質和客房舒適度
於 2018 年 6 月住了 2 晚
viral 於 2018年7月3日回覆
Dear Hung-pin Many thanks for your review of your recent stay at the House of Toby. It will be our pleasure to welcome you back on your next visit in city. Thank you.!! Kind regards Viral

8/10 不錯哦

Ka Shing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 8 晚
viral 於 2018年6月23日回覆
Dear Shing Thank you for choosing to stay with us and sharing your experience at The House of Toby London. Thank you again for rating us 4* here on Hotels.com and it will be our pleasure tow welcome you back at The House OF Toby on your next visit in city. Kind regards Viral Manager

8/10 不錯哦

真實旅客

喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
viral 於 2018年5月11日回覆
Dear Guest Thank you for choosing to stay with us and sharing your experience at The House of Toby London. I am extremely delighted to hear that we met your expectations. Thank you again for rating us 4* here on Hotels.com and it will be our pleasure to welcome you back at The House of Toby on your next visit in city. Kind regards Viral Manager

10/10 有夠讚

CHENGKE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很不错
非常方便,离国王十字火车站非常近,走路就能到大英博物馆,很适合个人旅行,但是酒店香氛稍稍有点重。
Viral 於 2018年5月11日回覆
Dear Chen Thank you for sharing your feedback and for your recent stay at The House of Toby London. Our aim is to provide our guest with memorable experiences and I am glad to hear you enjoyed your stay with us. I am very glad to hear that the location was perfect for you. Thank you for commending our facilities, it is always great to receive positive comments about Hotel and our team and I will certainly share them on to our team who has worked hard to Make it happen. We will put forward your suggestion regarding fragrance to management and try to change it to light one. Thank you again for rating us 5* here on Hotels.com and it will be our pleasure to welcome you back at The House of Toby on your next visit in city. Kind regards Viral Manager

8/10 不錯哦

Mandy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHECK IN 快! 房間偏細, 但非常整潔, 床亦很舒適! 但沒有升降機及樓梯很窄, 搬行李有點困難! 酒店非常近Kings Cross Underground & tube station, 附近有多間便利店& CAFE~十分方便!
於 2018 年 2 月住了 3 晚
viral 於 2018年4月4日回覆
Dear Guest Thank you for sharing your feedback and for your recent stay at The House of Toby London. Our aim is to provide our guest with memorable experiences and I am very glad to hear that we have succeeded in our efforts. I m glad to hear you have had a comfortable stay with us. My humble apologies when it comes to Room Sizes as there is very little we can do in such area like King's Cross Area,however we have done our best to offer all the facilities in the room with a practical solution. Thank you again for rating us 4* here on Hotels.com and it will be our pleasure to welcome you back. Kind regards Viral Manager

10/10 有夠讚

HANYU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good one to stay
No lift. Check-out time is 10:30am, too early. Room is good, design is modern.
於 2018 年 1 月住了 2 晚
viral 於 2018年2月14日回覆
Dear Hanyu Thank you for choosing to stay with us and sharing your experience at The House of Toby London. I am extremely delighted to hear that we met your expectations especially with regards to the design. It will be our pleasure to welcome you back at The House Of Toby on your next visit in city. Kind regards Viral Manager

8/10 不錯哦

Sze A Anthea

喜歡:整潔度、員工素質和客房舒適度
整體感覺良好
房間設計時尚簡約 甚有風格 雖然空間細小 但設備齊全 床鋪尤其舒適 而且聽不到外面車聲 一夜好眠 整體來說 感覺乾淨 另外每日有早餐供應 也挺豐富 十分值得加許的是 職員服務態度良好 感覺窩心! 酒店地理位置也優越 離國王十字站只有五分鐘路程 到各景點也得方便 唯房內暖氣有雜音 平日隔壁亦進行維修工程 所以有噪音 影響睡覺 總體來說 感覺良好 再到倫敦旅遊 也會再預訂此酒店
於 2018 年 1 月住了 1 晚
viral 於 2018年2月2日回覆
Dear Sze Thank you for sharing your feedback and for your recent stay at The House of Toby London. Our aim is to provide our guest with memorable experiences and I am very glad to hear that we have succeeded in our efforts. We are sorry to hear about noise. Thank you again for rating us 4* here on Hotels.com. Kind regards Viral Manager

4/10 不太好

真實旅客

不喜歡:住宿環境和硬體
The room was in basement so the wifi was not function. The breakfast was only taken out to own room to eat as there is no dining room. The room is very very small and no 2 single bed although we request 2 single bed in the booking. It is very poor service. Why the rating was 4.1 in the past? It is unreasonable and I will not stay again in this hotel.
於 2017 年 12 月住了 4 晚
viral 於 2018年1月6日回覆
Dear Guest Thank you for taking the time to complete your review after you recent stay at The House of Toby London. The feedback of our guests is important to us and I was genuinely sorry that we did not meet your expectations. I am very sorry to hear that the room was not big enough as expected and was on a lower ground floor. All our lower ground rooms have got proper windows for air circulation and day light and also good Wi-Fi Signal as well. I would also like to add that the hotel is newly done and we have had no issues or complaints with any of our rooms. We will try and improve on customer service for better experience in future. I would also like to add that for the time being whilst we do not have breakfast room we offer complimentary Grab and GO Breakfast which is clearly mentioned whilst making reservation at The House of Toby London. We apologies once again for dissatisfaction and Disappointment you have had during your visit at The House of Toby. I do hope that we would have the opportunity to welcome you back to our hotel in the future so that we have the opportunity to show you the standards that we strive to achieve. We will assure you provided special request made in advance that we can allocate you on upper floor with a better view rooms. Wishing you a wonderful weekend ahead !! Kind regards Viral Manager

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A bit run down and condition not too good.
The condition of the room is much worse than advertised. They did not take good care of it. The room is very very small, the sort of size you rarely see in cities other than Tokyo and Hong Kong. There is no elevator and it is quite a job to move your luggage up 3 floors if you live at the top. The location is great, which is the only positive point
於 2017 年 10 月住了 3 晚
Dear Guest Thank you for taking the time to complete your review after you recent stay at The House of Toby London. The feedback of our guests is important to us and I was genuinely sorry that we did not meet your expectations. I am very sorry to hear that the room was not big enough as expected. All our rooms have got proper windows for air circulation and day light. I would also like to add that the hotel is newly done and we have had no issues or complaints with any of our rooms. We will try and improve on customer service for better experience in future.We apologies once again for dissatisfaction and Disappointment you have had during your visit at The House of Toby. I do hope that we would have the opportunity to welcome you back to our hotel in the future so that we have the opportunity to show you the standards that we strive to achieve. Kind regards Viral Manager

4/10 不太好

真實旅客

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
The bedsheet was not clean and I has to cover some part of the bedsheet with towel in order to get sleep...Definitely need to improve.
於 2017 年 10 月住了 3 晚
viral 於 2017年11月24日回覆
Dear Guest Thank you for taking the time to complete your review after you recent stay at The House of Toby London. The feedback of our guests is important to us and I was genuinely sorry that we did not meet your expectations. I am very sorry to hear that the Bed Sheet was not cleaned. We always get fresh Linen delivery from reputed laundry brand and we do apologize for Inconvenience. We do have 24 hour reception desk and if you could just make a call to reception then we were more than happy to change sheet at same moment. Thank you again for sharing your feedback and we will definitely improve service. Kind regards Viral Manager

8/10 不錯哦

Kevin,Taipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Near Kings Cross, very convenient place
Just spent 9 nights staying at this hotel, from a traveler point of view, living near the King's cross ubderground, it is very convenient to go any where. Just the living space is too small for 2 people if you are couple, and the grab-an-go breakfast is pretty unsatisfied, otherwise all good. Still recommend to stay with :)
於 2017 年 9 月住了 9 晚
viral 於 2017年11月16日回覆
Dear kevin Thank you for sharing your experience after having your recent comfortable stay at The House of Toby London. I am glad to hear that we have left positive image with our service. I am extremely delighted to hear that we met your expectations especially with regards location and the service our team provided. It is comments like this that make a huge difference to them as they strive for this every day. My humble apologies when it comes to Room Sizes as there is very little we can do in such area like King's Cross Area,however we have done our best to offer all the facilities in the room with a practical solution. Thank you again for rating us 4* here on Hotels.com and it will be our pleasure to welcome you back at The House of Toby on your next visit in city. Kind regards Viral Manager

4/10 不太好

Tunglung

喜歡:整潔度和員工素質
不喜歡:客房舒適度
房間太小早餐很陽春
於 2017 年 9 月住了 3 晚
Dear Tunglung Thank you for taking the time to complete your review after you recent stay at The House of Toby London. The feedback of our guests is important to us and I was genuinely sorry that we did not meet your expectations. My humble apologies when it comes to Room Sizes as there is very little we can do in such area like King's Cross Area,however we have done our best to offer all the facilities in the room with a practical solution. I do hope that we would have the opportunity to welcome you back to our hotel in the future so that we have the opportunity to show you the standards that we strive to achieve. Kind regards Viral Manager

6/10 一般般

Wai Ling

喜歡:整潔度
位置方便
位置方便,距離King's cross車站十分鐘路程。房間整潔,睡床舒適。 酒店沒有電梯,把大行李搬上三樓,十分辛苦。房間勉強能打開兩個行李箱,洗手間極細小。
於 2017 年 7 月住了 4 晚

8/10 不錯哦

wenyuan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
乾淨,親切,房間小的飯店,
房間乾淨,人員服務親切,離國王車站走路10分鐘內, 位置不錯的小飯店,行李要自己扛上二樓,早餐是餅乾水果餐袋,晚上找飯店要仔細看,很容易走過頭,附近餐點不多,建議吃飽飯再回飯店
於 2017 年 8 月住了 3 晚

8/10 不錯哦

nadia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
用心的酒店
新裝修好靚的裝修用料,好用心的佈置,務求另顧客舒適,有足夠的水杯及茶杯,攪拌捧,匙,用環保裝淋浴用品,床睡得好舒服。 酒店的餐廳装修;只有一房-份早餐自己到樓下取,有蘋果, 柑不錯,菓汁及蛋糕,餅乾不太好味,有薄荷糖。 附近對面只有-閒士多,無其他店鋪。 國王+字站4分鐘直行到。 大堂+分擠迫,細小。 如有家庭房更好。我住的-閒算太,另一間則细小;两個喼也開不到。也安排了相連房我們,好细心的。 需然他們萬房咭,但他們也在咭止寫上房號。 房間有電話,少有的。
於 2017 年 6 月住了 1 晚
Dear Nadia Thank you for recent stay and sharing your feedback here on Hotels.com for The House of Toby London. Our aim is to provide our guest with memorable experiences and I am pleased to hear you enjoyed your stay with us. Thank you for commending our facilities , it is always great to receive positive comments about Hotel and facilities we offer. Thank you very much for your suggestion on breakfast we will look into it. It will be our pleasure to welcome you back to The House Of Toby on your next visit in London. Kind regards Viral Manager

8/10 不錯哦

Kenneth

喜歡:整潔度、員工素質和設施服務
The hotel room was small but I knew this before going and I only needed it as a base. It was clean and the bed was comfy. The only issue was the sockets were very loose and I struggled to charge my phone which wasn’t ideal but that is an easy fix for the hotel. Would stay again
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Alistair

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
sp 於 2024年4月8日回覆
Dear GuestThank you so much for your valuable feedback.RegardsFront Desk Team

4/10 不太好

Georgia

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Tiny room, bathroom door didn’t close properly. Right next to a building site.
於 2024 年 3 月住了 1 晚
The Management 於 2024年4月3日回覆
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the size of the room and the issue with the bathroom door. We regret the disturbance from the nearby construction site. Your comments will be taken into consideration for improvements.Best regards,The Management

6/10 一般般

Peter

於 2024 年 3 月住了 1 晚

8/10 不錯哦

michel

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
good for a one night stay our room was clean nice and clean bathroom no elevator front desk people very nice
於 2024 年 3 月住了 1 晚
The Management 於 2024年4月3日回覆
Dear Guest,Thank you for your review. We're pleased to hear that you found your room clean and the bathroom satisfactory. Our team appreciates your kind words. We hope you had a comfortable stay overall and look forward to welcoming you back.Best regards,The Management

10/10 有夠讚

yeonghwan

於 2024 年 3 月住了 1 晚

6/10 一般般

Sandrine

喜歡:整潔度和員工素質
Chambre petite mais bien agencée donc ce n'est pas problèmatique lorsque l'on y vient pour dormir et se laver. Les plus : proche de St Pancras, accueil parfait Les moins : règlage de la température de la douche (brûlant ou très très chaud), vétusté et une odeur désagréable dans la chambre. Un peu cher pour une chambre single.
The Management 於 2024年4月3日回覆
Dear Guest,Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience caused. Rest assured, we'll address the issues mentioned to enhance our guests' experience.Best regards,The Management

10/10 有夠讚

Robert,BAINBRIDGE ISLAND

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
sp 於 2024年4月8日回覆
Dear GuestThank you so much for your valuable feedback.RegardsFront Desk Team

8/10 不錯哦

Matilde

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
sp 於 2024年4月8日回覆
Dear GuestThank you so much for your valuable feedback.RegardsFront Desk Team