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公爵首選酒店的評分

4 out of 5
公爵首選酒店
The Green, 6 Manor Road, Wallington, England

評論

9.2

太棒了

10 分，有夠讚；306 則評論中有 200 則" "
8 分，不錯哦；306 則評論中有 85 則" "
6 分，一般般；306 則評論中有 17 則" "
4 分，不太好；306 則評論中有 3 則" "
2 分，很糟糕；306 則評論中有 1 則" "

9.4/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Chiu Lam

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Jamie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely
於 2024 年 5 月住了 1 晚

6/10 一般般

Charles

喜歡：整潔度和員工素質
Awful television
於 2024 年 4 月住了 1 晚
Natalie Young 於 2024年4月23日回覆
Hi Charles, we're so sorry the TV was not up to standard, we are working to try and resolve these issues. We hope this doesn't deter you from visiting us again.

10/10 有夠讚

Keith

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
On a whole our room was clean, fresh and very comfortable for our needs. However the wet /bathroom basin was too small and the shower needs a door or curtain as all the floor gets soaking wet. All the staff were excellent, friendly, helpful and very accommodating. Would recommend staying here as convenient in all areas.
於 2024 年 4 月住了 2 晚
Natalie Young 於 2024年4月21日回覆
Keith, thank you so much for the 5 star review and your kind comments about or team, rooms and location. We appreciate your feedback, we will take this on board and look for ways to improve. We hope to welcome you back next time you visit Wallington!

8/10 不錯哦

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Really appreciated the early check in after our 11 hour night flight. The receptionist who welcomed us was really friendly. Thank you so much!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Leigh

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay, highly recommended
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Claire

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Samantha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous pub with exceptional standard of room. Would definitely go back.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Strong，Blaine

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really nice place with good bar and restaurant. The turkey Scotch egg was very good. Room is clean and roomy. I enjoyed my stay.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Terry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
Had an absolute fantastic night. had food in the pub also very nice would highly recommend this place.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Layla

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Caroline

於 2023 年 11 月住了 3 晚

10/10 有夠讚

david

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place to stay. Our second visit was as good as the first.
於 2023 年 11 月住了 3 晚
Natalie Young 於 2023年11月27日回覆
Thank You David for your five stars!! See you soon The Dukes Team

10/10 有夠讚

Rachael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended for a cosy, clean and special stay.
I'm so used to staying in corporate chain hotels, but my usual was fully booked so I went with The Dukes Head Hotel and was so pleasantly surprised that I am even leaving a review which is something I never do. The staff are sweet, the cleanliness of the room is spot on, and the breakfasts are just incredible! Little homely touches like a fancier coffee machine in your room (compared with a nespresso or even a kettle), the fact they have oat milk in sachets with great taste award tea bags, and the nice cosmetics too make it a really cosy and pleasant experience. Oh and also they have a large glass bottle of water in the room with cups - such a simple addition but I know I've woken up in the night so many times at other hotels gasping so this was just the cherry on the cake for me - loved it and will be coming back again.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Diane

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
I booked this for my parents. I live nearby. They said staff were helpful and their room was comfortable. I came over for breakfast which was really nice. They will likely stay again.
於 2023 年 9 月住了 4 晚
Natalie Young 於 2023年11月14日回覆
Diane, we are so pleased you and your parents enjoyed your visit to Duke's Head Hotel, we hope to welcome you back soon!

8/10 不錯哦

Anders

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Matt

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Natalie Young 於 2023年12月8日回覆
Thankyou for leaving us 5 stars!

8/10 不錯哦

Julie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Dukes 於 2023年9月12日回覆
Dear guest,We appreciate your feedback, thank you for taking the time to give us a review.We look forward to welcoming you back soon.Dukes Head Hotel Team

10/10 有夠讚

Tracy

於 2023 年 8 月住了 1 晚
T 於 2023年8月18日回覆
Thank you so much for your great feedback – we are all delighted that enjoyed your visit so much. We look forward to welcoming you back soon.

6/10 一般般

Chris

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The music is too loud and too early in some rooms.
The Hotel, Food and service were very good. However the management must be aware of the volume of their music in some of their accommodation rooms. To be woken at 06.15am by music was not ideal. The music also plays later into the evening. Room 292 and 201 were both affected.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

c

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely Hotel with friendly and helpful staff. Very comfy and well appointed room. we will be back!
於 2023 年 7 月住了 1 晚
T 於 2023年8月10日回覆
Thank you so much for your great feedback – we are all delighted that enjoyed your visit so much. We look forward to welcoming you back soon.Dukes Head Team

10/10 有夠讚

Jennifer

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent stay and a beautiful hotel. Staff were friendly and welcoming. The pub attached has great food and service.
於 2023 年 7 月住了 2 晚
T 於 2023年8月10日回覆
Thank you so much for your great feedback – we are all delighted that enjoyed your visit so much. We look forward to welcoming you back soon.Dukes Head Team

4/10 不太好

Ja

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Ian

喜歡：整潔度
於 2023 年 7 月住了 1 晚
T 於 2023年8月10日回覆
Thank you so much for your great feedback – we are all delighted that enjoyed your visit so much. We look forward to welcoming you back soon.Dukes Head Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable stay would highly recommend
於 2023 年 7 月住了 1 晚
T 於 2023年8月10日回覆
We appreciate your feedback, thank you for taking the time to give us a review.We look forward to welcoming you back soon.Dukes Head Hotel Team

10/10 有夠讚

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
T 於 2023年8月10日回覆
Thank you so much for your great feedback – we are all delighted that enjoyed your visit so much. We look forward to welcoming you back soon.Dukes Head Team

10/10 有夠讚

Martin

喜歡：整潔度、員工素質和住宿環境和硬體
Really enjoyed our stay in a very quiet room. The bed was comfortable and the shower was lovely and hot in the morning. Just minor points off include the 'complimentary' snacks in the room which are very expensive according to the price list and the bar with only one server whilst it was so busy and the other staff were doing cocktails for the restaurant. The girl who served us must have been new as she messed up the order and having waited so long to get served, my wife and I couldn't be bothered to explain her mistake. Nonetheless, we will definitely be coming back as overall it was a very good experience.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Linda

於 2023 年 6 月住了 1 晚
T 於 2023年8月10日回覆
Thank you so much for your great feedback – we are all delighted that enjoyed your visit so much. We look forward to welcoming you back soon.Dukes Head Team

10/10 有夠讚

Scott

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Janelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 有夠讚

ian

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
4 night business stay
Dukes head hotel was clean and comfortable. Room had everything you would need. Bar and restaurant were good. Staff very professional. 4 night stay was on the expensive side but you get what you pay for. Breakfast was particularly good plenty of choice.
於 2023 年 5 月住了 4 晚

10/10 有夠讚

Shaun

於 2023 年 5 月住了 1 晚

10/10 有夠讚

EARL

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I have stayed at many places and this is the Best Ever. Great staff, Great Breakfast, Great Rooms, Great Shower, Great parking, Bus stop right out the door. And the BEST PRICE EVER. Just stop by and look. I will be Back.
於 2023 年 5 月住了 2 晚

8/10 不錯哦

Christopher

商務旅客
喜歡：整潔度和客房舒適度
於 2023 年 5 月住了 1 晚
. 於 2023年5月9日回覆
Dear Christopher,We appreciate your feedback, thank you for taking the time to give us a review.We look forward to welcoming you back soon.Dukes Head Team

10/10 有夠讚

Mike

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Dukes Head Team 於 2023年5月2日回覆
Thank you so much for your great feedback – we are all delighted that enjoyed your visit so much. We look forward to welcoming you back soon.

10/10 有夠讚

Carl

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Stephen
Firstly the hotel is excellent no issues whatsoever,the only issue I had was food one night , I tried to order trout ,this was off the menu , no problem ,I then tried to order chicken which was off the menu , again no problem . Finally decided on rump steak which is shown in menu in the room , this was ordered and paid for , steak was fine although small after cooking . Looked at the bill next morning and it’s £32 for the steak . On questioning this was told it’s not a rump steak but a sirloin . The rump was/ is £22 . If I had been told it was a sirloin and it’s going to cost £10 more I wouldn’t have had it as it wouldn’t have been worth the cost . I did explain to a member of staff it’s not my money I am spending ,but was told rump not on menu only sirloin so it’s correct . On check out I explained to the pleasant lady on reception again , she understood and sympathised,but could not do anything as restaurant and hotel are separate .
於 2023 年 4 月住了 4 晚

10/10 有夠讚

david

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quick check in/out. Friendly staff. Comfortable and clean room. Very good breakfast. Would stay here again!
於 2023 年 4 月住了 1 晚
Natalie Young 於 2023年5月25日回覆
Thank you for taking the time to leave us such a positive review! We hope to see you again soon!

8/10 不錯哦

Todd

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Natalie Young 於 2023年5月25日回覆
Thank you for leaving us 4 stars!

10/10 有夠讚

Glen

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It's a Must!
Love this place, always stay here when in the area with work. Great food and atmosphere. Staff are great and the rooms always perfectly clean.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Duncan

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nice spot. Good food.
於 2023 年 2 月住了 3 晚
Natalie Young 於 2023年5月25日回覆
Thank you for leaving us 5 stars!

10/10 有夠讚

Jean

喜歡：員工素質、設施服務和住宿環境和硬體
Friendly staff and parking facilities. Great place to stay - would visit again. Thanks
於 2023 年 3 月住了 1 晚
Natalie Young 於 2023年5月25日回覆
Thank you so much for your fab review! we are so pleased you enjoyed your stay!

10/10 有夠讚

Gillian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Natalie Young 於 2023年5月25日回覆
Thank you for rating us 5 stars!

10/10 有夠讚

Glen

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Just Book it!
My second visit to this Hotel, highly recommended from work colleagues, and it didn't take long to figure out why. Beautiful place, great food and drinks. Staff were so friendly.
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Glen

於 2023 年 2 月住了 1 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We had a lovely telaxing stay at the Dukes Head. Lovely rooms, comfy bed and amazing shower. All the staff were really friendly
於 2023 年 1 月住了 3 晚

6/10 一般般

Shirley

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Okay
於 2023 年 1 月住了 1 晚
Natalie Young 於 2023年5月25日回覆
Hi Shirley, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

10/10 有夠讚

Gary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A relaxing overnight
Great friendly staff
於 2023 年 1 月住了 1 晚

10/10 有夠讚

ian

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Niall

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 2 晚

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for three nights. This is one of the best hotels we have ever stayed in. It is clean and the food (breakfast/dinner) is excellent. The best part of this hotel however, is the staff. So friendly, professional and helpful. None better. We highly recommend this hotel and we would not hesitate to stay there again!
於 2022 年 10 月住了 3 晚