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新月海德公園飯店的評分

3 out of 5
新月海德公園飯店
28 Gloucester Terrace, London, England

評論

8.6

有夠讚

10 分，有夠讚；158 則評論中有 83 則" "
8 分，不錯哦；158 則評論中有 51 則" "
6 分，一般般；158 則評論中有 14 則" "
4 分，不太好；158 則評論中有 3 則" "
2 分，很糟糕；158 則評論中有 7 則" "

9.4/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.8/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

LOK MAN

喜歡：住宿環境和硬體和客房舒適度
不喜歡：整潔度
於 2020 年 2 月住了 7 晚

10/10 有夠讚

Tadashi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just a short walk from Paddington Sta and Kensington Park. It was perfect in every way!
於 2024 年 1 月住了 1 晚
Fab 於 2024年2月8日回覆
Dear GuestThank you for the pleasant review of our property. We wish to welcome you to our hotel again in the future.Kind RegardsThe CHP Team

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic hotel with really friendly and helpful staff. Room was lovely and a really good size. Bit noisy due to traffic but ear plugs worked well. Would def stay again
於 2023 年 12 月住了 2 晚
Fab 於 2024年2月8日回覆
Dear GuestThank you for the pleasant review of our property. We wish to welcome you to our hotel again in the future.Kind Regards

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonder gem of a hotel!
Our stay at this boutique hotel was fantastic! The room, while small, is equipped with everything you need. The shower was perfect after a long day of travel. The Molton Brown amenities were an added bonus. And the location cannot be beat. We can recommend the restaurant down the block - The Taste of India, as well as the pub across from Hyde Park, The Swan, as well as the Cleveland Arms. We would absolutely stay here again!
A few people mentioned the stairs. There are a lot of them, so if you cannot do stairs, definitely mention that in your booking!
於 2023 年 12 月住了 1 晚
Fab| Reception 於 2024年2月8日回覆
Dear GuestThank you for the pleasant review of our property. We wish to welcome you to our hotel again in the future.Kind Regards

8/10 不錯哦

Hannah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hyde Park Cresent Hotel
Lovely hotel, the staff are very friendly and welcoming. The hotel itself was stunning, the stairway and rooms are really nice. The complimentary things in the room was a lovely extra. The only thing I would say is the windows seem to be single glazed and there doesn’t seem to be any sound proofing so you can hear other rooms / lots of noises outside, I would recommend the hotel and would stay here again despite that.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Maryann

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and helpful staff. Comfortable bed. Clean room. Very, very small bathroom.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Karen

於 2023 年 11 月住了 1 晚
Fab 於 2024年2月8日回覆
Dear GuestThank you for the pleasant review of our property. We wish to welcome you to our hotel again in the future.Kind Regards The CHP Team

10/10 有夠讚

Caroline

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good base for central London
I always have good service at this hotel. Rooms are small but well equipped. Everything you need for a short stay close to town.
於 2023 年 11 月住了 1 晚

6/10 一般般

Alan

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
A
於 2023 年 11 月住了 3 晚

8/10 不錯哦

Alec

於 2023 年 11 月住了 2 晚
Fab 於 2024年2月8日回覆
Dear GuestThank you for the pleasant review of our property. We wish to welcome you to our hotel again in the future.Kind Regards

6/10 一般般

claudio

商務旅客
喜歡：整潔度和員工素質
不喜歡：客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Oskar

於 2023 年 10 月住了 1 晚

8/10 不錯哦

Christine

喜歡：整潔度和員工素質
A very unique building but not for 70 year old. I was grateful i was able to change room to 1st floor. Ordering a taxi was not convenient Going from building to building in the rain in the evening wasn't helpful at all. I used an Uber service.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Darren

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff and easy to walk to from Paddington Station.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

S K

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth it
Great value for money and a good location
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Blerim

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Faye

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Hon Chun Keanu,

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good.
於 2023 年 8 月住了 1 晚

8/10 不錯哦

John

喜歡：整潔度、員工素質和住宿環境和硬體
Room was very comfortable but the 3 double flights of stairs was daunting. Fortunately staff assisted with our luggage. Serviced from another hotel. However we enjoyed our stay.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Philip

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great.
於 2023 年 8 月住了 1 晚

4/10 不太好

Kenneth

喜歡：員工素質
不喜歡：住宿環境和硬體
Small room no lift would not go there again
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Ana Karen

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
Very clean and comfortable. The only potential issue is that there was no lift. Be happy to stay there again.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

6/10 一般般

Krister

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Kathleen

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Carmen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cute hotel with great location!
Very nice hotel and a great location! Close to Hyde park, Paddington station, buses etc. Quiet street but still local pubs around. There is no food served in the actual hotel. Be aware most pubs in London stop serving food around 9pm so plan accordingly. My only complaint for this hotel is the insanely tiny bathroom sink lol. Water splashes everywhere when you wash your face. Other than that it’s a great hotel! We would stay again. We had a balcony but the door was bolted so exit onto it was not possible. I assume it was just an ornamental balcony. We had a mini fridge in room.
於 2023 年 5 月住了 4 晚

8/10 不錯哦

Amy

家庭旅遊
喜歡：員工素質和住宿環境和硬體
The photos are not accurate. One would think that this is a large grand hotel. In truth, this is a small hotel with a limited number of rooms. I would have rather the advert be honest and say that it was a small unique location with comfortable rooms in a great location. The quad room is 2 twin beds and a sleeper couch. They were all very comfortable, but you must navigate a flight of stairs to the lower level (no elevator). This may not be the best fit for international travelers with large suitcases-we really struggled to get ours up and down the stairs. They have a great coffee offering in-room. The bathrooms were clean and very roomy. There are many restaurants and bakeries around the block. This seems like a safe neighborhood, but as always be aware of your surroundings.
於 2023 年 4 月住了 3 晚

10/10 有夠讚

Claire

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Lovely clean room, small though. Excellent location. The gentleman I spoke to on reception to see if our room was ready was really polite and helpful. Also, no problem to leave your luggage when you check out and collect later. Thank you.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fint hotell for et lite opphold. Litt lite rom men det fungerer :) Ingen heis, men vi hadde heldigvis ikke så tung baggasje. Alt i alt veldig bra hotell for små opphold sentralt i London.
於 2023 年 2 月住了 3 晚

8/10 不錯哦

Marya

喜歡：整潔度、員工素質和住宿環境和硬體
I stayed here one night as I had an 18h layover in London. My room was small, but clean and comfortable. It was perfect for my stay. The hotel is close to Paddington station and close to many monuments should you feel like visiting London on a tight schedule. In my 3h walk from the hotel and back, I had the time to see the Kensington Gardens, Hyde Park, Buckingham Palace, Big Ben, Westminster Abbey, London Eye, Trafalgar Square and Covent Garden. Rooms might be too small to be comfortable for an extended stay, but for a couple of days, I definitely recommend this hotel.
於 2023 年 2 月住了 1 晚

6/10 一般般

Christian

團體旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和客房舒適度
Ok for 1 night.
Ok sized and nice refurbished rooms. Good location in vicinity of Paddington. There was however way to much noise in the room. Every time a neighbor in the floors over used the toilet or sink/shower you wake up by the running water. Also the road outside is VERY busy all night. If you have a room towards the street you aren’t going to get much sleep. The reception isn’t manned 24/7 but the hotel across the street helps out. However the doors bell outside goes to the other hotel. When we arrived there was both guests and employees in the reception at The Crescent, but despite hard knocking and ringing the door bell we had to wait outside until the other hotel could open….. Not a very good solution.
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Hannah

於 2022 年 12 月住了 1 晚

8/10 不錯哦

Vinyard，Arlington

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
hotel was perfect for what it was -- clean and staff pleasant -- thanks again
於 2022 年 9 月住了 6 晚

10/10 有夠讚

Jon

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great little boutique hotel
Great little boutique hotel - it’s really room-only - no other facilities - but chic & clean
於 2022 年 9 月住了 3 晚

10/10 有夠讚

Sanna

於 2022 年 7 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Basic service at a premium price
Stayed on the hottest night of the year and the air conditioning was locked to prevent you from turning it down which made the room extremely uncomfortable- reception however was being kept nice and cool. No lift available. No one available at check out and you had to use your room key card to leave the hotel - they was no clear sign as to where to leave the card. There was a lot of shouting from an adjacent room and when I called reception I was told that no one was available to come and speak to them. Overall a basic service set at a premium price.
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Beverly，Fredericton

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful.
於 2022 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

商務旅客
不喜歡：員工素質和住宿環境和硬體
Have to lift heavy luggage by ourselves to third floor without any help. Front desk girl was mediocre in giving any help. Room is extremely small. In all, the worst hotel ever for us when we stayed in London. We were there for at least 20 times and we won’t go back to this hotel for sure.
於 2022 年 6 月住了 1 晚
Vicky Khan | Front Reception Team 於 2022年7月8日回覆
Dear Sir/ Madam, Thanks for your feedback and please accept our apology for any unconvinced caused during your stay. Based on your feedback we will try our best to improve our service. Thanks and kind regards, The Crescent Hyde Park

2/10 很糟糕

Hassan

於 2022 年 6 月住了 1 晚

2/10 很糟糕

Hesham，monterey

喜歡：整潔度
不喜歡：員工素質和設施服務
於 2022 年 6 月住了 2 晚

10/10 有夠讚

Denise

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 5 月住了 5 晚

8/10 不錯哦

Pelin

於 2022 年 4 月住了 3 晚

8/10 不錯哦

Lien

於 2022 年 3 月住了 1 晚

8/10 不錯哦

Victoria

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Great location, simple but comfortable room.
Excellent location next to Hyde Park and within close walking distance from several tube stations, Kensington Palace, Notting Hill, and other destinations. Safe for walking at night for two women alone. Accommodation was basic but comfortable. No lift, but we didn't mind as we only had small bags. Our room strangely did not have toilet paper in it, which we didn't realize until after hours. There is no attendant at the front desk in the evenings, so someone has to come from the Westbourne across the street to assist- definitely check to make sure you have everything you need when you first get in. We paid 84GBP for 1 night, which was a good deal for our quick London trip, would stay again in a similar situation.
於 2022 年 2 月住了 1 晚
Saron | Front Reception Team 於 2022年4月21日回覆
Thank you for review. We're glad you enjoyed your stay with us, and we hope to see you again soon!

6/10 一般般

Felipe

商務旅客
喜歡：整潔度
No elevator and no staff available to help with the bags. Hotel receptionist not available at night time.
於 2022 年 1 月住了 1 晚

2/10 很糟糕

Z

團體旅遊
不喜歡：整潔度、員工素質和客房舒適度
於 2022 年 1 月住了 1 晚

6/10 一般般

Clodagh

喜歡：整潔度、住宿環境和硬體和客房舒適度
Good
Very clean updated modern rooms, the shower was nothing short of spectacular and the cleaning staff were very friendly and helpful. Our bed was comfy but the pillows were not the best!! Room is small but not as tiny as some of the hotels in the area we were in the westbourne which is sister hotel of crescent it’s a lot nicer than the crescent. Happy with our stay would stay again!
於 2021 年 12 月住了 1 晚