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布羅姆利庭園飯店的評分

4 out of 5
布羅姆利庭園飯店
Bromley Hill, Bromley, England

評論

8.4

非常好

10 分，有夠讚；1001 則評論中有 460 則" "
8 分，不錯哦；1001 則評論中有 364 則" "
6 分，一般般；1001 則評論中有 105 則" "
4 分，不太好；1001 則評論中有 46 則" "
2 分，很糟糕；1001 則評論中有 26 則" "

9.0/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Siu Jun

家庭旅遊
喜歡：整潔度和員工素質
very small room and gave me the worse view I guess~
於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月9日回覆
Dear Siu Jun, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

4/10 不太好

Adrian

於 2023 年 11 月住了 2 晚
Guest Relations 於 2023年11月21日回覆
Dear Adrian, Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

真實旅客

於 2018 年 11 月住了 1 晚
Anna 於 2018年11月26日回覆
Many thanks for your great rating. We look forward to seeing you soon. Kind Regards, Anna Front Office Manager

8/10 不錯哦

MeowMeow，香港

喜歡：整潔度、員工素質和客房舒適度
The location is no so convenient. You need to take Uber to the nearest rail station. The bathroom is a bit too small. All in all, it is a good hotel
於 2018 年 8 月住了 2 晚
Anna 於 2018年8月16日回覆
Thank you for your valued feedback MeowMeow! We are happy to hear, that overall you enjoyed your visit to Bromley Court Hotel. With regards to the transport, there are also 2 direct buses form the station straight to the hotel. I do hope that you will afford us the opportunity to extend you a warm welcome back in the near future. Kind regards, Anna Front Office Manager

8/10 不錯哦

Barry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Guest Relations 於 2024年4月23日回覆
Dear Barry,Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

6/10 一般般

Anita

情侶出遊
喜歡：員工素質
Lovely gardens and breakfast & food generally were very good as were the staff.
於 2024 年 3 月住了 3 晚
Guest Relations 於 2024年3月11日回覆
Dear Anita, Thank you for your rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Jocelia

喜歡：整潔度、設施服務和住宿環境和硬體
Very clean and comfortable.
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年3月6日回覆
Dear Jocelia,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful Hotel, service excellent
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年2月19日回覆
Dear Sandra,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Angel

喜歡：整潔度、員工素質和住宿環境和硬體
Water provided for rooms
於 2024 年 2 月住了 1 晚
Guest Relations 於 2024年2月15日回覆
Dear Angel,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Kristelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Incredible hotel in the heart of Bromley
I had an incredible stay at BCH recently. I usually stay there a few times a year. The hotel is always very clean, the staff are attentive and friendly, the food in the Garden restaurant is delicious as well. I always look forward to my stay at Bromley Court. Highly recommend!
於 2024 年 1 月住了 4 晚
Guest Relations 於 2024年1月29日回覆
Dear Kristelle,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 不錯哦

Neil

喜歡：整潔度、員工素質和設施服務
The architecture and setting of the building are beautiful. Parking is ample and although a little way out of town, it's on a very regular bus route. Staff are friendly, polite and helpful. The hotel isn't so cheap and on the downside over the years we've been to the Bromley Court Hotel, it is evident that the internal decor had deteriorated noticibly espevially in the communal areas and is in need of seriousTLC. Breakfast has gone from a good 'table service' with appropriate staffing levels, to a 'help yourself' buffet where the food is only just warm at best and too often has run out/in need of replenishment and staff barely visible on occasions. (We go for breakfast at least 1 hour before closing up time). Hot food plates have also been stone cold! We are regulars at this hotel as we have family in the area, however, we are now considering staying at other hotels in the future.
於 2024 年 1 月住了 2 晚
Guest Relations 於 2024年1月29日回覆
Dear Neil,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 不錯哦

Theresa

於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月28日回覆
Dear Theresa,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Thomas

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, with a fantastic breakfast. Definitely be back if in the area.
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月25日回覆
Dear Thomas, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

6/10 一般般

真實旅客

商務旅客
不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月24日回覆
Dear Guest,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

8/10 不錯哦

Darren

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月18日回覆
Dear Darren, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Alan

於 2024 年 1 月住了 2 晚
Guest Relations 於 2024年2月2日回覆
Dear Alan,Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Jahtzael

於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月9日回覆
Dear Jahzael, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

George

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年1月9日回覆
Dear George, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

2/10 很糟糕

Deborah

於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月9日回覆
Dear Deborah,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

8/10 不錯哦

Issey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月23日回覆
Dear Issey, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Steve

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room small and compacted but warm and comfortable
於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月1日回覆
Dear Steve, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Barry

喜歡：整潔度、員工素質和住宿環境和硬體
Just a very pleasant hotel
於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月28日回覆
Dear Barry, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

4/10 不太好

Guillaume

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Guest Relations 於 2023年12月27日回覆
Dear Guillaume,Thank you for taking the time from your day to share a rating from your recent stay with us. I am saddened to read that you did not enjoy your stay with us. I hope we can look forward to welcoming you back to The Bromley Court Hotel soon. Regards, Guest Relations Manager

10/10 有夠讚

Duncan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel - just what you want
Great hotel - clean, nice bathroom, decent food too. Had some car charging points too which was very useful!
於 2023 年 12 月住了 2 晚
Guest Relations 於 2023年12月12日回覆
Dear Duncan, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Stefan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Guest Relations 於 2023年12月12日回覆
Dear Stefan, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Guest Relations 於 2023年12月8日回覆
Dear David, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Michael

於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月9日回覆
Dear Michael, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 不錯哦

Chris

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月8日回覆
Dear Chris, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Chris

於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月7日回覆
Dear Chris, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Peter

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant and helpful staff contributed to an overall enjoyable stay.
於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月5日回覆
Dear Peter, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Johan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Guest Relations 於 2023年12月5日回覆
Dear Johan, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really lovely hotel
於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月5日回覆
Dear Paul, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Carol

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月29日回覆
Dear Carol, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Sally

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant stay and staff could not have been nicer
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月28日回覆
Dear Sally, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Arran

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service from the staff here was excellent and overall a great hotel for the area.
於 2023 年 11 月住了 2 晚
Guest Relations 於 2023年11月23日回覆
Dear Arran, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 不錯哦

Mostefa

於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月23日回覆
Dear Mostefa, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Gordon

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cosy room very cosy, asked for upgrade as per VIP gold status and was told they do not offer a free upgrade an upgrade would be £20. 2nd day was given a upgrade for being a ‘guest of the day’ the garden view room was very nice. Was going to book for a third day but was told I would be back into a cosy room and if I wanted an upgrade I would be charged. This hotel does not offer upgrades to Expedia VIP members. The cosy rooms are ok but very small and very noisy.
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月22日回覆
Dear Gordon, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Christina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月21日回覆
Dear Christina, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Keith

Very nice
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月7日回覆
Dear Keith, Thank you for your kind rating. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Pauline，Victoria

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Bromley Court is our favourite hotel; we’ve been coming annually for years! The level of service is very high, and the staff go out of their way to make their guests comfortable. This hotel was originally a stately home, and the beautiful Italianate gardens provide a peaceful and relaxing place to walk or enjoy a quiet drink or light meal. The Garden restaurant overlooks the garden and provides a good variety of delicious meals. Bed and breakfast is good value with a large buffet of hot and cold food. London is less than 30 minutes by train, and the Bromley South train station connects easily to points on the south coast. Shopping is excellent especially the Glades shopping mall, accessible by taxi ordered by reception or the local bus, about ten minutes. We don’t drive here, but there is lots of free parking. We ordered a taxi to take us directly from Heathrow to the hotel, but it is easy to get to the hotel by public transport. It is a popular wedding venue, so if the celebrations are likely to disturb you, just ask for a room further from the restaurant. Ours was very quiet.
於 2023 年 10 月住了 3 晚
Guest Relations 於 2023年11月7日回覆
Dear Pauline, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. I will pass on your lovely feedback to the Team. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 不錯哦

Kaivan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Its a lovely hotel in a nice environment
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年11月6日回覆
Dear Kaivan, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Yvonne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed in a small twin. It was clean and had alm the amenities i needed. Shower room was a tight squeeze. Few hairs in the shower and in the rubber mat which were not mine. Breakfast catered for gluten free but need more allergy information on breakfast items. Staff were lovely and very helpful...especially as they had several functions on.
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月6日回覆
Dear Yvonne, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. Please accept our sincere apologies for finding hair in your bathroom. I will report this to our Housekeeper for action. I will also pass on your feedback regarding allergy information to the Restaurant Manager for immediate review and action, thank you. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 不錯哦

Casanawo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Agréable
於 2023 年 10 月住了 2 晚
Guest Relations 於 2023年10月26日回覆
Dear Casanawo, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
lovely hotel
Clean and comfortable, very friendly and welcoming staff
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月24日回覆
Dear Guest, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Larisa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable stay
We stayed for one night . The room was big and the beds were comfortable. I liked the bathroom. It was very clean. There was a walk - in shower with a folding seat. I give 10 marks for it. Unfortunately the Garden restaurant was closed in the evening but the food was served in the bar area. The food was delicious. The garden is beautiful. I regret that we couldn't spend time in the garden because of the rain. We enjoyed our stay.
於 2023 年 10 月住了 1 晚
Guest Relations Manager 於 2023年10月24日回覆
Dear Larisa, Thank you for your kind rating and feedback. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Deborah

喜歡：整潔度、員工素質和設施服務
於 2023 年 10 月住了 2 晚
Guest Relations 於 2023年11月11日回覆
Dear Deborah, Thank you for your kind rating.. We are pleased to read that overall, you enjoyed your visit. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Gillian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Value for money
Everything was excellent. Would certainly stay again.
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月17日回覆
Dear Gillian, Many thanks for your kind rating and feedback. We are pleased to read that overall, you enjoyed your stay. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Akinola

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It is quite unique in style. I love the layout.
於 2023 年 10 月住了 3 晚
Guest Relations 於 2023年10月16日回覆
Dear Akinola, Many thanks for your kind rating and feedback. We are pleased to read that overall, you enjoyed your stay. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

10/10 有夠讚

Scott

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
BCH Best In Bromley
Fantastic property and friendly staff who were very helpful during our stay.
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月16日回覆
Dear Scott, Many thanks for your very kind rating and feedback. We are delighted to read that overall, you enjoyed your stay. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.

8/10 不錯哦

Scott

於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月16日回覆
Dear Scott, Many thanks for your rating. We are pleased to read that overall, you enjoyed your stay. We hope to welcome you back again in the near future. Regards, Guest Relations Manager.