An excellent hotel- super clean, amorous services, generous breakfast ! 5 minutes to Vauxhall station of direct access to Victorian line and Southwest Rail for Waterloo, Wimbledon or Richmond!
The staff and area were excellent. Highly recommend
Elaine
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Marius
2025 年 6 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
Convenient and friendly
Marius
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Karen
情侶出遊
2025 年 5 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is excellent. The amenities were wonderful and we especially enjoyed our kitchen
Karen
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Phil,Ottawa
2025 年 5 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
Phil
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Mark Jonathan
情侶出遊
2025 年 5 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There is no 24 hour room service as reported by Expedia. No room service at all. Otherwise great facilty, staff, service.
Mark Jonathan
於 2025 年 4 月住了 10 晚
10/10 有夠讚
Kimberly
家庭旅遊
2025 年 4 月 29 日
喜歡:設施服務
This was a lovely property with a wonderful staff, especially Richard. The breakfast was amazing! They had just about anything you could think of!!!
My only complaint is they need to purchase new vacuums. I could tell housekeeping had vacuumed, but the floor, especially the carpeted area was very dirty!!!
Kimberly
於 2025 年 4 月住了 6 晚
2/10 很糟糕
Ryan
家庭旅遊
2025 年 4 月 28 日
不喜歡:員工素質
If you like train noise from the adjacent train tracks disrupting sleep, then this is the place for you! The train was heard and its vibrations were felt often throughout the day and night in two different rooms. It seemed to be a commuter train with it passing by every 10 minutes or so.
Moreover, I paid for a suite with king size bed and was provided a queen bed in room 422. Two Franco front desk employees tried to tell me it was a king and dismiss the claims (when I had moved from room 421 with a king bed due to the train noise). I should have been compensated for the discrepancy, but I was not.
The train noise from activity on the tracks adjacent to the hotel makes for unpleasant sleep.
The hotes was clean, but not conveniently located.
Two of the three staff members were not helpful and somewhat rude.
I don't recommend staying here and will avoid it on my next trip to London.