If you staying only within the LHR area, this is fine, but if you intend to go to city center of London, it is quite a ways away, and with constructions and closures of the metro, it was a bit of an inconvenience travelling to and fro to London city center
Dante Socrates
於 2025 年 7 月住了 2 晚
6/10 一般般
Timothy
商務旅客
2025 年 7 月 22 日
喜歡:整潔度和員工素質
The staff this hotel are exceptional. They have good customer service and are very professional. The female manager, the lady cleaner and all the receptionists. I was very happy in this hotel for the 10 nights. Though the internet is sporadic but the female manager tried her best to make it stable for me for the last 4nights. Overall I was happy.
Timothy
於 2025 年 7 月住了 11 晚
10/10 有夠讚
Neena
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Really nice, safe and clean
Neena
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Chris
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for one night before flying out of Heathrow. Served the purpose and was a good and easy experience.
Chris
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Amy
團體旅遊, 家庭旅遊
2025 年 7 月 20 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This property needs major updates. No USB ports, the refrigerator didn’t work, cabinets and furniture were damaged. The lobby looks nice, but the rest of the hotel is very dingy. We asked for the room to be cleaned. It wasn’t. The conditioner and body soap dispensers in the shower remained empty. We had to call the front desk to get more. The onsite restaurant was overpriced and not good. An alarm went off in the middle of the night and we had to evacuate. They charged us £75 for early check in. One of the worst hotel experiences we’ve ever had. Do not book this hotel.
Amy
於 2025 年 7 月住了 2 晚
6/10 一般般
Wendy,Port Hope
團體旅遊
2025 年 7 月 19 日
不喜歡:住宿環境和硬體
The hotel is not your typical Sheraton once you are past the lobby the rooms are tired. They are clean however the plugs were not working and we were called out for a fire alarm in the middle of the night with no guidance and staff direction because of the heat triggering the alarms. The front of house staff were helpful but we felt very bad for our friend who were travelling with us. They had no air in their room and dispute several service calls it wasn’t repaired and they were not offered a room change. Disappointing experience
Wendy
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Paul
2025 年 7 月 17 日
They overbooked the hotel and charged me for not even staying there
Paul
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Venka
2025 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really close to central airport buss station,close to terminal 3. It's a very nice bar with good food and good service. The coffee in the room is instant only,but they have star bucks in the property, which worked great for me.
Venka
於 2025 年 7 月住了 1 晚
6/10 一般般
Laura
2025 年 7 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel itself was great, as was the staff and breakfast.
Important note: this is not an easy hotel for folks with overnight layovers at Heathrow. Hotel doesn't have an airport shuttle, nor does the airport's hotel hopper bus drop off at this hotel. Ride share cost £30 each way for a 5 minute drive.
Laura
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ishaan
情侶出遊
2025 年 7 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place but. Have to catch it on good day as it can be pricey. I hope you can give me an incentive as I use Expedia services a lot!
Ishaan
於 2025 年 7 月住了 1 晚
6/10 一般般
David
家庭旅遊
2025 年 7 月 9 日
不喜歡:設施服務
I set the expedia app to only show locations with shuttles to Heathrow. It showed this location, but there was no shuttle. Rooms were dark and in need of an update. A/C was loud.
David
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Sheree,Connelly Springs
情侶出遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great for a one night stay to depart Heathrow. Planes are pretty loud though.
Sheree
於 2025 年 7 月住了 1 晚
10/10 有夠讚
PETER
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度和員工素質
Hotel is clean, and close to the airport staff extremely helpful
PETER
於 2025 年 6 月住了 1 晚
6/10 一般般
Donna
2025 年 7 月 3 日
Donna
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Kristin
家庭旅遊
2025 年 7 月 2 日
喜歡:整潔度
We stayed for one night and I do not recommend. We called ahead and asked for adjoining rooms for my family of 5. They said it would not be a problem over the phone but when we checked in they gave us two rooms on two different floors. It made me nervous to have my kids stay on a different floor. Our room had no ac and was so hot and smelly. The restaurant was one of the most expensive meals we had on our 12 day vacation!
Kristin
於 2025 年 7 月住了 1 晚
4/10 不太好
Kendal
家庭旅遊
2025 年 7 月 2 日
不喜歡:設施服務和住宿環境和硬體
Neither our TV nor phone worked. Loud music allowed until midnight, barking dog, and uncomfortable beds.
For an airport hotel, sleep for jet-lagged travelers (we were a family of 4) seemed to be a secondary consideration.
Breakfast was good, but otherwise poor value. I would recommend staying elsewhere.
Kendal
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Sophia
2025 年 7 月 1 日
Sophia
於 2025 年 6 月住了 1 晚
6/10 一般般
Emad
2025 年 7 月 1 日
Emad
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Susan
情侶出遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel is great,the staff are al kind courteous and very helpful,this includes all catering staff and cleaners too,i would stay here again
Susan
於 2025 年 6 月住了 1 晚
6/10 一般般
Maria,Los Angeles
2025 年 6 月 30 日
喜歡:整潔度和住宿環境和硬體
Maria
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Mrinali
家庭旅遊
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay at Sheraton was good. This hotel is close to LHR. We stayed only for one night. The eating options available were good. The breakfast in the morning had good options as well. We ordered pizza in our room and it came quickly but they forgot to provide any silverware.