外觀

倫敦金絲雀碼頭 A 點飯店的評分

3 out of 5
倫敦金絲雀碼頭 A 點飯店
1B Hertsmere Road West, London, England

評論

8.8

有夠讚

10 分,有夠讚;1010 則評論中有 539 則" "
8 分,不錯哦;1010 則評論中有 349 則" "
6 分,一般般;1010 則評論中有 70 則" "
4 分,不太好;1010 則評論中有 27 則" "
2 分,很糟糕;1010 則評論中有 25 則" "

9.2/10

整潔度

9.2/10

員工素質

8.0/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
neat and clean though the room is a bit small
於 2023 年 9 月住了 1 晚
Giselle 於 2023年9月9日回覆
Dear Guest,Thanks for leaving us your review.Thanks for noticing the cleanliness in our hotel. Our rooms can be small but they have all you need for a short stay.See you soon

2/10 很糟糕

LAI FUN

喜歡:整潔度
不喜歡:員工素質、住宿環境和硬體和客房舒適度
👎 1. 個房超細,行李放上床整理,整理完放在床底. 2-枱都無張,只靠拉下掛在牆上的兩塊小扳當做桌子,但不可放重物 3. 無水㷛及水提供㷛水,我去過的洒店都有無水提供,但全部也可以免費拿冷熱水作飲用,就只有這間連喝一口水也要收費 5. 沒有被提供,只用沐室用的一張毛巾作被子 👍 1 尚算清潔及明亮
於 2023 年 7 月住了 2 晚
Anna 於 2023年7月4日回覆
Dear guest,Thank you for your review.We are sorry to know we did not meet your expectation. We do not provide kettles in our rooms but you can always get hot water on reception free of charge.Kind Regards,Anna

10/10 有夠讚

SIU LUN GABRIEL

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 3 晚
Maria 於 2023年1月3日回覆
Dear Siu Lun, Thank you for taking the time to leave such a great review. We are happy to hear you enjoyed the location we also love Canary Wharf too! - and our rooms. We hope to welcome you back at Point A Canary Wharf soon. Best wishes,Maria

6/10 一般般

YUDING

喜歡:整潔度和員工素質
very far from center
The window is almost under the ground. There is nothing in the room.Very far from centre.
於 2022 年 7 月住了 1 晚
Dhi 於 2022年7月23日回覆
Dear Yuding, Thank you for taking the time to give us feedback. We apologize for any inconvenience, our reception is open 24 hours so if our guests are not satisfied with their room they can come to us and we can try to change it. We are always here to help. Close to our hotel, we have train stations that can take you to the center easily. I hope you have a lovely weekend! Kind regards, Dhiovana

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
Stay overnight is OK, don't stay longer
房間太狹窄, 隔聲很差, 聽到隔離講嘢, 好處係廁所夠大 , 如果住一晚可以接受
於 2020 年 8 月住了 1 晚
ft 於 2020年8月31日回覆
Hello, Thank you for taking your time to write us a review. Here at Point A Hotel we offer such fantastic locations at such great value. It's simple; we give you everything you need, and nothing you don't. We keep our rooms small, yet perfectly formed and equip them with great quality products.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Room is tidy but too small
Room is too small so always sit on bed, toilet is spacious.
於 2020 年 8 月住了 2 晚
FT 於 2020年8月26日回覆
Hello, In fact, our rooms are compact and cozy. Our rooms are also equipped with all the essentials to offer the best stay. Comfortable Hypnos beds, showers, TVs and of course our unique mood lighting. I also would like to mention that we have 3 different sizes, next time you can select a bigger room. We hope to see you soon.

6/10 一般般

MO YU

喜歡:員工素質和客房舒適度
於 2019 年 12 月住了 3 晚
ft 於 2020年1月24日回覆
Thank you so much for taking the time to leave us your wonderful review! We're happy to hear that you were so pleased with our service, we aim to maintain the highest level and make our guests feel welcome, as if they were in their second home! We are all looking forward to welcoming you back in the future :)

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
FT 於 2019年10月19日回覆
Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

10/10 有夠讚

Shih En

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 2 晚
front desk 於 2019年10月2日回覆
Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart

10/10 有夠讚

YiLing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點便利,附近有大型商場及好吃的餐廳酒吧,鄰近碼頭景色宜人,很舒適的區域;床很舒服,櫃檯也很親切,只是淋浴蓮蓬頭是固定的不太方便。
於 2019 年 8 月住了 4 晚
ft 於 2019年9月14日回覆
Hello Yiling, Thank you for taking the time to leave us feedback about your recent stay with us. It is great to know that our service lived up to your expectations; our rooms are equipped with all the essentials to offer the best stay. Comfy Hypnos beds, power showers, smart TVs and of course, our signature mood lighting. Next time do not forget to join our A-list for exclusive deals and discount. Have a lovely week,

10/10 有夠讚

kei tak

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 4 晚
ft 於 2019年9月7日回覆
Thank you for taking the time to complete the survey about your stay at Point A Hotel Canary Wharf. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 不錯哦

Sabine

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel sauber
於 2024 年 4 月住了 3 晚
Anna 於 2024年5月3日回覆
Hello Sabine,Thank you for taking the time to leave us a review.It was a pleasure to host you and we hope to welcome you back soon!Kind Regards,

10/10 有夠讚

Sofia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Die Unterkunft war sehr sauber. Das Zimmer ist zwar klein aber es reicht total aus. Das Hotel hat eine sehr gute Lage und wir konnten mit der U-Bahn direkt in die Innenstadt fahren. Wir würden das Hotel nochmal buchen.
於 2024 年 4 月住了 3 晚
Jennifer 於 2024年4月30日回覆
Hello Sofia We are glad to hear that you enjoyed your stay with us. Indeed, our hotel is compact and cleverly designed to give you everything at one point. Our hotel is well privileged for the excellent transportation, restaurant, and shopping mall as it is situated in the financial hub of the UK. We look forward to welcoming you back to our small boutique hotel with a big heart. Kind regards,Jennifer

8/10 不錯哦

federica

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Jennifer 於 2024年4月30日回覆
Hello Federica Thank you for taking the time to leave us a review. We are thrilled that you enjoyed your stay with us! Hosting you was a pleasure, we hope to see you again soon.

10/10 有夠讚

Laureen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sauber, in der Nähe von der U bahn, alles top
於 2024 年 4 月住了 2 晚
Anna 於 2024年4月30日回覆
Hello Laureen,Thank you for staying with us. It was a pleasure to have you as a guest.We hope to welcome you back soon.Kind Regards,

8/10 不錯哦

Mark

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is a bit tucked away and was initially a bit difficult to find as my google maps kept spinning direction, possibly due to the environment. Staff were pleasant and friendly. Room was spacious and very clean. I liked the lighting options along with heating and air conditioning. An affordable place to stay in canary wharf. No dining but did offer coffee, crisps & snacks. We got back after 11pm and all the restaurants were closed so if you're peckish, eat beforehand or it's a delivery service. Clean, comfortable and did the job for us. Thanks for having us :-)
於 2024 年 4 月住了 1 晚
Olivia 於 2024年4月27日回覆
Dear Mark, Thank you for taking the time to write such a kind review about your stay with us. We are happy to hear you enjoyed how spacious and clean the room was. We hope to welcome you back soon for another lovely stay. Kind regards,

10/10 有夠讚

Hannah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Jennifer 於 2024年4月27日回覆
Hello HannahThank you for taking your valuable time to share your experience at Point A Canary Wharf.We are happy you had a lovely stay with us.It was our pleasure to host you. We hope to welcome you back in the future!Kind Regards,Jennifer

10/10 有夠讚

Liam

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for the London Marathon,my wife was spectating and was able to see me a few times around Canary Wharf. The room was clean and modern and the staff were very friendly and helpful
於 2024 年 4 月住了 3 晚
Beatriz 於 2024年4月23日回覆
Hello Liam, Thank you for your kind review. We are happy to hear you enjoyed our location and its amenities. Also, we appreciate your kind comments about our team.We look forward to welcoming you back to our Point A hotel.Kind Regards,

8/10 不錯哦

sara

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
camera piccola senza armadio , bagno e camera pulita .tube vicina tanti ristoranti e locali vicini. Albergo semplice e pulito
於 2024 年 4 月住了 3 晚
Olivia 於 2024年4月14日回覆
Dear Sara, Thank you for taking the time to leave such a kind review. We are happy you enjoyed our location and how clean our rooms are. We hope to welcome you back soon. Kind regards,

8/10 不錯哦

Chef

於 2024 年 4 月住了 1 晚
Beatriz 於 2024年5月3日回覆
Hello Chef,Thank you for leaving us a review.We hope to welcome you back in the future. Kind Regards,

8/10 不錯哦

Luis

於 2024 年 4 月住了 3 晚

10/10 有夠讚

Vina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Dhiovana 於 2024年4月7日回覆
Hello Vina,Thank you for leaving us a review. We hope to welcome you back in the future!Kind Regards,Dhiovana

8/10 不錯哦

Chef

喜歡:整潔度和員工素質
It would be great if there is a kettle and some amenities for the prices.
於 2024 年 4 月住了 1 晚
Dhiovana 於 2024年4月3日回覆
Hello Chef,Thank you for leaving us a review. Unfortunately, because our rooms are compact, there is no kettle inside, but you can always have free hot water for your tea or a cup of coffee at the reception, which is open 24 hours. We hope to welcome you back in the future!Kind Regards,Dhiovana

10/10 有夠讚

Jose,Dubai

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff made my stay enjoyable, special shooout out to the Venezuelan lady, I believe her name is Giselle.... she took care of all the requests and advised me on several options to choose from.... either visiting local places, to pubs, restaurants and where to buy presents. Thanks for the hospitality! The price and location is excellent, less than 10 mins walk to the train station. Totally recommended.
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年4月2日回覆
Hello JoseThank you for taking a moment to share such a wonderful review. We're thrilled to hear that your stay with us was enjoyable. Your kind words regarding our staff Giselle warm our hearts, and we genuinely value your appreciation. Delivering exceptional service is our pride, and we're glad to have met your expectations. Hosting you was a pleasure, and we can't wait for the opportunity to welcome you back soon.

8/10 不錯哦

Luis

喜歡:整潔度、員工素質和住宿環境和硬體
-
於 2024 年 3 月住了 2 晚
Beatriz 於 2024年4月1日回覆
Hello Luis,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

6/10 一般般

Susan

情侶出遊
喜歡:整潔度和員工素質
Tiny room but very clean and the bed was very comfortable
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月30日回覆
Hello Susan Thank you for taking the time to leave us a review. We're thrilled to hear that you found our rooms clean and comfortable. Our rooms are advertised as cozy and compacted whilst also providing all your essential needs for a comfortable stay in London. We are looking forward to hosting you in the future.

10/10 有夠讚

MIKE

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Liseth 於 2024年3月31日回覆
Thank you for taking your precious time to leave us impressive feedback. We are extremely glad to hear that you enjoyed your stay with us. Our hotel is located in one of the greatest financial hubs in the UK which allows our guests to succeed in their stay with us. Our hotel is also well privileged for its excellent communication with restaurants, transportation, and shopping mall. We highly appreciate your feedback and mentioning our staff's name. We apologize for the kettle. We eagerly look forward to welcoming you back to a small boutique hotel with a big heart.Best regards,Liseth

10/10 有夠讚

sherubin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Liseth 於 2024年3月31日回覆
Thank you so much for taking the time to leave us a review.We are delighted to know you had a pleasant stay with us. it was our pleasure to have you as a guest.It is great to know our staff made you feel welcome. We hope to welcome you back in the future again.Kind Regards,Liseth

10/10 有夠讚

Joyce

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely staff, good service, rooms small but efficient, close to shopping mall and tube and train
於 2024 年 3 月住了 2 晚
paul 於 2024年3月24日回覆
Dear Joyce,Thank you for taking your valuable time to leave us lovely feedback. We are glad to hear that you enjoyed your stay with us. Indeed, Our hotel is compact and cleverly designed to give you everything in one point. Thank you for your positive feedback regarding out staff. Best regardsPaul

10/10 有夠讚

Felix

喜歡:整潔度、員工素質和住宿環境和硬體
Good
Beatriz 於 2024年3月23日回覆
Hello Stefan,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

10/10 有夠讚

Hanna

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a really good stay!
於 2024 年 3 月住了 2 晚
Beatriz 於 2024年3月16日回覆
Hello Hanna,Thank you for leaving us a kind review.We're delighted to learn that you had an enjoyable stay with us.We look forward to welcoming you back soon! Kind Regards,

10/10 有夠讚

Clemens

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Beatriz 於 2024年3月14日回覆
Hello Clemens,Thank you for taking the time to leave such a good review. We hope to welcome you back soon. Kind regards,

10/10 有夠讚

Emily

喜歡:整潔度、員工素質和住宿環境和硬體
The staff are lovely and the room was clean and nicely done. The area felt safe, well-lit and enough people about. Very close to a few tube stations to make getting about easy.
於 2024 年 3 月住了 4 晚
Giselle 於 2024年3月12日回覆
Dear Emily,Thanks for leaving us your review.We love to hear you had a great time during your stay.Our location in Canary Wharf is perfect, we are a few minutes away from 3 different lines of tube stations and also, there is so much to do around here.We hope to welcome you back anytime soon.

10/10 有夠讚

Beth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had everything we needed, tv worked great, check in & out was simple and easy. Soap in the bathroom smelt awful so I’d recommend taking your own shower gel etc like we did but I guess it’s a matter of personal preference and not necessarily a negative.
於 2024 年 3 月住了 3 晚
Giselle 於 2024年3月12日回覆
Dear Beth,Thanks for your review. We love to hear you had a good time during your stay.Kind regards,

6/10 一般般

Glenn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Jennifer 於 2024年3月14日回覆
Hello GlennThank you for taking the time to leave us a review. We appreciate your feedback and hope you enjoyed your stay with us. Hosting you was a pleasure, we hope to see you again soon.Kind regards,Jennifer

6/10 一般般

Emily

情侶出遊
喜歡:整潔度、員工素質和設施服務
There are 2 buildings for this hotel, we were given a room in the building that doesn't have a reception or any staff. Felt a bit weird as someone was trying to get in the main door by banging on it and the staff didn't even know until I told them, so security isn't great. Rooms are quite small but they are quiet and comfortable.
於 2024 年 3 月住了 1 晚
Olivia 於 2024年3月9日回覆
Dear Emily, Thank you for taking the time to write us feedback on your stay with us. We are happy to hear you enjoyed how quiet and comfortable the rooms were. We have two buildings, both are secured by locked doors that only have access either by staff control or key cards (guests) and are monitored by CCTV and constant staff patrols. In our second building, we have an intercom as well, where staff can communicate to guests if they are at the door, so we are sorry that someone was knocking instead of ringing in and that disturbed your rest. We hope to welcome you back soon. Kind regards,

10/10 有夠讚

Elodie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parfait
於 2024 年 3 月住了 1 晚
Giselle 於 2024年3月3日回覆
Dear Elodie,Thanks for leaving us your review.We hope to welcome you back soon.

10/10 有夠讚

Sunil

喜歡:整潔度
於 2024 年 3 月住了 1 晚
Jennifer 於 2024年3月4日回覆
Hello Sunil, We sincerely appreciate your wonderful review! It brings us joy to hear that your stay with us was enjoyable. It was a pleasure hosting you, and we eagerly look forward to the opportunity of welcoming you back soon. Kind regards, Jennifer

4/10 不太好

Ralph Renso

喜歡:整潔度和住宿環境和硬體
Pros close to the Elizabeth rail line, and 30mins to main attaction London Eye area. Easy access going to the airport since the train line is connected to the airport The room is clean Cons Not quiet. The door is thin anyone can hear your business VERY Clearly. I am not sure if its worth the price 😅 I didnt like the fact that the door requires card 10pm after.
於 2024 年 2 月住了 2 晚
Beatriz 於 2024年2月20日回覆
Hello Ralph,Thank you for leaving us a review.Your feedback is very valuable to us as it helps to improve the services we provide. Our hotel is located in the financial district of London which makes your stay attractive. We sincerely apologize for any inconvenience you faced during your stay. We hope to see you at Point A Hotel Canary Wharf again soon! Kind regards,Beatriz

10/10 有夠讚

Tim

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Olivia 於 2024年2月19日回覆
Dear Tim, Thank you for taking the time to review your stay. We are happy you enjoyed your time with us, and we hope to welcome you back soon.Kind regards,

6/10 一般般

Francesca

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The room was adequate- decent double bed and ensuite shower room. The location is great, feels safe and close to transport. However, the cleanliness was not good: stain on bed sheets, grit in shower and food on surfaces. As we entered the room there was an overwhelming smell of damp. We had to keep the window open overnight. Unfortunately we needed to leave soon after checking in and returned late at night, so didn't have a chance to report this. I therefore cannot comment on how the team would have dealt with this and thus have not rated this as low as I would have, as there was not a chance for it to be rectified.
於 2024 年 2 月住了 1 晚
Beatriz 於 2024年2月16日回覆
Hello Francesca,Thank you for taking the time to leave us a review. We apologize for this inconvenience you faced during your stay. Your feedback is very valuable to us as it helps to improve the room's cleanliness and the service we provide. We are much looking forward to being able to welcome you back. Kind Regards,Beatriz

8/10 不錯哦

James

喜歡:員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Beatriz 於 2024年2月16日回覆
Hello James,Thank you for leaving a positive review. We hope to welcome you back soon for an even better stay.Kind Regards,Beatriz

10/10 有夠讚

Carol

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel & staff. Great location for the tube to the 02! Would stay again!
於 2024 年 2 月住了 1 晚
Beatriz 於 2024年2月15日回覆
Hello Carol,Thank you for your kind review. It is lovely to know that you had a great stay. We truly appreciate your kind words regarding our service and staff.We hope to welcome you back. Kind regards, Beatriz

8/10 不錯哦

Tiara

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Really good for its price but very small for 2 people
於 2024 年 2 月住了 2 晚
Beatriz 於 2024年2月11日回覆
Hello Tiara,Thank you for leaving us a kind review.We are grateful for your compliments regarding our service. We always do our best for our guests to have a lovely experience. We are much looking forward to being able to welcome you back soon. Kind Regards,Beatriz

10/10 有夠讚

Peter

於 2024 年 1 月住了 2 晚
Beatriz 於 2024年2月8日回覆
Hello Peter,Thank you for leaving a review.We hope to welcome you again soon. Kind Regards,Beatriz

10/10 有夠讚

Wendy

喜歡:整潔度、員工素質和住宿環境和硬體
Will definitely stay here again! Perfect, lovely staff.
於 2024 年 2 月住了 1 晚
Dhiovana 於 2024年2月6日回覆
Good morning Wendy,Thank you very much for such a kind review. We are looking forward to having you as a guest again. Have a lovely week!Kind Regards,Dhiovana

8/10 不錯哦

Neil

商務旅客
喜歡:整潔度和員工素質
於 2024 年 1 月住了 2 晚
Beatriz 於 2024年2月4日回覆
Hello NeilThank you for taking the time to leave a review. We hope to welcome you soon.Kind Regards,Beatriz

8/10 不錯哦

Warren

於 2024 年 1 月住了 1 晚
Olivia 於 2024年2月2日回覆
Dear Warren, Thank you for your lovely review. We hope to welcome you back soon.Kind regards,

8/10 不錯哦

Eleonore

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Kleines aber sauberes Zimmer, für einen Kurztrip reicht das Zimmer vollkommen aus. Top Lage, mit vielen Einkaufsmöglichkeiten in einer großen Mall, die nur ca. 5 Minuten zu Fuß zu erreichen ist Mit der U-bahn erreicht man sehr gut auch die anderen Stadtteile von London. Alles in allem ein sehr gelungener Urlaub und gerne wieder!
於 2024 年 1 月住了 5 晚
Beatriz 於 2024年2月1日回覆
Hello Eleonore,Thank you for leaving us a kind review.We are happy to hear that you have a lovely stay. We are committed to providing a comfortable and convenient experience for all our guests. Canary Wharf is a good place to stay, there are good attractions places, and restaurants around hotel. Have a lovely day.Kind Regards,Beatriz

8/10 不錯哦

Ennestina

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were amazing, decorated room on request, property in a good location easy to get to everywhere. Rooms are not soundproof
於 2024 年 1 月住了 1 晚
Beatriz 於 2024年2月1日回覆
Hello Ennestina,Thank you for taking the time to leave us a review.We highly appreciate your feedback and mentioning our services and location. We are doing our best for our guests to have a lovely experience. Kind Regards,Beatriz