高級公寓, 2 間臥室 (YW) | 私人廚房 | 大型冰箱、微波爐、爐台、洗碗機
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公園景觀公寓飯店的評分

4 out of 5
公園景觀公寓飯店
Savant House, 63-65 Camden High Street, Camden Town, London, England

評論

6.0
10 分，有夠讚；6 則評論中有 0 則" "
8 分，不錯哦；6 則評論中有 2 則" "
6 分，一般般；6 則評論中有 3 則" "
4 分，不太好；6 則評論中有 0 則" "
2 分，很糟糕；6 則評論中有 1 則" "

8.0/10

整潔度

5.6/10

員工素質

7.4/10

住宿環境和硬體

評論

8/10 不錯哦

Yin Ching Tanley，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
適合一家大細入住
交通方便，購物也很方便，適合一家人居住。
CUSTOMER SERVICE 於 2016年1月27日回覆
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service

8/10 不錯哦

James，Washington

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great flat would stay again
Stayed for 2 night's very surprised how good the flat was easy location 20 min walk into Camden Town or £20 taxi to Oxford Street
CUSTOMER SERVICE 於 2016年6月18日回覆
Dear guest Thank you for your Feedback , we hope to host you again . Best regards Customer Service

6/10 一般般

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Location problems
The apartment was very satisfactory and the service was excellent. The problem we had with the apartment was it's location. It was located a 5-10 minute bus ride from the main offices, and this fact was not disclosed in the hotel details.
customer service 於 2016年1月24日回覆
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service. We assure you that your complaint will give the opportunity to improve our service and conditions in our self catering service apartment. Our check in now is at the apartment booked . Best regards customer service

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
do NOT saty here
do NOT stay here, dirty, run down with bad customer service
CUSTOMER SERVICE 於 2016年1月27日回覆
Dear Guest, Thank you for your feedback will give us the opportunity to remedy any problem that may exist.

6/10 一般般

Marcel，zurich

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Nice apartment, but too far out and hardly online
really comfy apartment w 2 bedrooms and nice living area. But getting online was like playing black jack, a real strike happens rarely, sometimes it took more than 8minutes to simply get authentification, then building up a site another 3 minutes, no go. I had to go to a coffee shop to be online. Lock of main door was opening after about 4 minutes of trying, pushing, pulling, moaning loud, etc. I called reception (about 15-20mins bus drive away), they told me, the lock would be a bit tricky and I should just continue to try, could turn the key, but lock did not open. these two facts have pulled down my quotes by at least one point, as being easy to fix and both known to management, clear lack of client service. On top I was not assuming, the apartment is that far away from reception, not in Campden but next village north. I will not come back as not sure where I land up next time and how difficult it will be to get in and online. Pity as the apartment was in good shape, clean, generous and nice.
CUSTOMER SERVICE 於 2016年1月28日回覆
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service. We assure you that your complaint will give the opportunity to improve our service and conditions in our self catering service apartment. Best regards customer service

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Not a "Smart Accommodation"
Title of booking says "Smart Accommodation Camden Apartments" at Camden High Street, where we wanted to stay. It turns out that this address is their small messy office and they send you from there to another region where the apartment actually is. Not a nice start when you have luggage and need to get a taxi again.The apartment was ok but not reflecting its price. Underground is very far away so we mostly used busses and Uber. The rest is history because London is awesome.
CUSTOMER SERVICE 於 2016年1月27日回覆
Dear guest, Thank you very much for your candid review of your rent stay at our self catering apartment . Your feedback is extremely valuable for us , as we strive to improve with each and every stay.