Thanks Yuen Man for this great rating. See you again soon!

Thanks for this great rating! We hope to see you soon!

Thank you so much !

Dear Xian! I look forward to sharing your scores with our team and we hope to welcome you back again soon. Warm regards, Ines Costa Duty Manager

Dear Wei Cheng, Thank you for your review and feedback. I am glad to see that you enjoyed your stay! This is fantastic! Warmest regards,

Thank you Sofiya for this positive and constructive feedback. We hope to see you again soon.

thank you Gerard for this fantastic feedback. We hope to welcoming you back soon!

Dear Nathaniel, Thank you for taking the time to share your lovely experience with us. I am delighted to hear the team has been helpful and you had a comfortable stay. We hope to welcome you back for another wonderful experience.

Thank you Arunah for this great review. We hope to see you again soon.

Thank you Samuel for this fantastic feedback. We hope to welcoming you soon again.

Thank you for this 5/5 rating Emmanuel! We hope to see you again very soon.

Thank you for your wonderful review Tina! We're thrilled to hear that you had a great experience with us and that our reception staff set a welcoming tone for your stay. It's fantastic to know that you found them to be friendly, helpful, and informative. We're also glad that you enjoyed our hotel's location and the excellent views from our bar and restaurant.We appreciate your feedback regarding the hot buffet breakfast, and we apologize for any inconvenience you experienced. Rest assured, we will address this issue with our team to ensure improvements are made for future guests.We're delighted that you appreciated our support for London Marathon runners, and we would be honored to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We look forward to seeing you again soon!

Thank you for your feedback Tousif. We'd like to clarify that we have an on-site restaurant and bar available for your convenience. Additionally, just steps away from our hotel, you'll find both Italian and Turkish dining options. Moreover, Canary Wharf, a vibrant hub with numerous restaurants, is only a 5-minute walk away. We hope this information helps, and we look forward to welcoming you back soon!

Thank you so much Jodi for this great feedback. We hope to welcoming you again soon!

Thank you Chris for this lovely review. We hope to see you again soon!

Thank you heiko for this 5/5 review. We hope to welcoming you again soon.

We're thrilled to hear that you enjoyed our rooftop bar, cozy coffee bar, and comfortable room with a city view! Thank you for sharing your positive experience, and we hope to welcome you back again soon for another enjoyable stay.

We're delighted to hear that you enjoyed the magnificent views from our 38th-floor bar and restaurant, as well as the relaxing amenities like the pool and saunarium. However, we apologise for the inconvenience with the TV service in your room and for any discomfort caused by the mattress. Your feedback is valuable, and we'll address these issues to ensure a better experience for our guests in the future. Thank you for sharing your thoughts with us, and we hope to welcome you back again soon.

We are sorry that you didn't enjoy your stay with us Florina. We hope you'll give us another chance in the future.

We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words and for making us your go-to hotel in Canary Wharf. We look forward to welcoming you back again soon!

Great 5* rating Thomas! Thank you so much for taking time to share your feedback.

Thank you so much Megan-rose for this great feedback. We're happy to hear that you enjoyed your stay and we hope to see you again soon!

We are delighted to hear you found The O2 to be the perfect location for easy access to your event! We hope to see you again soon!

Thank you Annette for your glowing review! We're thrilled to hear that you enjoyed our Executive Suite and the breathtaking views of London. It's fantastic that our location allowed you easy access to the Thames and iconic landmarks like Tower Bridge and Westminster. We appreciate your recommendation and look forward to welcoming you back soon!

Thank you James for you feedback. We Hope to welcoming you again soon!

We're surprised to hear about your experience and apologise for any inconvenience. Providing exceptional service is our priority, and we'll address this immediately Lito. We hope to see you again in the future.

Thank you Karey Anne for this fantastic feedback. We hope to see you again soon!

Thank you Jacob for sharing your feedback.We apologise if your complimentary water was not refilled.We hope to see you again soon.

Thanks for your feedback Shasy. We hope you'll give us another chance in the future.

Thank you Adam for sharing your feedback. We deeply apologise for the wifi issue. We experienced an unexpected outage totally out of our control which affected everyone at the hotel.We hope you'll give us another chance in the future.

Thank you Victoria for this beautiful review. It's great to hear that we are your favourite hotel. See you again soon!

Thank you Aaliyah for this 5/5 rating! We hope to see you again soon.

Thank you for leaving us a rating Rosie. We hope to see you soon again!

Thank you Angel for your review and for recommending us! See you soon!

Thank you for your positive rating Olga. See you again soon!

Thank you so much Tracy for this amazing review. We're looking forward to welcoming you back!

Thank you Nisha for sharing your positive experience!

Thank you Paul for your feedback. We strive to provide clear communication and assistance to all our guests. We'll make sure to address this issue promptly and ensure better clarity in our communication in the future.

Great 5/5 rating, thank you Scott. We hope to see you again soon!

Thank you for your feedback Przemyslaw, we are glad that you enjoyed our vires bar closes later on the weekends due to the higher demand.We hope to see you again soon.

Thank you Philip for this beautiful review! We're looking forward to welcoming you again in the future

We're sorry to hear that you didn't enjoy your stay Jason. We hope you'll give us another chance in the future.

Thank you so much Derek for your kind words! We hope to welcome you back very soon!

Thank you Andrew for this 10/10 rating! We hope to see you soon!

Thank you Andrea for sharing your positive feedback. We hope to see you soon!

Thank you Peter for leaving us a positive rating. We hope to welcome you again soon!

Thank you Shena for sharing your positive feedback. We hope to see you soon!

Thank you Nathalie for your valuable feedback! We're delighted to hear that you found our hotel conveniently located and enjoyed the breakfast selection. We appreciate your kind words about our friendly staff and overall cleanliness.Your note about the shower joints is duly noted, and we'll be addressing this promptly to enhance the overall cleanliness of our facilities.We apologise for any inconvenience caused by the creaking sounds during windy nights. London had experience a red weather alert for wind during your stay and being a tall building it can happen that you can hear some creaks. We're glad to know that you acknowledge the challenge and have found a solution with earplugs.We look forward to welcoming you back on your next visit, and we'll strive to make your stay even more comfortable.

Thank you Jack for sharing your thoughts on your recent stay with us. We appreciate your kind words about our friendly check-in environment and the cleanliness of our facilities. However, we are genuinely sorry for the inconveniences you faced during your visit.We understand that the malfunctioning elevators posed challenges for you, and we apologize for any inconvenience caused. Please be assured that we are actively working to address and rectify the elevator issues to enhance the overall guest experience.Regarding the unexpected fire alarm at midnight, we are sorry to heat that this has caused disruptions to your rest. Safety is our top priority, and while we understand the inconvenience, please know that the activation of fire alarms is a critical safety measure. Our team promptly investigates such incidents to ensure the safety of all guests. Thank you for staying with us and we hope to see you again soon.

Thank you Lawrence for this 5/5 rating!