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倫敦格羅夫納廣場萬豪希爾頓飯店的評分

5 out of 5
倫敦格羅夫納廣場萬豪希爾頓飯店
Grosvenor Square, London, England

評論

8.4

非常好

10 分，有夠讚；1001 則評論中有 448 則" "
8 分，不錯哦；1001 則評論中有 357 則" "
6 分，一般般；1001 則評論中有 118 則" "
4 分，不太好；1001 則評論中有 44 則" "
2 分，很糟糕；1001 則評論中有 34 則" "

8.8/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

XIAO DONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚

10/10 有夠讚

SIYU

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置優越
位置好，行selfridges 正！隔籬街食龍蝦包！
於 2022 年 4 月住了 6 晚

8/10 不錯哦

Wai Lik

於 2020 年 10 月住了 1 晚
Eugenio G. - Guest Services Manager 於 2020年11月15日回覆
Dear Mr. Lik, Thank you for choosing to stay at the London Marriott Grosvenor Square Hotel. We appreciate that you have taken the time to share your valuable feedback about your most recent stay with us. I am extremely glad to hear that you enjoyed your experience here at the hotel. We are looking forward to welcoming you back to London in the near future! Best regards, Eugenio G. Guest Services Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good location and service. close to the oxford street and parks
於 2019 年 9 月住了 2 晚

10/10 有夠讚

Hung Ha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店服務好，地點方便。很好。
地點方便，房間整齊，酒店職員熱情，好笑容，服務好。😊

6/10 一般般

Hung-I

喜歡：整潔度、住宿環境和硬體和客房舒適度
Busy staff not time to mind your business
Try to have room service for two straight nights but none of the staff answers my request call. Never happened in any other 5 star hotel.ill say quite disappointed by the service

6/10 一般般

Chris，hk

the water presure very weak

8/10 不錯哦

Bonnie，Hong Kong

喜歡：員工素質和住宿環境和硬體
Hotel is located in a very quiet area and very convenient to different location. Room is bit small and not good with lots of luggages. Breakfast is good! Waiters are good as well.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

fen，Taiwan

喜歡：整潔度和客房舒適度
市區旅遊推薦
房間空間不大，地點非常好，牛津大街 逛街，地鐵 街車乘坐都非常方便

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：客房舒適度
好的也有坏的也有。
很多商店走路就到了，在加上附近都是领馆，还是比较安全的，但是这个价格，对于一个装修停留在90年代的酒店来说算贵的，我看了价格，相比较来说，如果你可以提前预定还不如去住隔壁的jw Marriott。 礼宾部的寄行李小哥特别nice，看到都是笑脸。一点让我很不满意，虽然我自己掉了香水不能怪酒店，但是我退房两天后打电话过去表示我香水掉他们酒店了，他们查询后表示没有找到香水…可见应该是遭了黑手。至于为什么会掉呢，这就是因为他们收拾房间的清洁人员把我的香水移了位，导致我忘记，反正以后要住只会住隔壁的jw Marriott，这家不再考虑。

10/10 有夠讚

Noriko，Houston

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great four night stay at this hotel. It was very clean and quiet. Very easy access to the subway and cab in front of the hotel. Staff were very nice and attentive. You feel that they really want to make sure you are having a good stay and we appreciated it very much. Great restaurants were in the area. Our London stay was great since we chose this hotel and made everything easy. I highly recommend this hotel and will be back very soon!
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Dianna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel completely surpassed my expectations. The staff - including housekeeping, room service, reception, doorman, luggage porter, concierge, and literally everyone we interacted with were absolutely amazing. The room was very comfortable and the amenities were great.
於 2024 年 4 月住了 9 晚

10/10 有夠讚

Malebogo

喜歡：整潔度、員工素質和住宿環境和硬體
Best customer service by Front Desk
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Rosie，London

喜歡：整潔度
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Thomas，Los Angeles

喜歡：設施服務
Grosvenor Sq is a unique London address in that the square held the "old" US Embassy building, and the park portion has monuments to FDR, the WW2 Eagle squadron members, and the UK citizens who lost their lives in the 9/11 terrorist attacks. Besides all that, Mayfair is a very nice neighborhood.
於 2024 年 3 月住了 4 晚

4/10 不太好

Nick

商務旅客
不喜歡：員工素質和住宿環境和硬體
Disappointing for a 5 star hotel. I can’t say it was terrible but there are certainly better options in the area. The check in was slow and I was made to wait although at least two other staff seemed to be available but had more important things to attend to. The room was noisy as the inner plastic pane to cut down on noise was wedged open and I couldn’t move it. It was fixed the second night. And oddly the shower was down a short corridor but there was no hook or anywhere to put the towel so you have to leave it on the floor. Breakfast in Ramsay’s was fine and at least the service there was good - but I guess they were not hotel employees.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Talal

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 8 晚

10/10 有夠讚

Erin，Playa del Rey

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
You can’t beat the location if your priority is shopping. 2 min to Selfridges, 9 min to Bond St by foot. Bond St and Green Park tube stations allow for easy transportation. Club Lounge is underwhelming so I wouldn’t spend the extra $ or points for that. In that case, go to JW Marriott 3 mins away.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Fiona

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Loud music
I love this hotel and have stayed a few times It’s close to everything My problem on this two night stay was noise on both nights from a function downstairs It was as if the music was playing in my room I complained and about five minutes later the music stopped. Hotel shouldn’t sell rooms above the function room in my opinion
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Michael，Johannesburg

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good otherwise
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Anne

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 6 晚

10/10 有夠讚

Sindy

喜歡：整潔度、員工素質和住宿環境和硬體
Great position as we had a wedding at Claridges

10/10 有夠讚

Patrik

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

SAQER

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and friendly staff
於 2023 年 11 月住了 1 晚

10/10 有夠讚

María del Pilar

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Johan

於 2023 年 11 月住了 3 晚

8/10 不錯哦

Pontus

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Michael

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Generally very good 😊 reception staff excellent - porters excellent - one waiter at dinner event rude and dismissive. Overall good experience
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Hanae

喜歡：整潔度、員工素質和設施服務
Very well located and good service.
於 2023 年 10 月住了 4 晚

10/10 有夠讚

carlos

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
VERY WELL LOCATED AND PERFECT STAY
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Gabriel

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We rented the suit for our wedding and everything went well. Staff great, rooms were beautiful and comfy would recommend.

2/10 很糟糕

Momin，Atlanta

家庭旅遊
不喜歡：住宿環境和硬體
No air conditioning. Fist two nights my room was at 87* F. The windows were kept open all week. No portable air conditioner was provided.
於 2023 年 9 月住了 7 晚

8/10 不錯哦

Kenneth

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚

8/10 不錯哦

Kenneth

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Randall

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, walking distance to Aton of shopping and dining. Safe surroundings. Easy to catch a taxi or the underground.
於 2023 年 8 月住了 5 晚

8/10 不錯哦

Gavin

喜歡：整潔度和員工素質
Just your typical Marriott experience, great location and nice surroundings.
於 2023 年 7 月住了 6 晚

4/10 不太好

Dan，York

情侶出遊
不喜歡：員工素質
Just thought for the money the attitude from staff was terrible, very off hand and arrogant. Overall we were disappointed and with so much 5 star competition in that area we won’t be staying again, plus they over charged us for breakfast in the room.
於 2023 年 6 月住了 2 晚

6/10 一般般

chris

於 2023 年 7 月住了 2 晚

10/10 有夠讚

Eileen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚

2/10 很糟糕

CA

不喜歡：員工素質和住宿環境和硬體
Never again
When I arrived the porter was very rude when I asked about parking, saying he could not recommend anywhere which was not what i asked. I had to park a 15 min walk away. When I got to reception I presented my credit card and was then asked for Photo ID, like some sort of conman which I have never experienced in all my years of travelling. When I asked why the receptionist was very rude. I would Never stop at this hotel again.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Patrik

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚

2/10 很糟糕

Farid

家庭旅遊
不喜歡：整潔度和客房舒適度
Disappointing stay
Hotel lost our shopping Bath was blocked,was told nothing could be done till the next day, I thought I was staying in a 5star property
於 2023 年 4 月住了 1 晚

6/10 一般般

Theresa

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The property exterior was having work done so there is scaffolding all around. There was a slight moldy smell when first entering the bathroom like an air filter needed to be changed.
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Tarek

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Fiona

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay. Staff above and beyond
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Maria

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Dong Jun

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good location, very friendly staff.
於 2023 年 4 月住了 4 晚