Thank you for staying with us and rating us 10 out of 10!
10/10 有夠讚
chen ju
2017年12月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything is really good
chen ju
於 2017 年 12 月住了 1 晚
Dear Chen Ju
thank you for choosing to stay at Hotel Café Royal - we're so happy to hear you enjoyed your stay! We look forward to welcoming you back.
Kind regards
Guillaume Marly
Managing Director
10/10 有夠讚
真實旅客
2017年7月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2017 年 7 月住了 2 晚
8/10 不錯哦
HOI YING KARINA
2016年12月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and clean Hotel
The service is excellent. The location is near underground that is easy to go everywhere.
HOI YING KARINA
10/10 有夠讚
ching yee amy,Hong Kong
2016年8月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
as there is road construction on Regent Street, not able to get on taxi on the front entrance but on the Air street only.
ching yee amy
10/10 有夠讚
Rex Lam
2014年9月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rex Lam
10/10 有夠讚
Frank,Pasadena
家庭旅遊
2024年4月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Some rooms provide car service. Ask for Yasir as your driver!
Frank
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Ambrish
家庭旅遊
2024年4月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet elegance in design and the staff's attentiveness and warm hospitality.
Ambrish
於 2024 年 4 月住了 3 晚
10/10 有夠讚
John
情侶出遊
2024年4月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Very helpful and polite staff. Beautiful location and facilities.
John
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Debora
家庭旅遊
2024年4月24日
Amazing property. Especially with our first time visiting London this was the perfect place to stay. Facilities and rooms are unbeatable and I love how there’s bars and restaurants within the hotel for the days where you’re feeling a little jet-lagged. Staff is superb and always willing to help.
Only snag was that I made sure to include breakfast for 3 people in our stay as we didn’t want to deal with the hassle of going out for breakfast every morning, but they somehow did not see that I paid for it. Had to go down and show proof that I paid for this, as I’d have no reason to lie about that… but once resolved staff was very apologetic and even left chocolates in the room.
Overall, one of my favorite 5-star hotels I’ve stayed in and feels very modern and renovated. Would stay here again!
Debora
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Steve
2024年4月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service was second to none.
Steve
於 2024 年 4 月住了 6 晚
Managing Director 於 2024年4月18日回覆
Dear Steve, Thank you for your rating and for noting our wonderful team of staff who were delighted with your feedback. We hope to have the opportunity to welcome you back to stay with us again very soon. Kind regards, Guillaume MarlyManaging Director
10/10 有夠讚
Shusak
家庭旅遊
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good location and services
Shusak
於 2024 年 4 月住了 9 晚
Managing Director 於 2024年4月18日回覆
Dear Shusak,Thank you for taking the time to rate us and leave us some lovely comments regarding your favourite parts of your stay at Hotel Cafe Royal. We love our central location and find it ideal for taking advantage of all that Mayfair and Soho have to offer.We hope to welcome you back to stay with us very soon. Kind regards, Guillaume MarlyManaging Director
10/10 有夠讚
yu
家庭旅遊
2024年4月2日
喜歡:員工素質、設施服務和住宿環境和硬體
It is a definitely one of top hotel you can put that in your mind. Staffs are super friendly. I will highly recommend this hotel to all my friends and family.
yu
於 2024 年 3 月住了 7 晚
Managing Director, Hotel Cafe Royal 於 2024年4月4日回覆
Dear Yu, What a wonderful review! Thank you for choosing Hotel Cafe Royal, and for your strong recommendation and we look forward to welcoming you and your friends to stay with us soon. Kind regards, Guillaume MarlyManaging Director
10/10 有夠讚
Barbara
情侶出遊
2024年4月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The concierge Jean was extremely helpful, knowledgeable and very kind. He was wonderful!!
Barbara
於 2024 年 3 月住了 5 晚
Managing Director, Hotel Cafe Royal 於 2024年4月4日回覆
Dear Barbara, Thank you for your high rating and wonderful comments regarding Jean, he was delighted with your feedback and we very much look forward to welcoming you back to stay with us again soon.Kind regards, Guillaume MarlyManaging Director
10/10 有夠讚
yeni
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
simply amazing. very good experience. of course i will return
yeni
於 2024 年 3 月住了 4 晚
Managing Director, Hotel Cafe Royal 於 2024年4月4日回覆
Dear Yeni, My sincere thanks for your review, we are all truly grateful for your feedback and comments about your experience. We will certainly look forward to welcoming you back to stay with us on your return trip.Kind regards, Guillaume MarlyManaging Director
10/10 有夠讚
Hector
家庭旅遊
2024年2月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Hotel
Hector
於 2023 年 12 月住了 8 晚
Managing Director 於 2024年4月18日回覆
Dear Hector, Thank you for your rating and review of Hotel Cafe Royal, it is truly heart-warming to know that you enjoyed your visit and we hope to welcome you back to stay with us again soon.Kind regards, Guillaume MarlyManaging Director
10/10 有夠讚
Katsuya
2024年2月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff!
Katsuya
於 2024 年 1 月住了 7 晚
10/10 有夠讚
Cindy
2024年1月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Central beauty
The hotel was beautiful, the location was excellent. Our room was very lovely. The only negative was the pillows were very flat and the safe was really small.
Cindy
於 2024 年 1 月住了 5 晚
10/10 有夠讚
Aluizio
2024年1月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Funcionários muito atenciosos ! Foi excelente ! Muito central
Aluizio
於 2024 年 1 月住了 5 晚
10/10 有夠讚
Kathleen
2024年1月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Kathleen
於 2023 年 12 月住了 6 晚
10/10 有夠讚
Amir
2024年1月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kan varmt anbefale dette hotel. Beliggenhed kan ikke blive bedre. Fantastisk serviceminded personale.
Amir
於 2023 年 12 月住了 3 晚
6/10 一般般
真實旅客
2023年12月13日
喜歡:整潔度和員工素質
真實旅客
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Preston
家庭旅遊
2023年10月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic service! Room was beautiful. Hotel is wonderful.
Preston
於 2023 年 10 月住了 1 晚
Marie-Charlotte Gauter 於 2023年11月30日回覆
Dear Preston, Thank you for sharing your feedback regarding your stay at Hotel Cafe Royal. We look forward to welcoming you.Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
Phoi-Thi
團體旅遊
2023年10月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Gem of a place
Amazing hotel. Beautiful and of the highest quality. Service was stellar. Wish they gave toothbrush and shaving kit. One of the best hotels I’ve stayed in.
Phoi-Thi
於 2023 年 10 月住了 6 晚
Marie-Charlotte Gauter 於 2023年11月30日回覆
Dear Phoi-Thi, Thank you for your fabulous words regarding our hotel and the service provided. We have noted your preference for the toothbrush and shaving kit that you'd like. We look forward to welcoming you in the near future. Kind regards, Marie
10/10 有夠讚
Linda
情侶出遊
2023年10月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was beautiful and in a great location.
Linda
於 2023 年 10 月住了 3 晚
Marie-Charlotte Gauter 於 2023年10月15日回覆
Dear Linda, Thank you very much for taking the time to share your experience at Hotel Cafe Royal. I am delighted to see you enjoyed your stay. Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
George
2023年10月7日
George
於 2023 年 9 月住了 4 晚
Marie-Charlotte Gauter 於 2023年11月30日回覆
Dear George, Thank you for rating your experience during your stay at Hotel Cafe Royal. We look forward to welcoming you. Kind regards, Marie-Charlotte GauterDirector of Rooms
8/10 不錯哦
Stephen,Ajax
2023年9月23日
Stephen
於 2023 年 8 月住了 2 晚
Marie-Charlotte Gauter 於 2023年10月15日回覆
Dear Stephen, Thank you for taking the time to share your experience. We do hope to welcome you again in the near future!Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
Kreutz
2023年8月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top
Kreutz
於 2023 年 8 月住了 2 晚
Marie-Charlotte Gauter 於 2023年8月20日回覆
Dear Keutz, Thank you for taking the time to rate your recent stay with us at Hotel Cafe Royal. I am delighted that you enjoyed your experience. I look forward to welcoming you again. Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
Tony
2023年8月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tony
於 2023 年 8 月住了 2 晚
Valentin Lemeunier 於 2023年9月9日回覆
Dear Sir,Thank you for taking the time to respond to this post stay survey. It is a pleasure to know that we left a good impression on you and have met your expectations during your recent stay with us.We are looking forward to welcoming you back soon. Kindest Regards,Valentin LemeunierAssistant Front Office Manager
10/10 有夠讚
MONICA
家庭旅遊
2023年5月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MONICA
於 2023 年 5 月住了 3 晚
Marie-Charlotte Gauter 於 2023年5月25日回覆
Dear Monica, Thank you for taking the time to rate your stay at Hotel Cafe Royal. I am glad to see that you have enjoyed your time with us. I look forward to welcoming you again soon. Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
Robert
2023年5月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel with very modern features.
One of the best hotels I have stayed in London. The only glitch was that when checking in the desk failed to mention that I had received an upgraded room and when Hotels.com asked me I said no which resulted in a call from the manager who also sent me a bottle of Champagne. I loved the comfort and service of this hotel and will return.
Robert
於 2023 年 5 月住了 3 晚
Marie-Charlotte Gauter 於 2023年5月25日回覆
Dear Robert, Thank you for taking the time to share about your experience at Hotel Cafe Royal. I am glad to see that you have enjoyed your time with us. I look forward to welcoming you again soon. Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
真實旅客
家庭旅遊
2023年5月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 4 月住了 6 晚
Marie-Charlotte Gauter 於 2023年5月25日回覆
Dear Anonymous, Thank you for taking the time to rate your stay at Hotel Cafe Royal. I am glad to see that you have enjoyed your time with us. I look forward to welcoming you again soon. Kind regards, Marie-Charlotte GauterDirector of Rooms
8/10 不錯哦
Ben
2023年4月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Ben
於 2023 年 4 月住了 3 晚
Marie-Charlotte Gauter 於 2023年5月25日回覆
Dear Ben, Thank you for taking the time to rate your stay at Hotel Cafe Royal. I am glad to see that you have enjoyed your time with us. I look forward to welcoming you again soon. Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
Ekarat
家庭旅遊
2023年4月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay - over the top hotel staffs
Amazon staffs and hotel facilities. We were so impressed with all staffs we encountered from check-in, door man, room service, breakfast waitresses. Everyone is so kind, polite, Ryan’s helpful. It was a true 5 star experience. Thank you so much!
Ekarat
於 2023 年 3 月住了 3 晚
Marie-Charlotte Gauter 於 2023年4月20日回覆
Dear Ekarat, Thank you for taking the time to write about your recent stay at Hotel Cafe Royal. I am delighted to read that the teams made your stay memorable. I look forward to welcoming you again soon.Kind regards, Marie-Charlotte Gauter Director of Rooms
10/10 有夠讚
Eric
2023年3月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, Kind staffs
Eric
於 2023 年 3 月住了 3 晚
Marie-Charlotte Gauter 於 2023年4月20日回覆
Dear Eric, Thank you for taking the time to rate your recent stay at Hotel Cafe Royal. I am delighted that you enjoyed your time with us. I look forward to welcoming you again soon.Kind regards, Marie-Charlotte Gauter Director of Rooms
10/10 有夠讚
Josef
2023年3月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Josef
於 2023 年 3 月住了 5 晚
Marie-Charlotte Gauter 於 2023年4月20日回覆
Dear Josef, Thank you for taking the time to rate your recent stay at Hotel Cafe Royal. I am delighted that you enjoyed your time with us. I look forward to welcoming you again soon.Kind regards, Marie-Charlotte Gauter Director of Rooms
10/10 有夠讚
Louise,Ballyclare
2023年3月5日
Louise
於 2023 年 2 月住了 1 晚
Marie-Charlotte Gauter 於 2023年4月20日回覆
Dear Louise, Thank you for taking the time to rate your recent stay at Hotel Cafe Royal. I am delighted that you enjoyed your time with us. I look forward to welcoming you again soon.Kind regards, Marie-Charlotte Gauter Director of Rooms
10/10 有夠讚
真實旅客
2023年2月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Magnifique établissement au centre de Londres
真實旅客
於 2023 年 2 月住了 1 晚
10/10 有夠讚
Andrea
2023年2月7日
Andrea
於 2023 年 2 月住了 1 晚
10/10 有夠讚
Dagmar von
家庭旅遊
2023年1月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Elegant modern city hotel in a unique location. Perfect base for a city break. The staff is super nice and attentive.
Dagmar von
於 2023 年 1 月住了 3 晚
10/10 有夠讚
Kelly,Rye Brook
2023年1月17日
Kelly
於 2023 年 1 月住了 3 晚
Marie-Charlotte Gauter 於 2023年11月30日回覆
Dear Kelly, Thank you for rating your recent stay at Hotel Cafe Royal. We look forward to seeing you again. Kind regards, Marie-Charlotte GauterDirector of Rooms
10/10 有夠讚
sean
家庭旅遊
2023年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel!!
To notch hotel, we loved our stay. Excellent service, first class accommodation.
sean
於 2022 年 12 月住了 6 晚
10/10 有夠讚
Prachatouch,Las Vegas
家庭旅遊
2022年12月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Prachatouch
10/10 有夠讚
Revital
2022年11月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Revital
於 2022 年 11 月住了 5 晚
10/10 有夠讚
latif
團體旅遊
2022年11月4日
喜歡:整潔度、員工素質和設施服務
Great hotel, will definitely stay there again
latif
10/10 有夠讚
Julien
情侶出遊
2022年10月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Superbe hôtel, personnel très accueillant
Julien
於 2022 年 10 月住了 3 晚
10/10 有夠讚
Marcel
2022年10月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Marcel
於 2022 年 10 月住了 3 晚
10/10 有夠讚
Dave
2022年10月10日
Dave
於 2022 年 10 月住了 3 晚
10/10 有夠讚
wayne
情侶出遊
2022年10月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely relaxing weekend. We were made to feel very welcome by the wonderful staff who couldn't do enough for us. The location was central and we will certainly stay here again in the future.