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倫敦 - 格林威治智選假日飯店 - IHG 旗下飯店的評分

3.5 out of 5
倫敦 - 格林威治智選假日飯店 - IHG 旗下飯店
Bugsby Way, Greenwich, London, England

評論

8.4

非常好

10 分，有夠讚；1008 則評論中有 437 則" "
8 分，不錯哦；1008 則評論中有 371 則" "
6 分，一般般；1008 則評論中有 112 則" "
4 分，不太好；1008 則評論中有 60 則" "
2 分，很糟糕；1008 則評論中有 28 則" "

8.8/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

8.0/10

環保程度

評論

4/10 不太好

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Hotel Operations Manager 於 2023年8月30日回覆
Thank you for you review :)All the best, Abi

2/10 很糟糕

ka man

於 2023 年 8 月住了 1 晚
Hotel Operations Manager 於 2023年8月18日回覆
Thanks for your feedback, Ka.We hope to see you again soon!All the best, Abi -

8/10 不錯哦

真實旅客

家庭旅遊
Worth to stay
The Room is comfortable. Staff is nice
於 2022 年 8 月住了 3 晚
Greenwich 於 2022年8月27日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - GREENWICH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 有夠讚

xinghua

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚

10/10 有夠讚

kit Hung Herbert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚

6/10 一般般

courtney

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
HOM 於 2024年5月2日回覆
Hi courtney, thanks for the rating. We hope to see you again and All the best, Abi - Hotel Operations Manager.

6/10 一般般

Susan

團體旅遊
喜歡：整潔度
Very slow to check in Poor breakfast choices for gluten and dairy free
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Kiran

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good staffs and quality services
於 2024 年 4 月住了 3 晚
HOM 於 2024年4月25日回覆
Wow, 5-stars! Thanks so much, Kiran. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Chef

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great !
於 2024 年 4 月住了 1 晚
HOM 於 2024年4月24日回覆
Thanks for the perfect rating, Chef. Knowing you had a great stay brings a smile to our faces! We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Tarrant

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Every single staff was so nice!
於 2024 年 4 月住了 4 晚
HOM 於 2024年4月24日回覆
Wow, 5-stars! Thanks so much, Tarrant. We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 不錯哦

joanne，lowestoft

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, friendly staff, overall good convenient place to stay
於 2024 年 4 月住了 1 晚
HOM 於 2024年4月22日回覆
joanne, thanks for the amazing rating. Knowing you had a great stay brings a smile to our faces! We hope to see you again and All the best, Abi - Hotel Operations Manager.

4/10 不太好

daniel

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
No extra bed set up for children as booked for 4.had to ring for a bed sheet.which was strained when we fitted it.
於 2024 年 4 月住了 1 晚
HOM 於 2024年4月22日回覆
daniel, thanks for your feedback. Sorry to see your experience didn't live up to expectation. Please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

6/10 一般般

Louise

情侶出遊
喜歡：員工素質
The hotel is ideal for any gigs at the 02 arena, as it's an easy walk. Staff were helpful and friendly throughout, and breakfast was great. Parking was £25 for 25 hours and we sorted in advance, so that was easy. After a four hour journey ( instead of 1.5 hours, due to the Blackwall Tunnel being closed southbound that weekend, which we hadn't realised) check in was swift. Unfortunately when we opened the door it was clear the room hadn't been cleaned, with unmade bed and towels on the floor. Back to be reception, where to be fair they apologised and sorted a different room - which was ready. Hotel looks a bit tired though, so whilst rooms were fine and clean it could all do with a bit of a refresh. Would stay again though just because of the location.
於 2024 年 4 月住了 1 晚
HOM 於 2024年4月15日回覆
Louise, thanks for your feedback. We're glad our location suited your needs. We're glad you felt the team were friendly and helpful. That's what we like to hear! We appreciate the feedback and hope to see you again. All the best, Abi - Hotel Operations Manager.

8/10 不錯哦

Kim

喜歡：整潔度、員工素質和住宿環境和硬體
It was quite far from public transport.
於 2024 年 4 月住了 1 晚
HOM 於 2024年4月15日回覆
Kim, thanks for the amazing rating. We appreciate the feedback and hope to see you again. All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Yesenia DeJesus

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Transit in the area is a little heavy but is a walking distance from the train station, cinema and a convenience store.
於 2024 年 3 月住了 2 晚
HOM 於 2024年4月5日回覆
Wow, 5-stars! Thanks so much, Yesenia DeJesus. Thanks for the feedback and we hope to welcome you back soon. All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Christian

喜歡：整潔度
於 2024 年 3 月住了 7 晚
HOM 於 2024年4月5日回覆
Wow, 5-stars! Thanks so much, Christian. We hope to see you again and All the best, Abi - Hotel Operations Manager.

6/10 一般般

Simon，Kettering

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location, shame about the noise and that the walls are so thin.
於 2024 年 3 月住了 1 晚
Hotel Operations Manager 於 2024年4月2日回覆
Thank you for recommending us in your review!Simon.All the best, Abi -

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
So convenient for the o2 , great staff at reception and wnen we had breakfast in morning it was a hearty breakfast and staff were great rooms were so lovely beds very comfortable overall a great place to stay
於 2024 年 3 月住了 1 晚
Hotel Operations Manager 於 2024年4月2日回覆
Wow! What a wonderful review. Thanks, John.All the best, Abi -

10/10 有夠讚

Wayne

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very well sound insulated considering it is situated on a really busy spot.
於 2024 年 3 月住了 1 晚
HOM 於 2024年3月29日回覆
Wow, 5-stars! Thanks so much, Wayne. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 不錯哦

Nick

Friendly Staff
於 2024 年 3 月住了 2 晚
HOM 於 2024年4月15日回覆
Nick, thanks for the amazing rating. We're glad you felt the team were friendly. That's what we like to hear! We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

6/10 一般般

Atul

喜歡：整潔度
leaky faucet in the bathroom would soil the floor. Heating was not built-in, had to be pulled in as a portable.
於 2024 年 3 月住了 6 晚
HOM 於 2024年3月26日回覆
Atul, thanks for your feedback. Sorry to see your experience didn't live up to expectation. Thanks for the feedback, we will look into this. All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Julia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantasic hotel, convenient to 02. Good amenities in rooms and comfy beds. Would highly recommend and would stay again.
於 2024 年 3 月住了 1 晚
HOM 於 2024年3月25日回覆
Thanks for the perfect rating, Julia. Knowing you had a great stay brings a smile to our faces! A comfortable bed is important for a good night's sleep, glad to see you enjoyed it! Thanks for the recommendation and we hope to welcome you back again. All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Nathan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
HOM 於 2024年3月25日回覆
Wow, 5-stars! Thanks so much, Nathan. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

8/10 不錯哦

Yuet Ying

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the Front Desk staff are very helpful
於 2024 年 3 月住了 1 晚
HOM 於 2024年3月21日回覆
Yuet Ying, thanks for the amazing rating. We're glad you felt the team were helpful. That's what we like to hear! We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 不錯哦

Michael

商務旅客
喜歡：整潔度和員工素質
Hit and miss water pressure, but all in all, a serviceable hotel for a short stay.
於 2024 年 3 月住了 3 晚
HOM 於 2024年3月7日回覆
Michael, thanks for the amazing rating. We appreciate the feedback and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Linda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location for the O2 arena. Within walking distance. Room was clean and tidy and bed was really comfortable. Great self serve breakfast on offer. Reception staff welcoming and friendly.
於 2024 年 3 月住了 1 晚
Hotel Operations Manager 於 2024年3月6日回覆
Thanks for the kind review, Linda.It's lovely to see that our location was a highlight of your trip. Hoping to see you again soon. All the best, Abi -

10/10 有夠讚

PHILIP

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Superb location and excellent accomodation.
於 2024 年 2 月住了 1 晚
HOM 於 2024年2月28日回覆
Wow, 5-stars! Thanks so much, PHILIP. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Sarah

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was where we needed to be...we walked along the Thames Path into Greenwich and to the O2 for our show. Staff helpful and ready with a smile. Easy to recommend staying here
於 2024 年 2 月住了 2 晚
HOM 於 2024年2月26日回覆
Wow, 5-stars! Thanks so much, Sarah. It's good to know that our location was handy for your trip. We're glad you felt the team were helpful. That's what we like to hear! We hope to see you again and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

James

於 2024 年 2 月住了 1 晚
HOM 於 2024年3月21日回覆
Wow, 5-stars! Thanks so much, James. We hope to see you again and All the best, Abi - Hotel Operations Manager.

8/10 不錯哦

Anna

寵物同遊, 家庭旅遊
Much nicer than I thought. The room was really nice, fairly new renovation, modern with good view of the 02. Staff so welcoming and happy making a lovely atmosphere. Breakfast was also really nice.
於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月20日回覆
Anna, thanks for the charming review.All the best, Abi -

10/10 有夠讚

Gordon

家庭旅遊
喜歡：設施服務
Check in staff were great
於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月20日回覆
Thanks for the perfect rating, Gordon.All the best, Abi -

8/10 不錯哦

Diane

家庭旅遊
Very clean helpful staff
於 2024 年 2 月住了 1 晚
HOM 於 2024年2月14日回覆
Diane, thanks for the amazing rating. We're glad you enjoyed our cleanliness levels and found the staff helpful. All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Michael

情侶出遊
Close to 02
於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月12日回覆
Thanks for your top marks, Michael.Best wishes, Abi

10/10 有夠讚

Myfanwy

喜歡：整潔度、員工素質和住宿環境和硬體
Difficult to get to the hotel because of roadworks but this problem has nothing to do with the hotel.
於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月12日回覆
Myfanwy, thanks for your review of our hotel.Best wishes, Abi

10/10 有夠讚

Gracie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hotel Operations Manager 於 2024年2月8日回覆
Thanks for the review!All the best,Abi

10/10 有夠讚

Eileen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Reception staff great. Breakfast delicious. Room lovely. Bed the best!
於 2024 年 2 月住了 1 晚
HOM 於 2024年2月5日回覆
Wow, 5-stars! Thanks so much, Eileen. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Tina

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Great value for this area!
Great location for O2 arenas and The Magazine, where we had our event. The reception staff were so helpful and nothing was too much trouble. The bed was super comfortable and breakfast was great, especially as it's included in the price!! Would definitely recommend .. thank you 🙏
於 2024 年 2 月住了 2 晚
HOM 於 2024年2月5日回覆
Thanks for the 10/10 rating, Tina. We're glad our location suited your needs. We're glad you felt the team were friendly and helpful. That's what we like to hear! A comfortable bed is important for a good night's sleep, glad to see you enjoyed it! Thanks for the recommendation and we hope to welcome you back. All the best, Abi - Hotel Operations Manager.

8/10 不錯哦

Kylie

喜歡：整潔度、員工素質和住宿環境和硬體
Comfortable room
於 2024 年 1 月住了 1 晚
HOM 於 2024年1月31日回覆
Hi Kylie, thanks for the amazing rating. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Mrs Michelle

於 2024 年 1 月住了 1 晚
HOM 於 2024年1月31日回覆
Thanks for the 10/10 rating, Mrs Michelle. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Emma

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
HOM 於 2024年1月16日回覆
Thanks for the 10/10 rating, Emma. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Jonathan

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice property, near the O2. Easy access to the tube. Was able to get some cheap eats locally (nandos and McDonald’s). Nice bacon and egg breakfast bar. Kind staff. Overall nice experience. Only downside was fire alarm falsely going off in the morning.
HOM 於 2024年1月15日回覆
Wow, 5-stars! Thanks so much, Jonathan. It's good to know that our location was handy for your trip. It's great to see you started your day with our inclusive buffet breakfast. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Jonathan

喜歡：整潔度、員工素質和住宿環境和硬體
The property was well maintained and had a very courteous staff! Hotel is near couple shopping area and had some cheap eats nearby. Was so thoroughly impressed that I decided to stay later in the week of my travel. Would recommend!
於 2024 年 1 月住了 1 晚
HOM 於 2024年1月15日回覆
Wow, 5-stars! Thanks so much, Jonathan. The team will be happy to see they made a good impression. Thanks for the recommendation and we hope to see you again. All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Chaoyan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
HOM 於 2024年1月15日回覆
Thanks for the perfect rating, Chaoyan. We hope to see you again and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Wei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
HOM 於 2024年1月11日回覆
Thanks for the 10/10 rating, Wei. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Joanna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
HOM 於 2024年1月9日回覆
Thanks for the perfect rating, Joanna. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Louise

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
HOM 於 2024年1月9日回覆
Thanks for the 10/10 rating, Louise. We hope to welcome you back and All the best, Abi - Hotel Operations Manager.

6/10 一般般

Jessica

家庭旅遊
喜歡：整潔度
不喜歡：住宿環境和硬體
Upon arrival we were told that the heater was not working and thar we would get an individual unit for each room. We had booked 2 rooms. 2 hours later we were still waiting. Breakfast was good, staff were friendly but not so helpful when trying to get the heaters to the rooms! Visited in December 2023. Would consider other options. We selected this hotel because it was one of the puck up locations for a tour we were doing.
於 2023 年 12 月住了 1 晚
HOM 於 2024年1月9日回覆
Jessica, thanks for taking the time to leave a review. Please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

6/10 一般般

DEBRA

家庭旅遊
What happened to my 3rd reservation for one more night at the Holiday Inn Express Greenwich? I have a double twin bed room for the 30th. Rooms are extremely small for 3 people.
於 2023 年 12 月住了 2 晚
HOM 於 2024年1月2日回覆
DEBRA, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

4/10 不太好

DEBRA

不喜歡：整潔度和設施服務
於 2023 年 12 月住了 3 晚
HOM 於 2024年1月2日回覆
Hi DEBRA, please drop us a message so we can discuss this. All the best, Abi - Hotel Operations Manager.

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
HOM 於 2023年12月19日回覆
Thanks for the perfect rating, Jennifer. All the best, Abi - Hotel Operations Manager.