Very good location for seeing iconic London sites. Not sure the hotel deserves a 5 star rating given the cost. I expected a bit more. It was nice and not a bad choice for first time London visitors .
dan
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Maria,Alexandria
2025 年 6 月 30 日
Maria
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Dana
情侶出遊
2025 年 6 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Only thing that bothered me was how tiny the bathroom was.
Dana
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Jenny,Kingston
團體旅遊, 家庭旅遊
2025 年 6 月 2 日
喜歡:整潔度
Great location, friendly staff. Clean rooms.
Jenny
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Karen
情侶出遊
2025 年 6 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Had a great stay. The hotel was beautiful, loved the artwork and history. The room was small but well appointed. Lovely breakfast. Had a scrumptious Afternoon Tea in The Parlour. The hotel was right in the heart of Westminster, but was very quiet. Very close to the a tube station and the river. Would stay again.
Karen
於 2025 年 5 月住了 9 晚
10/10 有夠讚
Wai keng,Somerville
2025 年 5 月 19 日
Wai keng
於 2025 年 5 月住了 2 晚
10/10 有夠讚
chris
家庭旅遊
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a fantastic stay at this hotel! The staff were truly wonderful—friendly, welcoming, and incredibly helpful. They took our luggage and stored it securely until our room was ready, which made our arrival stress-free. The bar area in the hotel was a great spot to relax, with a comfortable atmosphere. The location couldn’t be better—just a short walk to the city center. Highly recommend for anyone visiting the city!
chris
於 2025 年 5 月住了 4 晚
2/10 很糟糕
Bridget
2025 年 5 月 3 日
Bridget
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Mark
2025 年 4 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Mark
於 2025 年 4 月住了 3 晚
6/10 一般般
Nicola,London
寵物同遊, 家庭旅遊
2025 年 4 月 26 日
喜歡:整潔度和員工素質
不喜歡:設施服務
Room was clean and just ok- underwhelming for the price. Thought breakfast was included but wasn’t and this was surprising considering the very expensive rate. Dinner (room service) food was very basic which again surprising considering the high cost and it being a 5 star hotel. Cost of breakfast again very high and slow service despite advising we had to be at an event. The hotel were unable to facilitate twin room despite requesting when booking and a couple of times after which was unfortunate. Disappointed that there was not even a glass in the room in order to drink water. Have stayed in much higher standard hotels. The staff were however friendly and welcoming, particularly the lady who checked us in and the lady who delivered room service. good location but given the cost I didn’t find the hotel worth this.
Nicola
於 2025 年 4 月住了 1 晚
2/10 很糟糕
John
2025 年 4 月 26 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
John
於 2025 年 4 月住了 1 晚
10/10 有夠讚
STEPHANIE
家庭旅遊
2025 年 4 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
STEPHANIE
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Edel
2025 年 4 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location
Edel
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Monique
家庭旅遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We thoroughly enjoyed this hotel. I loved the interiors, the location is amazing, the staff were fantastic. I will definitely go back again.
Monique
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Natalia
2025 年 4 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Open clothing rack ruins the luxury
Interesting hotel with history. The most comfortable bed with luxurious bedding. Smart toilet with heated seat and all the bells and whistles. There are 5-star elements in the decor but the upscale feeling is totally ruined by the open clothing rack. It is the focal feature in the room. And no matter how good are your outfits, they don't enhance the room hanging in full view.
Natalia
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Paul
家庭旅遊
2025 年 4 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent service!! Dining options were wonderful, we felt safe, it was within walking distance of shops and restaurants as well as public transportation. We will be back!!
Paul
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Anurag
2025 年 3 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Averagely Good
Comfy bed
Well appointed bathroom
Not much character to the hotel
Check in felt very perfunctory
For a 5 star property- they need to be doing a lot more to improve guest experience
Anurag
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Steven
2025 年 3 月 30 日
Arrived 1030 room ready perfect
Steven
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Paul
2025 年 3 月 25 日
Paul
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Bernard
2025 年 3 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bernard
於 2025 年 3 月住了 1 晚
6/10 一般般
GARY
情侶出遊
2025 年 3 月 9 日
喜歡:住宿環境和硬體
不喜歡:員工素質和設施服務
Not 5 star service. Poor check in. Poor bar staff. Residents bar only until 12pm - in a 5 star hotel? Etc.
Rooms are well appointed, but tiny.
GARY
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Paul
家庭旅遊
2025 年 3 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed 1 night for a party, it was convenient, but was amazing hotel, very friendly staff, amaxmzing decor. Would recommend this hotel, and We are staying again
Paul
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Gary
家庭旅遊
2025 年 2 月 24 日
Gem of hotel 💎
Amazing hotel, fabulous service, perfect location for exploring London and we love the reference to the history of Scotland Yard! Great for families too, our 10 year old daughter loves this hotel.