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歐洲之家飯店的評分

2.5 out of 5
歐洲之家飯店
151 Sussex Gardens, London, England

評論

7.8

不錯哦

10 分，有夠讚；278 則評論中有 95 則" "
8 分，不錯哦；278 則評論中有 95 則" "
6 分，一般般；278 則評論中有 48 則" "
4 分，不太好；278 則評論中有 18 則" "
2 分，很糟糕；278 則評論中有 22 則" "

7.6/10

整潔度

8.4/10

員工素質

6.8/10

設施服務

6.8/10

住宿環境和硬體

7.2/10

環保程度

評論

6/10 一般般

Man Kei Benji

喜歡：員工素質
不過不失，價錢合理。
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Au Yeung

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 8 晚

8/10 不錯哦

YU JU

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Great location and friendly staffs
The spot is great, just 2 mins walk to paddington station, hotel staffs are friendly and nice, the only thing that bother me is the bed seems quite used as I can literally feel the spring against my back and it is not comfortable at all.
於 2023 年 9 月住了 4 晚

8/10 不錯哦

NG

於 2023 年 5 月住了 6 晚

10/10 有夠讚

Hui-Yi Jacqueline

於 2022 年 12 月住了 1 晚

6/10 一般般

María Fernanda

情侶出遊
喜歡：設施服務
El cuarto que nos tocó, fue en sótano y estuvo bien por la tranquilidad pero aún lado de nosotros estaba una ventana y aún lado, las tuberías y el calentador de agua, entonces cuando se bañaban, se escuchaba el encendido del calentador y en la madrugada era incómodo al igual que la insonorización, todo se escuchaba. Por el precio y ubicación, todo bien.
於 2024 年 5 月住了 2 晚

6/10 一般般

Kirsty

團體旅遊
喜歡：整潔度
不喜歡：住宿環境和硬體
It is affordable and a convenient location to explore central London. However, the shower only worked sometimes and no hand towels are provided, only 2 very small bath towels that barely fit around an average person. No other issues, the staff were friendly although didn't interact with them much.
於 2024 年 5 月住了 3 晚

6/10 一般般

Julie

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Accommodation clean but tired. Needs refurbishment and a much more comfortable bed. Very small room
於 2024 年 5 月住了 1 晚

10/10 有夠讚

KENTARO

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 8 晚

8/10 不錯哦

Anna

喜歡：整潔度和員工素質
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Tamira

喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
No wash rags
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Ray

喜歡：住宿環境和硬體
It was simple and homey
於 2024 年 4 月住了 1 晚

6/10 一般般

Richard

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Room was fairly clean but u could only get in to bed one side en-suite very poor basin tap was all loose toilet cistern lid held together with tape and shower no thermostat dangerous
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Susan

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location just a few minutes walk from Paddington Station. Restaurants and convenience stores nearby. Furniture in room was falling apart, and washroom was very small but clean, had everything we needed to collapse after long days in London. Staff was friendly.
於 2024 年 4 月住了 1 晚
G. SHAZ 於 2024年4月26日回覆
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 不錯哦

estela

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Right next to paddington station, very convenient and places to eat near by we had ASK italian, it’s walking distance very good
於 2024 年 4 月住了 2 晚
SHAZ 於 2024年4月21日回覆
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度和員工素質
Front of house staff welcoming and helpful.
於 2024 年 4 月住了 1 晚
SHAZ 於 2024年4月21日回覆
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

10/10 有夠讚

Sharon

情侶出遊
Location
於 2024 年 4 月住了 4 晚

2/10 很糟糕

Judette

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Endroit délabré, armoire brisée, toilette Mauvaises odeurs dans la chambre (pipi, moisissure, humilité). Je n ai pas pu resté sur place. J ai dû quitter la place. Je ne pouvais pas respirer. Je ne le recommande à personne. Cet établissement ne devrait pas être dans vos recommandations.
於 2024 年 4 月住了 4 晚
SHAZ 於 2024年4月11日回覆
Dear GuestYou wanted to stay with your family friends somewhere else making excusing to cancel your non-refundable booking free of charge. Our staff offered you family room but due to your commitments to stay somewhere else you refused to stay. We have throughout very nice reviews which clearly shows that all our past guests have enjoyed their pleasant stay with us. You can't blame us just for not having refund. Its not nice.RegardsManagement EHH

6/10 一般般

Gehan

喜歡：住宿環境和硬體
不喜歡：整潔度
Gut
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Christina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was great for a short stay. Perfect location.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Éva

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was so convenient for a family of five.
於 2024 年 3 月住了 3 晚
SHAZ 於 2024年4月4日回覆
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 不錯哦

Karl

情侶出遊
喜歡：員工素質
great value,I'd use this place again if near PAddington station. the rooms old fashioned but happy with that due to price.
於 2024 年 3 月住了 1 晚
G. SHAZ 於 2024年3月29日回覆
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

10/10 有夠讚

Bernard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The beds were really comfortable. The room and shower facilities were great and the location was fsntastic as it linked us to hodpitality venues an walks in hydepark marble arch and ma y more tourist destinations
於 2024 年 3 月住了 3 晚
G. SHAZ 於 2024年3月29日回覆
Dear GuestThank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 不錯哦

Maria Teresa

情侶出遊
喜歡：員工素質
Lugar para dormir. Lo mejor su ubicación.
於 2024 年 3 月住了 2 晚

6/10 一般般

Jonathan，Gloucester

喜歡：住宿環境和硬體
Problem with the toilet but as I was only at this hotel for 18 hours it wasn’t a major issue, basically I was able to work around the aforementioned problem without any trouble at all.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Chris

於 2024 年 3 月住了 3 晚

8/10 不錯哦

Ricardo

團體旅遊
喜歡：整潔度、員工素質和設施服務
El alojamiento bastante correcto aunque la habitación bastante pequeña y el cuarto de baño minusculo. Bastante bien cuminicado con la estacion de Padinton muy cerca.
於 2024 年 3 月住了 5 晚

8/10 不錯哦

Shania Ann-Marie

於 2024 年 3 月住了 2 晚

8/10 不錯哦

Natalia

Clean and friendly ;) thanks for having us ?
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Sophie

喜歡：整潔度和員工素質
The room was great, bigger than expected for the price/area and had everything I needed. Easily walkable from Paddington which has excellent transport links. The down side was being on the fourth floor with no lift, and narrow, windy stairs
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Verena

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Terrible!!!! Do not stay here! Rooms are broken and demolished. If you want to take a shower you have to deal with boiling warm water! The wohle small room will then be foggy af. Also you will hear everything through the old wooden window without any isolation. The bed is completely shaky but the thick double blanket holds you very warm.
於 2024 年 3 月住了 4 晚
SHAZ 於 2024年3月9日回覆
Dear GuestThank you for your recent stay. We are sorry for any inconvenience you had during your stay with us. If you look down and read the reviews of our past guest you will find out that all our guests had pleasant stay with us.You had a difficulty to regulate the water mixer and member of our staff had assist you straight away and showed you how the mixer works and left you happy. We have thermostatic mixer installed in all our rooms which are different to European mixers. Unfortunately you could not understand how it works and blamed us about everything which is not nice. Our staff had assist you with everything and while checking out you damaged the alarm system and mixer which is totally unfair.

10/10 有夠讚

Alba Maria

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 5 晚
shaz 於 2024年3月9日回覆
Dear Thank you very much for your recent stay. We are really pleased to know that you have enjoyed your stay with us. Thank you for your time and giving us such a nice review. We are new management and working really hard to improve the hotel standard and services to make sure that all our guests could enjoy comfortable stay and have an unforgettable experience while staying with us.We will love to see you again.RegardsG.SHAZ

8/10 不錯哦

Joseph Kyei

喜歡：整潔度和員工素質
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Bernard

情侶出遊
喜歡：整潔度和員工素質
Value for money one night stay
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Faisal

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good and clean environment
於 2024 年 2 月住了 3 晚

6/10 一般般

Darcy

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Faisal

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean place to stay.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Abdulkader

商務旅客
喜歡：員工素質
OK stay with value for money
It was a fair stay in comparison to the value for money as the price per night was cheap. Overall, the cleanness was not super but was OK
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Timothy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Chelesani

於 2024 年 1 月住了 1 晚

8/10 不錯哦

Mario

喜歡：住宿環境和硬體
Wifi very bad
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Nishantth

於 2024 年 1 月住了 5 晚

10/10 有夠讚

Riku

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Faisal

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good staff, clean property.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Eleonora

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
CONSIGLIO
SIAMO STATI IN QUESTO HOTEL IN UNA CAMERA PER 5, NON PENSAVO DI TROVARCI BENE E CHE LA CAMERA FOSSE COSI GRANDE. LA POSIZIONE DELL'HOTEL E' FANTASTICA, ABBIAMO FATTO LE COSE PRINCIPALI A PIEDI. VICINO CI SONO TANTI NEGOZIO. IL PERSONA E' GENTILE
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Faisal

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay was nice, staff is very helpful
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Faisal

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was nice and clean with friendly staff. Will go back again for my next stay.
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Ghislaine

喜歡：整潔度、員工素質和住宿環境和硬體
Bon rapport qualité prix
Accueil et gentillesse du personnel au top. Possibilité de laisser ces bagages avant l’enregistrement a 15h. Pour le prix hôtel très bien pour quelques nuits. Trop bien situé à quelques mètres de la gare de Paddington. Petit bémol pour la literie et le manque de chauffage dans la salle de bain (malgré un sèche serviette allumé)
於 2024 年 1 月住了 3 晚

6/10 一般般

Jessica

團體旅遊
喜歡：員工素質和設施服務
Nunca tuve internet y hay que subir muchas escaleras
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Dr Shrushtee Jeet

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely Staff and service. Our stay was very relaxing and peaceful. Would definitely visit soon with my friends and family.
於 2024 年 1 月住了 1 晚