Dear Maria, Thank you very much for choosing to stay with us and for sharing your experience. We are really happy to hear you did enjoy your stay with us. We are really sorry that you had an issue with the elevator. The building management was informed about this. We look forward to welcoming you back to London in the future.

Dear Ouari, Thank you very much for choosing to stay with us and for sharing your experience. We highly appreciate your comments as guests’ feedback is of utmost importance to us in order to continuously improve our services and facilities. We very much look forward to welcoming you back to London in the near future.

Dear Joseph, Thank you very much for choosing to stay with us and for sharing your experience. We are really happy to hear you did enjoy your stay with us. We very much look forward to welcoming you back to London in the near future.

Thank you so much for your feedback. If there is anything that we can improve, please let us know.