Nice stay in this service apartment for 4nights. Easy access.
The apartment is spacious and there is coffee machine provided. There are some utensils where you can cook your meal but no salt pepper or oil provided. Washing machine and free parking is a bonus.
The service is within walking distance to train stations, there are buses around where you can easily get to London central. Tesco is not far away, just some minutes walk. Overall I think it is a nice place to stay.
真實旅客
於 2024 年 10 月住了 4 晚
10/10 有夠讚
TZU-WEI
2024 年 8 月 8 日
TZU-WEI
於 2024 年 7 月住了 9 晚
10/10 有夠讚
Carol,Oakville
2025 年 6 月 7 日
喜歡:整潔度和住宿環境和硬體
Staff very helpful apartment neat and clean, all good
Carol
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Craig S
情侶出遊
2025 年 4 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Safe secure parking. Spacious apartment. Friendly staff.The one small negative detail is that there are no hooks to hang towels in the bathroom. 30 minute walk to nearest tube & 1 line straight to central london. 30 minute journey. 20 minute walk to brentford town centre. Plenty of very good restaurants.
Craig S
於 2025 年 4 月住了 2 晚
6/10 一般般
Lori
2025 年 4 月 21 日
不喜歡:整潔度和住宿環境和硬體
The location was really good. There’s a bus station right out front that takes you to the underground. The heat only worked the first day and it’s was very cold. The drying rack was broken. Only half of the outlets worked and shower didn’t stay hot long enough for 4 people. There was also a window that would not close properly.
The style of the place was very nice.
Lori
於 2025 年 4 月住了 4 晚
8/10 不錯哦
molly
2025 年 3 月 15 日
喜歡:整潔度
Good stay, will definitely be back
molly
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Anthony
情侶出遊
2025 年 2 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
The apartment itself was fine for our one night stay, clean with good quality figments.
The location isn’t great as it is located overlooking a major road (A4) which was busy the majority of the time and associated noise was intrusive.
The booking process is thorough and resulted in having to provide multiple forms of ID for all persons occupying the property.
Once online checking was completed I received comprehensive access instructions for the site and the apartment number I would be occupying via email and SMS.
However in the week leading up to our stay the allocated apartment changed 3 times, the last via an SMS message 45 mins before we arrived. Alas the code we were given didn’t work on apartment door. This was resolved eventually by a helpful person on their helpdesk who advised us to go the originally allocated apartment where she issued a new code.
All in all OK, but not somewhere I’d stay at again.
Anthony
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Massimo
家庭旅遊
2025 年 1 月 4 日
喜歡:整潔度和客房舒適度
Great value for money, with good transport links
Really good value for money! Very conveniently located with very good public transport links to central London. EV chargers in the car park actually do work once you look for name on the wallbox, not the location on the app (as they don’t exist there). We will certainly use this premises in the future again. Cleanliness in the car park and surroundings of the property was initially not great, however it was cleaned up after a few days, guess it was related to Christmas absences of staff.
Massimo
於 2024 年 12 月住了 7 晚
8/10 不錯哦
Jeff
家庭旅遊
2025 年 1 月 1 日
喜歡:整潔度和住宿環境和硬體
I traveled from the US with my wife, daughter (13 yrs old) and my nephew (16 yrs old). We were visiting friends near Richmond, London, England. We were also traveling around England with a rental car. Most hotels around England do not come with parking so this is a big plus. They have an underground parking where you use a PIN to enter and exit.
There is not much to do around the neighborhood but since we have a car it was not an issue. One complaint my wife had was that the hot water for her bath was not hot enough. Another minor complaint is, the unit has a washer but no dryer. I know the hotel description does not mention laundry.
Jeff
於 2024 年 12 月住了 1 晚
8/10 不錯哦
SUBHASH
商務旅客
2024 年 12 月 12 日
喜歡:整潔度和客房舒適度
SUBHASH
於 2024 年 11 月住了 28 晚
10/10 有夠讚
Marlies
團體旅遊
2024 年 12 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
In en uitchecken ging makkelijk, we hadden alleen verwacht dat er iemand was om ons in te checken. Maar met de duidelijke instructies was dat ook niet nodig. Ruim appartement met alles wat je nodig hebt. Ligt wel aan een drukke weg maar voor Londen is dit denk ik vrij rustig. Het is wel een eindje van het centrum maar met de bushalte voor de deur maakt dat niets uit.
Marlies
於 2024 年 11 月住了 2 晚
10/10 有夠讚
angela
2024 年 11 月 1 日
喜歡:整潔度和客房舒適度
Very clean nice apartment. Little hard to find at first, but once clarified the entrance easy to find and enter
angela
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Joseph
2024 年 9 月 27 日
喜歡:整潔度和客房舒適度
Great stay.
Joseph
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Pamela A
團體旅遊
2024 年 9 月 22 日
喜歡:整潔度、設施服務和客房舒適度
Pamela A
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Lisa
2024 年 9 月 1 日
喜歡:整潔度和客房舒適度
Great option if location suits you
Spacious, clean, and updated apartment close to the storage unit I use. Def use again. There was a lot of comings and goings in the hall in the night but when I closed the bedroom door it eliminated a lot of the noise. Note that the 3pm checkin means your door code won't work until 3pm. That part confused me. Photos of apartments aren't necessarily representative. There's a lot of admin to get IN and OUT ... if location suits you then it's a great option overall.
Lisa
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Bella Velinova
家庭旅遊
2024 年 7 月 23 日
喜歡:客房舒適度
Bella Velinova
於 2024 年 6 月住了 4 晚
8/10 不錯哦
Kelly
商務旅客
2024 年 7 月 19 日
喜歡:整潔度和客房舒適度
Always great & consistent.
I always find these apartments a great location for my work & with parking available even better.
I arrived to a warm apartment but with a fan in the room & turned on, which was appreciated.
The electric charging in the car park was not working so I was unable to charge my vehicle, I had this issue last time & noticed that no one else was charging.
A suggestion of improvement would be to include which building you are in by talking about the car park, if you arrive by car it isn’t always obvious if you need to be entering from the top or bottom of the car park. I have experienced guests wandering aimlessly in the past for this reason. I still struggle to be clear (after circa 10 visits) to be clear on this point
Kelly
於 2024 年 7 月住了 1 晚
10/10 有夠讚
DANILO
情侶出遊
2024 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice and clean room
DANILO
於 2024 年 7 月住了 1 晚
6/10 一般般
Lesley
團體旅遊
2024 年 6 月 18 日
喜歡:整潔度和客房舒適度
Clean and spacious but there were problems
Clean, spacious and safe appartement. Could have been really good but had not sufficiently checked before our stay. The hairdryer was missing and the TV did not work (remote possibly needing new batteries). We had a reply after communicating this ( also a broken drawer ):" Thank you for reaching out (! !). You will not be held responsible" but no one brought hzirdryer or batteries for the next day ( 2 night stay). The oven and microwave took some time to work out - and we switched off the 'air connditioning ' in the bedrooms in sheer frustration as even following the indtructions in a downloaded manual didnt work.
Everything thing looked lovely but not at all practical.
Lesley
於 2024 年 6 月住了 2 晚
6/10 一般般
EMMADORIS
商務旅客
2024 年 4 月 28 日
喜歡:客房舒適度
There were different strands of hairs on the bed so beddings probably weren’t changed
There were no pods for the coffee machine and the kettle wasn’t working so a bad start to the morning as had to be at work at 8am
EMMADORIS
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Jeffrey,Artesia
2024 年 4 月 25 日
喜歡:住宿環境和硬體
Jeffrey
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Nikos
商務旅客
2024 年 4 月 25 日
喜歡:整潔度和客房舒適度
Customer Service
Customer service team are excellent - second to none!
Nikos
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Laurence
商務旅客
2024 年 4 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Clean and comfortable.
Laurence
於 2024 年 4 月住了 4 晚
6/10 一般般
bragi
家庭旅遊
2024 年 4 月 18 日
喜歡:整潔度和客房舒適度
Disaster.
Disastrous booking and check in procedure.
After you book the apartment then the problem rally begins. You will have to fill in all kind of information including screenshot of ALL the passports of your family.
Then to check in with all this complications the procedure might take you hours.
There is nobody in the receptions and to find your apartment is nearly impossible. I had apartment 11 and to get there I had to take a lift to the cellar, then enter the car park, then exit via some slope and then go up spiral chairs. I am astonished that the good employee of the company was able to guide me into my apartment.
The positive thing is that their phone help is good, the operators try all they can and are very helpful but somehow the management and the procedure is way too complicated. The one who is designing the procedure of checking in seems not to know what "user friendly" means.
In addition to all my problems above electricity went out in my apartment and the day we left there was no hot water.
Get another management is my advice.