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美洲飯店的評分

3 out of 5
美洲飯店
172 Gloucester Place, London, England

評論

7.2

不錯哦

10 分，有夠讚；461 則評論中有 84 則" "
8 分，不錯哦；461 則評論中有 188 則" "
6 分，一般般；461 則評論中有 115 則" "
4 分，不太好；461 則評論中有 50 則" "
2 分，很糟糕；461 則評論中有 24 則" "

7.2/10

整潔度

8.0/10

員工素質

7.0/10

設施服務

6.4/10

住宿環境和硬體

6.8/10

環保程度

評論

8/10 不錯哦

真實旅客

於 2019 年 5 月住了 1 晚
sy 於 2019年5月6日回覆
Thank you for your feedback

6/10 一般般

Brian

不喜歡：員工素質、住宿環境和硬體和客房舒適度
The mat i too soft
於 2018 年 2 月住了 8 晚
simon 於 2018年3月20日回覆
appreciate your feedback

4/10 不太好

Mou Chi Vitti

不喜歡：住宿環境和硬體和客房舒適度
good location.
no fan, no airconditioner, too noisy if open window. Room too small, lift too small. Impossible to have 2 luggages.
於 2017 年 5 月住了 2 晚

8/10 不錯哦

Elwena

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Although small the room was well appointed and spotless. Convenient location, quiet street. Perfect for a night stop for an early train departure from kings crossm
於 2024 年 4 月住了 1 晚
The Americana Hotel Team 於 2024年5月14日回覆
Many thanks for your review. We are glad to hear you enjoyed your stay with us!

8/10 不錯哦

Bruce

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My wife was particularly impressed with a designated area and toaster for gluten free products in the breakfast area.
於 2024 年 4 月住了 3 晚
The Americana Hotel Team 於 2024年4月29日回覆
Many thanks for your review. We are glad to hear you enjoyed our gluten-free options.

10/10 有夠讚

Norma Edith

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente ubicación y es fácil tomar diversos medios de transporte. El personal del hotel muy amable. El hotel en excelentes condiciones y muy limpio.
於 2024 年 3 月住了 4 晚
The Americana Hotel Team 於 2024年4月8日回覆
Thank you for you review. It was a pleasure to have you in our hotel and look forward to welcoming you back in the future!

10/10 有夠讚

Shigenori

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
朝早く到着し、部屋がいっぱいで使用できないということだったが、ダイニングスペースの机を借りて、仕事の準備を完成することができた。スタッフはとても親切で、今度また来るときも使用したい。
於 2024 年 3 月住了 1 晚
The Americana Hotel Team 於 2024年3月18日回覆
Thank you for your review!!

10/10 有夠讚

Russell

喜歡：整潔度、員工素質和住宿環境和硬體
Superb location and appropriate value for what you pay. It’s obviously not a 5* but perfectly acceptable for what I paid for a night, when I just needed somewhere to have a few hours sleep after a night out. Will happily use again.
於 2024 年 2 月住了 1 晚
The Americana Hotel Team 於 2024年2月14日回覆
Many thanks for your review. We look forward to welcoming you again in the future!

8/10 不錯哦

Howard

喜歡：整潔度、員工素質和客房舒適度
Great value for money
Nicely situated hotel, nice and nicely priced room, friendly staff. Very good value free breakfast with nice coffee - available 24/7. Only downside was that the lift didn’t always work - because the design meant that if people didn’t close the doors (which they didn’t while I was there), then the lift could not be called from one floor to another.
於 2024 年 2 月住了 1 晚
The Americana Hotel Team 於 2024年2月14日回覆
Thank you for taking the time to leave a review. We are glad to hear you enjoyed your stay with us.

10/10 有夠讚

David

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overnight near Baker St
Needed an overnight near Baker St, so this was a perfect location. The hotel is in good condition, the staff were friendly, the wifi worked and the breakfast was nice!
於 2024 年 2 月住了 1 晚
The Americana Hotel Team 於 2024年2月19日回覆
Thank you for your review. We are glad to hear you enjoyed your stay and look forward to welcoming you again in the future!

8/10 不錯哦

Clive

喜歡：員工素質
於 2024 年 1 月住了 8 晚
The Americana Hotel Team 於 2024年2月14日回覆
Thank you for your review!

8/10 不錯哦

Colin

喜歡：整潔度、員工素質和客房舒適度
London 3 day trip
Really nice hotel, great location, lovely breakfast. Showers a bit hit and miss, rooms not very warm.
於 2024 年 1 月住了 3 晚
The Americana Hotel Team 於 2024年2月14日回覆
Many thanks for your review.

8/10 不錯哦

Cynthia

The Americana Hotel Team 於 2024年2月14日回覆
Many thanks for your review!

8/10 不錯哦

Madi

於 2023 年 12 月住了 2 晚
The Americana Hotel Team 於 2024年2月14日回覆
Thank you for your review.

6/10 一般般

Ana

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 3 晚
The Americana Hotel Team 於 2024年2月14日回覆
Thank you for your review. Wishing you all the best in your future travels.

6/10 一般般

TB

團體旅遊
喜歡：員工素質
mooie locatie gedateerd hotel met matige kamers
locatie perfect staat hotel kamer matig
於 2023 年 10 月住了 5 晚

2/10 很糟糕

Kam

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
No drinking water bottles Heating on too high Not enough lighting No socket by bedside Limited breakfast, nothing hot
於 2023 年 11 月住了 1 晚
Front Office 於 2023年11月23日回覆
Hi KamThe drinking water is available from the reception 24/7 and , for those that do not wish to pay for bottled water, the tap water in rooms is drinkable. There are 7 lights in the room, including bedside lights , excluding bathrooms lights. There are 8 sockets in every room , and 2 are next to the beds. The hotel serves continental breakfast only, and it is clear in the hotel's description.

10/10 有夠讚

Cheryl

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent , friendly and easy
於 2023 年 11 月住了 2 晚
Front Office 於 2023年11月20日回覆
Thank you for your review. We hope to see you again in Americana Hotel.

4/10 不太好

Leonardo

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel com cheiro estranho e muitas escadas
Hotel fedia cigarro e mofo, a localização era ok, meio longe do centro, mas dava para ir de tram. Tinham muitas escadas e sem elevador. As escadas são íngremes e não cabe o pé inteiro! Há opções melhores em Amsterdam pelo mesmo preço!
於 2023 年 11 月住了 2 晚
Front Office 於 2023年11月20日回覆
Not sure what is this review about, really. We have a fully operational lift in the hotel.This is a no-smoking property too.We really doubt this person stayed at Americana Hotel, maybe he is still in Amsterdam ?

8/10 不錯哦

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Receptionist was very helpful
於 2023 年 11 月住了 2 晚
Front Office 於 2023年11月20日回覆
Thank you for your review. We hope to see you again in Americana Hotel.

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
We booked 3 adults in one room, it has 1 double bed and a foldout bed but when u unfold that bed the room is so crammed!!!
於 2023 年 8 月住了 3 晚
The Americana Hotel Team 於 2023年10月9日回覆
Thank you for taking the time to leave a review. We were a bit surprised to hear you had a foldout bed with a double bed as none of our double rooms have that option, only our twin room. Regarding the size of the room, our hotel is a listed building so unfortunately we are not permitted to make any external or internal changes to the accommodation space. It was a pleasure having you in our hotel and we hope to see you again!

6/10 一般般

Glen

情侶出遊
喜歡：整潔度和員工素質
Lower level room was VERY small and suffocatingly hot. A modest hotel experience; however noted that: Location is very good. A good breakfast offering. Courteous and accessible staff.
於 2023 年 9 月住了 3 晚
The Americana Hotel Team 於 2023年10月9日回覆
Thank you for your constructive feedback. Regarding the size of the room our hotel is a listed building meaning we are not permitted to make any changes to the accommodation space. We apologize that you experienced discomfort during your stay

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
The shower cubicle was dirty and the shower door didn’t cover the whole area and they’ve used a tiny bit of shower curtain to cover the rest. The room wasn’t clean and the mattress had an awful smell to it.
於 2023 年 8 月住了 1 晚
The Americana Hotel Team 於 2023年10月9日回覆
Thank you for your feedback. We apologise that you experienced discomfort during your stay. We will relay your comments to our housekeeping team and ask them to review their operating practices. We hope you will stay with us again, and wish you al the best in the future.

8/10 不錯哦

Alain Kenfak

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Bon rapport qualité prix
於 2023 年 8 月住了 3 晚
Front Office Team 於 2023年8月17日回覆
Thank you for the review!

10/10 有夠讚

Maurizio

喜歡：整潔度和員工素質
於 2023 年 7 月住了 1 晚
The Americana Hotel Team 於 2023年8月5日回覆
Thank you

8/10 不錯哦

Alfreda

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A nice little hotel in a great location. Breakfast was fresh and had a good selection. We Loved the 24hr tea/coffee machine, as no kettles in the rooms. The rooms are small but adequate, clean and had good storage options to pack your things away. It was just to sleep and explore, so served its purpose. Very friendly staff.
於 2023 年 7 月住了 2 晚
Front Office Team 於 2023年7月31日回覆
Many thanks for your review. We hope to see you again in Americana Hotel !

10/10 有夠讚

Johanna

於 2023 年 7 月住了 1 晚
Front Office Team 於 2023年7月28日回覆
Many thanks. It was a pleasure to welcome you

10/10 有夠讚

Armisa

於 2023 年 7 月住了 1 晚
Front Office Team 於 2023年7月28日回覆
Thank you Armisa. We are looking forward to seeing you again !

6/10 一般般

Kurt

喜歡：員工素質
於 2023 年 7 月住了 2 晚
Front Office Team 於 2023年7月25日回覆
Thank you for your review.

10/10 有夠讚

Bin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The facility of the hotel is not luxury but meets our needs, especially it is value for money, it is the cheapest hotel I could find in the area. The location is very convenient, 3 minutes walk to Regent Park, 10 minutes walk to Royal Academy of Music, a good arrange of shops nearby. The staff were friendly and helpful. Will use the hotel again in the future.
於 2023 年 7 月住了 4 晚
Front Office Team 於 2023年7月25日回覆
Thank you for the positive review

8/10 不錯哦

celine

於 2023 年 7 月住了 5 晚
The Americana Hotel Team 於 2023年7月22日回覆
Many thanks for your review.

4/10 不太好

Federica

情侶出遊
不喜歡：員工素質和住宿環境和硬體
Excellent position, terrible breakfast
於 2023 年 7 月住了 2 晚
The Americana Hotel Team 於 2023年7月15日回覆
Hello, we're very sorry the breakfast was not satisfactory, we welcome all feedback if you are willing to give us another chance and suggest ways we can improve.

8/10 不錯哦

A

喜歡：整潔度、員工素質和住宿環境和硬體
Good value and excellent location.
Good value, central location. Room was fine for the cost, but bed a little hard! Continental breakfast was good.
於 2023 年 7 月住了 1 晚
Front Office Team 於 2023年7月15日回覆
Many thanks for the review.

6/10 一般般

lee

於 2023 年 7 月住了 1 晚
Front Office Team 於 2023年7月25日回覆
Thank you for the review

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great reception staff. Good value with continental breakfast. Easy distance to transport. Close to shopping and busy attractions yet not noisy at night. Comfortable bed, good nights sleep. Room was as described.
於 2023 年 6 月住了 2 晚
The Americana Hotel Team 於 2023年7月15日回覆
Thank you for your kind review, we really appreciate it!

10/10 有夠讚

MORTEN

於 2023 年 6 月住了 3 晚
Front Office Team 於 2023年7月15日回覆
Many thanks for your review

6/10 一般般

Kezia

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 2 晚
Front Office Team 於 2023年7月15日回覆
Many thanks for your review

2/10 很糟糕

Amy

於 2023 年 6 月住了 1 晚
Front Office Team 於 2023年7月15日回覆
Many thanks for your review

8/10 不錯哦

Akio

商務旅客
喜歡：員工素質和住宿環境和硬體
The room is small, but it was very calm in the night that was very nice.
於 2023 年 6 月住了 3 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

4/10 不太好

Samantha

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
I wouldnt stay here in the summer. The rooms are incredibly hot. Also the wifi is non existent. The hotel really only has the location and staff going for it.
於 2023 年 6 月住了 1 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

10/10 有夠讚

Fay

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
So convenient for everything.
於 2023 年 5 月住了 5 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

10/10 有夠讚

George

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The lounge and dining area were quite nice, as was the continental breakfast. I would just warn readers that the room and bathroom/shower we stayed in was very small but nice. I believe for the price, this is the size one would get when staying in a central London- or any big city- hotel. Our room did not have a street view, and therefore was very quiet. I would advise travelers that are sensitive to noise to ask for rooms that are not facing the street, no matter where one stays.
於 2023 年 5 月住了 4 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

6/10 一般般

Abdullah

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
They made my stay in London hell!
Too bad, AWFUL, Lacks cleanliness, The furniture is shabby, The towels are worn out! the Internet is a tragedy! Where the Wi-Fi network is a disaster! I changed two rooms because of the Wi-Fi, but! I don’t not recommend staying there! And horrible toilet! They made my stay in London hell!
於 2023 年 5 月住了 3 晚
Front Office Team 於 2023年6月24日回覆
Many thanks for the time you took to write this rather all-engaging review. We will share your findings with our staff and try to improve. We wish you all the best in your future travels!

10/10 有夠讚

Tibor

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was friendly and helpful. Breakfast was delicious and plenty. Excellent value for the money.
於 2023 年 6 月住了 2 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

6/10 一般般

Paul

喜歡：員工素質
於 2023 年 5 月住了 1 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

4/10 不太好

christopher

於 2023 年 5 月住了 1 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

6/10 一般般

Andy

喜歡：整潔度、員工素質和設施服務
於 2023 年 5 月住了 2 晚
Front Office Team 於 2023年6月24日回覆
Thank you for your response. We are looking forward to seeing you again.

8/10 不錯哦

Malin

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Väldigt bra läge! Superbra pris för de läget i London! Frukost ingick och även färsk frukt attplocka med sig för dagen! Lyhört som alla andra ställen i London men inget vi stördes av, lungt område, rekomenderas! När de kommer till hållbarhet....plast glas istället för riktiga glas och små förpackningar med sylt, nutella osv-onödigt
於 2023 年 5 月住了 3 晚
The Americana Hotel Team 於 2023年5月18日回覆
Thank you for your review, we hope to welcome you again in the future!

8/10 不錯哦

sandra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Knee replacement.
Sadly, I checked in at 16:00 And left at 06;00 to have my knee replacement surgery. I stayed in my room and didn't interact. I will fully recover in 6 weeks. The older gent at the front desk wished me luck and invited me to play football in 6 weeks.
於 2023 年 5 月住了 1 晚
The Americana Hotel Team 於 2023年5月9日回覆
Thank you for your comments. We hope the surgery went well, we shall be seeing you on the football pitch soon and hopefully welcoming you back into our establishment.

6/10 一般般

Karin

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Under middel.
God beliggenhed. Meget slidt og alt for lidt plads på toilet. Afløb stoppede til og det var umuligt at finde en konstant temperatur på vandet. Kom lige ind i håndvasken når man gik ind på værelser. Morgenmad: toastbrød, smør, marmelade, kolde æg, tørt "wienerbrød", juice mælk og vand. Kaffe e.a fra automat. Personalet høfligt og venligt.
於 2023 年 4 月住了 3 晚
The Americana Hotel Team 於 2023年5月5日回覆
Thank you for your feedback, we appreciate all comments. We hope to see you again in the future.