外觀

洛根智選假日飯店 - IHG 旗下飯店的評分

2.5 out of 5

評論

8.6

有夠讚

10 分,有夠讚;1000 則評論中有 497 則" "
8 分,不錯哦;1000 則評論中有 327 則" "
6 分,一般般;1000 則評論中有 108 則" "
4 分,不太好;1000 則評論中有 48 則" "
2 分,很糟糕;1000 則評論中有 20 則" "

8.8/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

Jeffrey

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月7日回覆
Jeffrey, we notice that you've left a mid-range rating for your recent stay and we'd appreciate the opportunity to hear more about your experience. We strive to continuously improve, so any specific feedback you could provide would be immensely helpful in directing our focus. Please do not hesitate to share your thoughts with our team. Thank you.

8/10 不錯哦

Susan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月6日回覆
Thanks for the 4/5 rating, Susan!We're thrilled you enjoyed your time at Holiday Inn Express Hocking Hills-Logan so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 有夠讚

Timothy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel has been renovated and is almost completed. Very nice upgrade.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月4日回覆
Timothy, it's great to hear that you appreciated the renovations at Holiday Inn Express Hocking Hills-Logan. We're glad that the upgrades met your expectations and look forward to your next visit with us.

10/10 有夠讚

Paul

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I used this hotel as a base for visiting the Hocking Hills area and state park. It worked great for that. It's close to the state park, while also being close to food and gas in town. The staff at the hotel were very friendly.
於 2024 年 3 月住了 5 晚
Customer Service 於 2024年5月1日回覆
Paul, it's phenomenal to hear that Holiday Inn Express Hocking Hills-Logan served as an ideal base for exploring the exciting Hocking Hills area and state park. Our team members are indeed dedicated to ensuring warm and welcoming experiences for all our guests, and we're thrilled to hear you enjoyed their friendly approach. We're glad that the hotel's location offered convenient access to dining and replenishing essentials, enhancing your stay even further. We look forward to welcoming you back for another fruitful exploration of the Hocking Hills.

4/10 不太好

Dorothy

家庭旅遊
不喜歡:住宿環境和硬體
The pool was not open. I had planned on swimming since site stated had a pool. Didn’t seem to be many people here and we had room farthest from elevators
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日回覆
Dorothy, it is regrettable to hear about the inconveniences you faced during your stay. We understand the frustration from the unavailability of the pool and the undesirable location of your room. Please note that our aim is to provide a comfortable environment, and your concerns will not go unnoticed. In the future, we urge you to let our team members know about such issues promptly, and they will strive to accommodate your preferences better. We appreciate your understanding and hope to deliver a more satisfying experience next time.

10/10 有夠讚

Twila

情侶出遊
喜歡:整潔度、員工素質和設施服務
Under remodeling but very nice rooms and staff
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月19日回覆
Twila, it's great to hear that you appreciated the accommodations at Holiday Inn Express Hocking Hills-Logan despite ongoing renovations. We're also thrilled our team members made a positive impact on your stay. We hope to have the opportunity to welcome you back after renovations are complete for an even better guest experience.

6/10 一般般

Nicole

家庭旅遊
喜歡:員工素質
不喜歡:設施服務
In the future I am sure this property will be terrific but right now please know that is under construction. No pool. No workout facility. Lots of storage pods and materials on property. I’d recommend calling and finding out where they are in the renovation process before booking. The staff were very nice and helpful.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月14日回覆
Nicole, your feedback is much appreciated. While it's unfortunate that parts of the hotel are currently undergoing renovation, we're striving to ensure minimal disruption to our guests' stays. Please accept our apologies for any inconvenience caused. Our aim is to provide an enhanced experience once the renovation is complete.We're glad to hear that our team members were helpful and friendly, as ensuring guest satisfaction is our top priority. Thank you for your patience and recommendations that prospective guests check in about our renovation progress. We look forward to the opportunity of serving you better in the future.

4/10 不太好

Sammy

情侶出遊
不喜歡:設施服務和住宿環境和硬體
- Nothing around the area worth dinning at - Room was unclean - Unresolved overcharge - No notice that the pool and gym were closed for remodeling
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月11日回覆
Sammy, it's regrettable to hear about your recent experience. We understand that variety in nearby dining options is important - our team is always delighted to provide local recommendations. We are also sorry to learn that cleanliness did not meet your expectations - rest assured, we prioritize creating a clean, welcoming environment for all our guests. We certainly understand the frustration with any perceived billing inconsistencies and encourage you to reach out to our financial team to clarify this. We apologize for any oversight in notifying you about the temporary unavailability of our pool and gym facilities during improvement works. Your feedback is invaluable to us as we strive to improve guest experiences. We earnestly hope to have another opportunity to provide you with a more satisfying visit in the future.

10/10 有夠讚

Robert

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Our room was newly renovated and it was very clean and comfortable. We will keep this hotel in mind when visiting Ohio.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月8日回覆
Robert, it's fantastic to hear how impressed you were with our newly updated rooms at the Holiday Inn Express Hocking Hills-Logan. Knowing that you found them to be clean and comfortable really makes our day. We appreciate you keeping us in mind for your future visits to Ohio, and we can't wait to welcome you back.

6/10 一般般

Addison

家庭旅遊
喜歡:整潔度、員工素質和設施服務
They were 1/2 closed due to construction, the pool area is full of boxes, the parking lot is limited due to all the storage containers. Otherwise no issues.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月5日回覆
Addison, thank you for sharing your experience. It is regrettable that the construction and its associated inconveniences dampened your stay. We assure you these are temporary measures to enhance our facilities. We appreciate your patience and understanding during this time of improvement. We're glad to hear that apart from this, you didn't encounter any other issues. We hope to welcome you back in the future to experience the improvements first-hand.

6/10 一般般

Jeanette

不喜歡:員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月5日回覆
Jeanette, thank you for taking the time to rate your stay. We see there's a room for improvement based on your score and we hope to have the chance to welcome you back to provide the exceptional stay you deserve.

10/10 有夠讚

sandra,Davison

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice breakfast
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月2日回覆
Sandra, we're thrilled you enjoyed the breakfast at Holiday Inn Express Hocking Hills-Logan. It's always our aim to offer a satisfying start to the day. We hope to see you again soon for another great experience.

8/10 不錯哦

Emerson

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月31日回覆
Emerson, it's great to see that you had a positive experience at Holiday Inn Express Hocking Hills-Logan. We sincerely appreciate your rating and hope to welcome you back in the future.

10/10 有夠讚

JUSTIN

喜歡:整潔度和員工素質
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月31日回覆
Thank you for the fantastic rating, Justin!It's outstanding you had such a wonderful experience at Holiday Inn Express Hocking Hills-Logan. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 有夠讚

Brooke

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月30日回覆
Brooke, it's fantastic to hear that you had an exceptional experience at Holiday Inn Express Hocking Hills-Logan. We're extraordinarily pleased to note your perfect rating. It would be our pleasure to serve you again in the future, ensuring another memorable stay. Thanks for choosing us!

10/10 有夠讚

Debbie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月30日回覆
Thank you for the 5/5 rating, Debbie!It's excellent you enjoyed your time at Holiday Inn Express Hocking Hills-Logan so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 不錯哦

karina

家庭旅遊, 親子旅遊
Seemed clean, pool and rooms were small
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月29日回覆
Karina, we appreciate you taking the time to share your thoughts. Hearing that you found our property clean is encouraging. We understand that you found the pool and rooms somewhat restricted in space. Our team strives to create a comfortable environment and we recognize that spaciousness is an important aspect for guests. We're grateful for your feedback and will take your notes into account. We hope to serve you again in the future at the Holiday Inn Express Hocking Hills-Logan.

6/10 一般般

Bill

喜歡:員工素質
Hotel was undergoing renovations when we visited. The floor we were on did not have a working ice machine or vending machines. Some of the bed linens had stains on them, staff was prompt to replace them. Breakfast was just ok compared to similar style hotels.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月27日回覆
Bill, it's disheartening to learn that your stay was marred by several factors, particularly with the ongoing renovations and lack of amenities on your floor. We're glad to hear that our team members promptly addressed your concerns about the bed linens. Your thoughts on breakfast have been duly noted and will be considered for improvements. Enjoyable experiences are our goal, and we'll strive to deliver a better stay for you next time.

8/10 不錯哦

Ashley

情侶出遊
喜歡:整潔度、員工素質和設施服務
Parts of the building are under renovation's, which meant some dirty/dusty areas, non working ice machine/vending, limited parking, and large boxes being stored in the pool area. The room we had was very nice and complete. The breakfast and service were great! Close to Hocking Hills popular attractions and two restaurants in walking distance. We would stay again.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月25日回覆
Ashley, thank you for spending time to share your experience at Holiday Inn Express Hocking Hills-Logan. It's heartening to hear that you enjoyed your room and our delightful breakfast options. We appreciate your understanding while we undergo renovations to provide a more enhanced experience for all our guests. Guest satisfaction is our priority, and we are glad that our location and proximity to local attractions added value to your visit. Look forward to welcoming you back again soon.

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very large TV. Excellent free breakfast.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月21日回覆
John, it's delightful to hear that you appreciated the spacious television and complimentary breakfast at Holiday Inn Express Hocking Hills-Logan. It's always our goal to offer amenities that add value to your stay. We hope to welcome you back soon for another excellent visit.

10/10 有夠讚

gary

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and very clean room.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月19日回覆
Gary, it's fantastic to hear you found our Holiday Inn Express Hocking Hills-Logan spotless and our team members welcoming. Thank you for your high praise. We anticipate your next visit will be as enjoyable as the last one.

10/10 有夠讚

Socrates

家庭旅遊
喜歡:整潔度
Very attentive front desk and nice clean rooms
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月1日回覆
Socrates, thank you for your positive comments. At Holiday Inn Express Hocking Hills-Logan, we pride ourselves on the attentiveness of our front desk colleagues and on maintaining clean accommodations. We're thrilled that these aspects contributed to your top-notch experience and we hope to welcome you back in the near future.

6/10 一般般

Joan

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月23日回覆
Joan, thank you for taking the time to share your rating. We value all feedback and we remain committed to enhancing the overall experience for our guests. We're here to ensure each visit is even better than the last and we hope to have another opportunity to serve you in the future.

10/10 有夠讚

Laura

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice, clean, and spacious room with a king bed which we really enjoyed especially after staying in a rustic cabin in the country near Hocking Hills. The staff was friendly and the breakfast assistant, Gus, was very helpful during breakfast.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月21日回覆
Laura, thank you for sharing your experience at Holiday Inn Express Hocking Hills-Logan. We're thrilled you enjoyed your spacious room featuring a king bed. Our team members, including Gus, were pleased to ensure your comfort, specifically during breakfast. We always aim to provide a welcome retreat, particularly following your rustic cabin experience. We appreciate your feedback and look forward to hosting you again.

10/10 有夠讚

Chris

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There was some construction work going on but there were no issues at all. Room that we stayed in on the 3rd floor was fantastic.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月19日回覆
Chris, it's wonderful to learn that you had a fantastic stay with us at Holiday Inn Express Hocking Hills-Logan, despite ongoing construction work. It's pleasing that your 3rd-floor room met your expectations. Your feedback is highly valued, and we hope to welcome you back in the near future.

10/10 有夠讚

Paula

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Large newly reno'd comfortable room. Good breakfast options. Short walk to 3 restaurants. Two comments: all guest must walk by the smoking area, which is used by staff and visitors. The ground is covered in cigarette butts. The area should be moved so non-smoking guests do not have to smell the smoke and staff should be picking up the butts every time they are out there. And, we are NOT a fan of the constant fan on the HVAC system. There is no way to turn if off or down unless it is unplugged and that also means no heat during a chilly Feb night. Great property and we would stay again.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月16日回覆
Paula, thank you for choosing to stay at the Holiday Inn Express Hocking Hills-Logan and sharing your experience. It's great to hear you enjoyed our newly updated rooms and the breakfast options we offer. We acknowledge your concerns regarding the smoking area and HVAC system, and we're considering your suggestions for improvements. It is our main priority to ensure a comfortable experience for all guests. What's most important is that despite these minor inconveniences, you found exceptional value in your stay. We're grateful for your feedback and look forward to welcoming you back.

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The checkin process was super easy and quick!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月11日回覆
Jennifer, thank you for the positive feedback! At the Holiday Inn Express Hocking Hills-Logan, we pride ourselves on providing an efficient check-in experience. We're delighted to know that you appreciated our speedy services. Looking forward to serving you again in the future.

10/10 有夠讚

Jason,Marietta

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is going through a renovation, but the rooms and floors that are open are top notch. Little to no disruption services. Will return again.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月4日回覆
Jason, thank you for sharing your positive experience at Holiday Inn Express Hocking Hills-Logan. We're delighted to know our ongoing renovations did not notably impact your stay and that our updated areas met your expectations. We're already looking forward to welcoming you back next time.

8/10 不錯哦

Greg

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
There was a great variety for the free breakfast. The staff were always very pleasant and friendly. Everyone was eager to help.
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月4日回覆
Greg, it's heartening to read about your positive breakfast experience at Holiday Inn Express Hocking Hills-Logan. We're pleased that our team members were welcoming and helpful throughout your stay. Come visit us again for another hospitable experience.

2/10 很糟糕

Clinton

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月2日回覆
We appreciate your feedback, Clinton.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 有夠讚

Carrie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff & everything was very good
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月25日回覆
Carrie, it's delightful to hear that you enjoyed your stay at the Holiday Inn Express Hocking Hills-Logan. We appreciate your kind words about our team members and our facilities. We strive to continuously create exceptional experiences for our guests and are glad that we met your expectations. Thank you once again and we look forward to welcoming you back soon!

8/10 不錯哦

Raenn

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
Not bad and super comfortable
The fact you can bring your dog no questions asked is very nice. It was very clean and pleasant. The beds were super comfortable and everything you could need for a shower is provided.. all Dove brand. Evening service was good, morning not so much. The included breakfast leaves some things to be desired and service was non existant. Altogether not a bad stay but if they had a better staff it could have been a great stay.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月25日回覆
Raenn, thank you for the positive feedback about your stay at the Holiday Inn Express Hocking Hills-Logan. It's delightful to know you enjoyed our convenient pet policy and cleanliness. Also, we appreciate your preference to our comfy beds and provided amenities. About the breakfast, we take your critique seriously and will share your feedback with our team members to improve our morning services. Thrilled that your overall visit was satisfactory. We aspire to make your future visits exceptional.

10/10 有夠讚

Minha

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月24日回覆
Thanks for the perfect rating, Minha!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Holiday Inn Express Hocking Hills-Logan.Have a wonderful day!

8/10 不錯哦

Lawrence

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月18日回覆
Lawrence, thank you for choosing Holiday Inn Express Hocking Hills-Logan for your stay. We appreciate your high rating on Hotels.com and it means a lot to us. We aim to offer our guests a fantastic experience, and we're thrilled that we've succeeded during your stay. We are looking forward to welcoming you back soon.

10/10 有夠讚

Julia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, even while remodeling we had no bad experience. Staff at check in very friendly and accommodating. We will stay here every time we come to hocking hills ohio.
於 2023 年 11 月住了 1 晚

6/10 一般般

Jeffrey

情侶出遊
喜歡:員工素質
Location
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Kristy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Paul

喜歡:員工素質和住宿環境和硬體
Service good, breakfast was very good and lots of variety. I wish that they would state renovations when booking. Parking was limited due to equipment.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Djordjii

於 2023 年 11 月住了 1 晚

8/10 不錯哦

mark

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Extremely Disappointed
Property looks like it getting ready for improvements but it’s way past due. The rate is absolutely ridiculous and can only be considered price gouging. Something was spilled in the elevator and hallway on the Friday I checked in and was still there when I checked out Sunday. The beds were awful and I hope are being replaced. Could smell the people smoking cigarettes and marijuana right outside our window. We were on the second floor. Seems to be a typical hotel owner doing minimum to keep the brand flag while taking advantage of the guests. The staff we did interact with were friendly.
於 2023 年 11 月住了 2 晚

4/10 不太好

真實旅客

不喜歡:客房舒適度
Grossly overpriced for condition of property
Stay was adequate, but not even close to being worth the money being charged. Had issues with the faucets, shower not working correctly, and noisy. Not a $300+ a night value.
於 2023 年 11 月住了 2 晚
Glena Smith - General Manager 於 2023年11月8日回覆
Thank you very much for taking the time to write about your comments. We are sorry to hear that you had a less than pleasant stay with us. Our hotel is scheduled for a major renovation, which will include all new carpet, complete bathroom remodel and change in the color scheme of the hotel. This large-scale renovation will start in November, this year and take approximately 5 and a half months. The items you mentioned regarding cleanliness and quality of the room will be addressed with our Maintenance Engineer.

8/10 不錯哦

michael

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Richard

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Perfect location. The staff was very pleasant and helpful! The breakfast was great. The rooms were nice and a comfortable.
於 2023 年 10 月住了 3 晚
Glena Smith - General Manager 於 2023年11月8日回覆
Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us and that you feel you received great service. It’s something that our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Thank you again for staying with us.

8/10 不錯哦

David

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
Very clean, easy check-in, very close to Hocking Hills for hiking
於 2023 年 10 月住了 1 晚
Glena Smith - General Manager 於 2023年11月8日回覆
Thank you so much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us and that you feel you received great service. It’s something that our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staff. Thank you again for staying with us.

10/10 有夠讚

Melanie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Glena Smith - General Manager 於 2023年11月8日回覆
Melanie, Thank you for taking the time to tell us about your experience at Holiday Inn Express HOCKING HILLS-LOGAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

2/10 很糟糕

Paige

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Delores

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

robyn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Glena Smith - General Manager 於 2023年11月8日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOCKING HILLS-LOGAN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express Hocking Hills, Logan Ohio.