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Holiday Inn Express Buffalo NE Lockport的評分

2.5 out of 5
Holiday Inn Express Buffalo NE Lockport
6900 SOUTH TRANSIT ROAD, Lockport, NY

評論

9.0

太棒了

10 分，有夠讚；444 則評論中有 310 則" "
8 分，不錯哦；444 則評論中有 82 則" "
6 分，一般般；444 則評論中有 27 則" "
4 分，不太好；444 則評論中有 9 則" "
2 分，很糟糕；444 則評論中有 16 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Marie Antoinette

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
…
於 2024 年 5 月住了 4 晚
Mia Olear Front Office Manager 於 2024年5月26日回覆
Marie! We are so happy to hear that you have enjoyed your stay here with us, and we hope you will stay with us again soon!

8/10 不錯哦

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Mia Olear Front Office Manager 於 2024年5月26日回覆
Hi Gary!we are so glad to hear that you have enjoyed your stay with us and we hope to see you again soon!

10/10 有夠讚

Luz M

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everthing breakfast 😋
於 2024 年 5 月住了 3 晚
Mia Olear Front Office Manager 於 2024年5月18日回覆
Hello Luz M!I am so glad to hear that you enjoyed your stay with us! And that you enjoyed our breakfast, We hope to see you again soon!

10/10 有夠讚

Stefanos

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent place to stay a night.
於 2024 年 4 月住了 1 晚
Mia Olear Front Office Manager 於 2024年4月29日回覆
Hi Stefanos!I want to thank you for taking the time to write a review and we are really glad to hear that you enjoyed your stay with us! we hope to see you again in the future!

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property. Staff is friendly and efficient. Clean spacious rooms. Fantastic mattresses..I slept so well. And a complete breakfast offered. I will definitely stay there again.
於 2024 年 4 月住了 3 晚
Mia Olear Front Office Manager 於 2024年4月27日回覆
Hi Catherine!We are so thrilled to hear that you enjoyed your recent stay with us here! I will make sure to share your kind words with my staff We hope to see you again in the future!

10/10 有夠讚

Rosemary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Mia Olear Front Office Manager 於 2024年4月28日回覆
Hi Rosemary!We are so thrilled to hear that you enjoyed your stay with us! We hope to see you again soon!

10/10 有夠讚

Rosemary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms and lobby were roomy and clean
於 2024 年 4 月住了 1 晚
Mia Olear Front Office Manager 於 2024年4月27日回覆
Hi Rosemary!we are so happy to hear that you enjoyed your stay with us! we hope to see you again soon!

10/10 有夠讚

Leslie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet, Clean, and Safe.
於 2024 年 4 月住了 2 晚
Mia Olear Front Office Manager 於 2024年4月27日回覆
Hi Leslie!we are so happy to hear that you enjoyed your stay with us! we hope to see you again soon!

10/10 有夠讚

Jenny

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A GREAT place to stay! Very clean, convenient & staff was all very friendly!! Enjoyed the room, indoor pool & breakfast!
於 2024 年 4 月住了 2 晚
Mia Olear Front Office Manager 於 2024年4月22日回覆
Hello Jenny!We are extremely thrilled to hear that you have enjoyed your recent stay with us here, Thank you very much for your kind words that I will make sure gets shared with the staff! We hope to see you again in the future!

10/10 有夠讚

Alex

Mint
於 2024 年 4 月住了 1 晚
Mia Olear Front Office Manager 於 2024年4月22日回覆
Hi Alex!I am so glad to here that your stay was Mint! I will make sure to share that with the staff! We hope to see you again soon!

10/10 有夠讚

Frank

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The stay was wonderful! Our room was beautiful and extremely clean. The breakfast was delicious. Your staff was kind and helpful. Thank You
於 2024 年 4 月住了 1 晚
Mia Olear Front Office Manager 於 2024年4月20日回覆
Hi Frank!We are so thrilled to hear that you enjoyed your recent stay with us! I will make sure to share your kind words with our staff! we look forward to having you stay with us again hopefully soon!

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Clean, safe. Great bed, tv
於 2024 年 4 月住了 1 晚
Mia Olear Front Office Manager 於 2024年4月12日回覆
Michael,Thank you for taking the time to give us feedback, we are thrilled you enjoyed your stay with us, and we hope to see you again soon!

10/10 有夠讚

Jamie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Impressed with the cleanliness of the property & the delicious breakfast. My som might be going to the University at Buffalo. If he does we will definitely be staying there again!!
於 2024 年 4 月住了 1 晚
Mia Olear Front Office Manager 於 2024年4月8日回覆
Hi Jamie!We are so thrilled that you enjoyed your stay here at the Holiday Inn Express Lockport, Super glad to hear all of your wonderful feedback and I will share it with our staff. We cant wait for you to come back next time!

10/10 有夠讚

Yong Hoon

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast menus are need to little bit improved
於 2024 年 3 月住了 5 晚
Mia Olear Front Office Manager 於 2024年3月25日回覆
Hi Yong HoonWe are glad to hear that your stay was good! We are sorry to hear that the breakfast did not meet your standards, I will make sure to share this with the staff. Thank you again for staying with us and we hope to see you again soon!

10/10 有夠讚

Akira

情侶出遊
喜歡：整潔度和員工素質
It was a great stay with my family.
於 2024 年 3 月住了 3 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
Thank You so much for your review, we are glad to hear that you have enjoyed your stay, we hope to see you again soon!

10/10 有夠讚

Adam

於 2024 年 3 月住了 2 晚
Mia Olear Front Office Manager 於 2024年4月5日回覆
Hi Adam,We are thrilled to hear that you enjoyed your stay, we hope to have you stay with us again soon!

10/10 有夠讚

Sharon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and quiet. Loved having the built in night light in the bathroom!
於 2024 年 3 月住了 1 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are beyond thrilled to hear you enjoyed your stay and we will share it with the staff. We hope to see you again soon!

10/10 有夠讚

Sarai

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me encanta en todos los aspectos 💫🔥❤️
於 2024 年 3 月住了 1 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
Estamos más que encantados de saber que disfrutó de su estadía y lo compartiremos con el personal. Esperamos volver a verte pronto!

10/10 有夠讚

Celine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good staff and clean
於 2024 年 2 月住了 2 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are beyond thrilled to hear you enjoyed your stay We hope to see you again soon!

10/10 有夠讚

Stephanie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This was, by far the cleanest hotel i have srayed in a very long time. I honestly thought it was brand new. Everything was clean and the whole place smelled good, even the caulk in the bathroom was still white and intact! Everyone on staff was extremely friendly and helpful. This will definitely be my go to hotel when I'm in the area from now on.
於 2024 年 2 月住了 8 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are beyond thrilled to hear you enjoyed your stay and we will share your review with the staff. We hope to see you again soon!!

10/10 有夠讚

Brandon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are glad to hear you enjoyed your stay and We hope to see you again soon!

10/10 有夠讚

Mahum

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely rooms, awesome breakfast!
於 2024 年 2 月住了 1 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are beyond thrilled to hear you enjoyed your stay and we will share it with the staff. We hope to see you again soon!

10/10 有夠讚

Joshua

喜歡：整潔度、員工素質和住宿環境和硬體
Pool and dining area were great. Very friendly staff.
於 2024 年 2 月住了 1 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are beyond thrilled to hear you enjoyed your stay and we will share it with the staff. We hope to see you again soon!

10/10 有夠讚

Steven

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
This hotel is fairly new everything here was to high standards
於 2024 年 2 月住了 4 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are beyond thrilled to hear you enjoyed your stay and we will share it with the staff. We hope to see you again soon!

10/10 有夠讚

Jonathan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was good
於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
Thank you for your review, we are so glad to hear you enjoyed your stay and we hope to see you soon !

10/10 有夠讚

Roberta

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
Thank You for your review We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 有夠讚

Molly

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lockport Stay
Great location & facility.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Luis A.

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Mia Olear Front Office Manager 於 2024年1月4日回覆
Luis,We are so happy to hear that your stay was good, we hope to see you again sometime soon!

10/10 有夠讚

Sarai

親子旅遊
喜歡：設施服務
於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2024年1月4日回覆
Sarai We are so glad to hear that you enjoyed your stay and we hope to see you again real soon!

8/10 不錯哦

Jacqueline

於 2023 年 12 月住了 2 晚
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are glad to hear you enjoyed your stay We hope to see you again soon!

10/10 有夠讚

Brian

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2024年1月4日回覆
Hi Brian!We are thrilled to hear hat you enjoyed your stay with us and we hope to see you again soon!

10/10 有夠讚

Kevin

情侶出遊
喜歡：設施服務
於 2023 年 12 月住了 2 晚
Amirah 於 2023年12月18日回覆
Hello Kevin,We are pleased to hear that you enjoyed your stay here. We strive to make our guest feel at home. We hope to see you again soon.-Amirah

2/10 很糟糕

David

Sheets and linen stained,and dirty,then eating Dinner and was joined by a family of red ants. Not satisfied at all
於 2023 年 12 月住了 3 晚
Dei 於 2023年12月18日回覆
Hello David,Thank you for sharing your feedback. We are very apologetic that you did not have a great stay. This is not the level of service we strive to provide. Our Front Office Manager, Mia, believed she had successfully resolved your concerns through our service recovery processes. We hope you will choose to give us another opportunity in the future and prove this was an isolated incident.

10/10 有夠讚

Karen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was flawless, staff member was polite, pleasant and efficient.
於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2023年12月17日回覆
Karen,We are so thrilled to hear that you enjoyed your stay and I will share your review with the staff. Thank you so much and we hope to have you stay with us again soon!

8/10 不錯哦

Terri

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2023年12月16日回覆
Terri,we are glad to hear you enjoyed your stay, we hope you will stay with us again soon!

10/10 有夠讚

Andre

於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2023年12月16日回覆
Andre,we are thrilled to hear you enjoyed your stay and we hope to have you stay again soon!

10/10 有夠讚

Franklin

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Highly recommended
Mia Olear Front Office Manager 於 2024年3月16日回覆
We are beyond thrilled to hear you enjoyed your stay and we will share it with the staff. We hope to see you again soon!

10/10 有夠讚

Lauren

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Mia Olear Front Office Manager 於 2023年12月10日回覆
Lauren we are so glad to hear that you enjoyed your stay with us!

10/10 有夠讚

Franklin

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and location
於 2023 年 11 月住了 1 晚
Amirah 於 2023年12月6日回覆
Hello Franklin!We are glad to hear that you had a great stay with us! We hope to see you again in the future.-AmirahFront Desk

10/10 有夠讚

Karen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breakfast lady
The lady in charge of breakfast was wonderful. Always checking on everyone . Friendly. It was as if it were a restaurant. Shes a keeper!
於 2023 年 11 月住了 4 晚
Mia Olear Front Office Manager 於 2023年12月10日回覆
Thank You so much for your feedback, I will make sure I share this with our breakfast attendant, we are so thrilled that you enjoyed your time here!

6/10 一般般

Jacob

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It's okay, better then most but could be better
Complained about the room smelling like cigarette smoke from the bathroom vents but was only offered to change rooms the last night so it was pointless. Breakfast was great every day. The water dried out our skin after showers which wasn't the best feeling.
於 2023 年 12 月住了 2 晚
Mia Olear Front Office Manager 於 2023年12月7日回覆
Thank you for the feedback, Jacob. I’m sorry to hear that you smelled cigarette smoke in your room. Our goal is always to make your stay the best it can be and I apologize that we did not meet your expectations. We hope to have the chance to have you stay with us again.

10/10 有夠讚

Steve

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Mia Olear Front Office Manager 於 2023年12月7日回覆
Hi Steve,We are super glad to hear that you enjoyed your stay, and we hope you will stay with us again soon!

10/10 有夠讚

Laura

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Far exceeds 5stars in my mind, excellent quick friendly check in, very clean property inside and outside.
於 2023 年 11 月住了 1 晚
Amirah 於 2023年11月24日回覆
Hello Laura! Thank you for your great review. We are so glad that your stay met your expectations and we strive to keep our hotel clean. We hope that you book again with us in the future!-Amirah Front desk

10/10 有夠讚

Matthew

於 2023 年 11 月住了 2 晚
Amirah 於 2023年11月24日回覆
Hello Matthew! Thank you for your great review. We hope to see you in the future!-Amirah Front desk

10/10 有夠讚

vanessa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Amirah 於 2023年11月19日回覆
Hello Vanessa! We are pleased to know that your stay met your expectations! We strive to be a great place to stay. We hope to see you in the future. -AmirahFront Desk

10/10 有夠讚

Ronald

於 2023 年 11 月住了 3 晚
Amirah 於 2023年12月6日回覆
Hello Ronald,Thank you for a great review! We appreciate your business and hope to see you come back soon!-Amirah Front Desk

10/10 有夠讚

Jeri-Ann

Very clean, comfortable and felt new and updated.
於 2023 年 11 月住了 1 晚
Mia Olear Front Office Manager 於 2023年12月7日回覆
Hi Jeri-Ann!we are thrilled to hear that you enjoyed your stay! we hope you will stay with us again soon!

10/10 有夠讚

Marsha

於 2023 年 11 月住了 2 晚
Mia Olear Front Office Manager 於 2023年12月7日回覆
Hi Marsha,We are so glad to hear that you have enjoyed your stay, we hope you will stay with us again soon!

10/10 有夠讚

Kajani

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet and clean.
於 2023 年 10 月住了 2 晚
Mia Olear Front Office Manager 於 2023年10月30日回覆
Thank You very much for your kind review, we are really glad to hear that you enjoyed your stay and we hope to see you again soon.

10/10 有夠讚

Scott

於 2023 年 10 月住了 2 晚
Amirah 於 2023年10月28日回覆
Hello Scott!We are so glad that you enjoyed your stay with us! We appreciate your business and hope to see you again.-Amirah Front Desk