The hotel was great. The restaurant had delicious food, if a little expensive. The spa was cool, but very small and too expensive for what it was. The steam room was not working and they kept the price the same.
Maxime
於 2025 年 7 月住了 4 晚
10/10
Gorgeous hotel , staff really friendly , standard double a little small but was okay for 1 night , would definately stay again
Christine
於 2025 年 6 月住了 1 晚
4/10
Pool is an extra charge of GBP 30!!
Natasha
於 2025 年 7 月住了 2 晚
10/10
Absolutely gorgeous hotel .super friendly staff that made you feel very welcome one especially showed us round a couple of rooms is name was Alex he was amazing and very professional at his job service was great
I will be staying here again loved it so relaxed ‘chilled and a boss atmosphere . Best hotel in Liverpool ⭐️⭐️⭐️⭐️⭐️
Nicky
於 2025 年 7 月住了 1 晚
10/10
Really lovely place building was beautiful the staff were very friendly and helpful.
Amy
於 2025 年 6 月住了 1 晚
10/10
Stunning property. Fab location, shopping, restaurants, landmarks all walkable to. Attentive staff.
shafia
於 2025 年 7 月住了 2 晚
2/10
All the information provided regarding prices are incorrect.
Misleading and breakdowns which were not highlighted
Kamal
於 2025 年 6 月住了 2 晚
10/10
My Mum was gifted a spa day for two for her birthday so I decided to book a stay also. So glad I did ...loved this hotel. Upgrade on the room, fantastic and beautiful bar area and staff were fab. If I had to offer a slight area to improve...the pool was a tad cool for a spa pool. The hotel was a great location to bars and resturants. Thank you for a lovrly stay .
Michael
於 2025 年 6 月住了 1 晚
10/10
Sharon
於 2025 年 6 月住了 1 晚
6/10
Lovely loking building, and bar area. Check in was quite slow. We were in room 009 and 010 on the lower ground floor. When you exit the lift there is signage for 001 -003 and 19-21 but nothing in between, we asked 3 staff and none then knew where it was, it makes no sense to have signage that does not cover all room numbers. Room 009 was a reasonable size but 010 was about a meter and a half narrower and wasnt big enough to swing a cat in, really disappointing that the size of the rooms differed so much for the same price. Our room keys didn't work and we jad to chnage them 3 times as each time the key didnt work. The bed was comfy and the room temperature was good. Sign on room stating if yiu wanted fresh milk for drinks to just ask, this was requested but we were provided with milk in plastic packers. Negatives are not major issues (except the size of room 010) but small changes could make this hotel a great hotel rather than average. We are already booked in for an event in July, so I'm hoping management see these comments and can make a 2nd stay much more enjoyable so we don't regret the booking and go back to our usual hotel.
Dawn
於 2025 年 6 月住了 1 晚
10/10
Sam
於 2025 年 6 月住了 1 晚
8/10
Good standard hotel in an excellent location
Christopher
於 2025 年 6 月住了 1 晚
10/10
Great location, friendly and welcoming staff. Rooms were large and had every amenity you could need. Food was excellent. Lobby and restaurant area stunning.
Marcus
於 2025 年 6 月住了 1 晚
10/10
Comfortable room and beautiful lobby and bar. Great staff
Robert
於 2025 年 5 月住了 2 晚
10/10
Ryan
於 2025 年 6 月住了 4 晚
10/10
Superb hotel. Superb staff. Nothing too difficult at all. Great food and drink choices. Easy to get around the city. Room was exceptional too. Faultless!
Tony
於 2025 年 6 月住了 2 晚
8/10
Jeff
於 2025 年 6 月住了 2 晚
10/10
Manon
於 2025 年 5 月住了 1 晚
10/10
Honestly, blew me out of the water. I wasn’t expecting this to be nearly as nice as it was based off of the price. This has actually been the best hotel experience we’ve experienced since coming to the UK two weeks ago - from the friendly male Indian staff member to the luxurious building/interiors/design to the massive room with lofted ceilings and nice amenities - with details like having our bags sent up to the room and cucumber water in fine glasses at the front - I was thoroughly impressed. And I’m usually quite the critic. Thank you!
Ellen
於 2025 年 5 月住了 1 晚
10/10
Amazing hotel, the staff are very friendly. My room was so gorgeous with beautiful high ceilings. The bar was stunning with delicious cocktails. Highly reccomend, easy to walk to everywhere from there.
Reena
於 2025 年 5 月住了 1 晚
10/10
winchell
於 2025 年 5 月住了 1 晚
10/10
Lovely!
Angela
於 2025 年 5 月住了 1 晚
10/10
This is an outstanding hotel with excellent service and staff.
kourosh
於 2025 年 5 月住了 1 晚
8/10
Beautiful old building. Room was on the small side but functional. Check in was a bit slow.