I like the position of the hotel, it is convenient that I can go every sightseeing places by foot within a reasonable time period around 15-30 mins.
I don’t like the cleanliness of the hotel, I feel it is a little bit dirty, I found a lighter under the bedside table, and some dirt around the toilet. I also found that there are some broken parts of toilet facilities. And when the box tissue is run out, the housekeeper does not refill it after tidy up the room in the second day.
Sze Ki
於 2023 年 5 月住了 2 晚
8/10 不錯哦
Hao
家庭旅遊
2022年3月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hao
於 2022 年 3 月住了 3 晚
4/10 不太好
Wing Hon
2024年6月16日
不喜歡:住宿環境和硬體
room key failed after using just one or two times and needed to fix, and then when you tried to open your room door and it was not working and you had to the front desk to fix it, it was so disgusting the quality of the toilet paper was so bad that my ass still got hurt. this is the worst Novotel i have ever lived.
Wing Hon
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Paul
家庭旅遊
2024年6月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Staff were so helpful! Felt as though they would do anything to make your stay enjoyable
Paul
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Karen
2024年6月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Karen
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Natalie
親子旅遊
2024年5月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great for Family’s visiting the city..the pool isn’t too deep but my 6year old did need a ring and the air-con isn’t very good but all round a great hotel
Natalie
於 2024 年 5 月住了 2 晚
6/10 一般般
Cordelia
2024年5月26日
不喜歡:住宿環境和硬體
Cordelia
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Juan
2024年5月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the hotel was amazing. And it was around the city centre where you can shop, dine, and explore.
Juan
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Braxton
2024年5月14日
喜歡:整潔度、員工素質和設施服務
Great experience at Novotel. It was in the perfect area and easily walkable to Mathew St., Liverpool One and Royal Albert Dock. Area was clean and staff was very friendly and helpful. The only downside to our stay was the lack of proper air conditioning! It got fairly hot during the day.