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利物浦中心阿爾伯特碼頭宜必思飯店 - 利物浦一號的評分

3 out of 5
利物浦中心阿爾伯特碼頭宜必思飯店 - 利物浦一號
27 Wapping, Liverpool, England

評論

8.4

非常好

10 分，有夠讚；1002 則評論中有 436 則" "
8 分，不錯哦；1002 則評論中有 373 則" "
6 分，一般般；1002 則評論中有 109 則" "
4 分，不太好；1002 則評論中有 54 則" "
2 分，很糟糕；1002 則評論中有 30 則" "

8.4/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

4/10 不太好

Ka Lai

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No good and bad service
於 2024 年 3 月住了 1 晚
Lisa 於 2024年3月11日回覆
Dear Ka Lai,Thank you for sharing your feedback with us. We apologise for any shortcomings in the service you experienced during your stay. We appreciate you bringing this to our attention and will take it into account as we strive to provide the best possible experience for our guests. Kind regards,ibis Liverpool Centre Albert Dock - Liverpool One

8/10 不錯哦

Hong Sang Henry

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The bed not comfortable for me. Front desk service and carpark is good
於 2021 年 8 月住了 1 晚

8/10 不錯哦

Ka Pik

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
接待處職員友善，態度良好，入住過程方便快捷。
於 2019 年 12 月住了 1 晚

10/10 有夠讚

KWOK HO

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯哦

kit hung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯哦

Gill

團體旅遊
喜歡：整潔度、員工素質和設施服務
Majority of staff were excellent.Disabled room needs attention and adjusting in some areas. Small rooms but overall glad we stayed.
於 2024 年 4 月住了 2 晚
Lisa 於 2024年4月23日回覆
Dear Gill, Thank you for your feedback. We appreciate your kind words about our staff. We will address the issues with the disabled room promptly. We hope to welcome you back for an improved experience. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One.

10/10 有夠讚

Jeff

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Ibis is in a very convenient location if you are looking to explore the Albert Docks area. The staff was friendly and helpful. I would stay again.
於 2024 年 4 月住了 4 晚
Lisa 於 2024年4月22日回覆
Dear Jeff, We are delighted to hear that you found our location convenient and our staff friendly and helpful. We look forward to welcoming you back at ibis Liverpool Centre Albert Dock - Liverpool One. Thank you for your kind words. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

8/10 不錯哦

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Lisa 於 2024年4月22日回覆
Dear JamesMany thanks for taking the time to leave your review. We hope to see you back soon.Kind regardsLisa ThornborrowIbis Liverpool Centre Albert Dock - Liverpool One

10/10 有夠讚

Kirsten

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, friendly staff, clean rooms. Rooms are small but that wasn’t a surprise.
於 2024 年 4 月住了 1 晚
Lisa 於 2024年4月15日回覆
Dear Kirsten, Thank you for highlighting our great location, friendly staff and clean rooms. We appreciate your understanding regarding the room size. We hope to welcome you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

10/10 有夠讚

Kenneth

喜歡：整潔度、員工素質和住宿環境和硬體
Always a good affordable choice when up il the area
於 2024 年 4 月住了 1 晚
Lisa 於 2024年4月11日回覆
Dear Kenneth,Thank you for your positive feedback! We are delighted to be your affordable choice in the area. We look forward to welcoming you back soon.Kind regards,Lisa ThornborrowGeneral Manager, ibis Liverpool Centre Albert Dock - Liverpool One

4/10 不太好

Sandra

情侶出遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Hotel in a good location. But thats were it ends. Room very poor no usb for changing phones room very small two beds pushed together to make one bed and my husband fell down the gap in the bed and when you pay £203.00 for one night stay you would expect a better standard. No bin liner in the bins. Mattress very thin more like a mattress topper. Very disappointed with the quality of the room.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Colin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Disappointed they was no face towels
於 2024 年 4 月住了 2 晚
Lisa 於 2024年4月8日回覆
Dear Colin, Thank you for your feedback. We apologise for the inconvenience regarding the absence of face towels. We can provide additional bath towels, however we do not provide face towels. We hope to welcome you back for a better experience. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

8/10 不錯哦

Boyette，Manchester

喜歡：整潔度、員工素質和住宿環境和硬體
A few minutes walk from the bus station, the docks and Liverpool one. Shame the museum are on strike. Apart from that beautiful city
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Wayne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Lisa 於 2024年4月8日回覆
Dear WayneMany thanks for taking the time to leave your review, it's much appreciated and we look forward to welcoming you back soon.Kind regardsIbis Liverpool Centre Albert Dock - Liverpool One

6/10 一般般

André

商務旅客
喜歡：員工素質
不喜歡：設施服務
Low budget experience for a mid-price room
於 2024 年 3 月住了 1 晚
Lisa 於 2024年4月3日回覆
Dear André, We regret to hear about your experience. Our aim is to provide a comfortable stay for all guests. We appreciate your feedback and will strive to make improvements. Thank you for sharing your thoughts. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One

8/10 不錯哦

Ryan

情侶出遊
Onsite parking was great for 10 a night, The toilets from other rooms were noisy and the extractor fan in our bathroom didnt work! Cheap n cheerful place to stay in liverpool.
於 2024 年 3 月住了 1 晚
Lisa 於 2024年4月3日回覆
Dear Ryan, Thank you for your review. We are glad you found our onsite parking convenient. We apologise for the inconvenience caused by the noisy toilets and the extractor fan in your room. Your feedback is valuable to us. We hope to welcome you back soon. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

10/10 有夠讚

Marcus

家庭旅遊
喜歡：設施服務
Everything was ideal, situated in the centre of the city. Everything we needed was a small walk away, would definitely stay here again if available, thank you.
於 2024 年 3 月住了 1 晚
Lisa 於 2024年3月26日回覆
Dear Marcus, We are delighted to hear that you found our location ideal for your needs. We are glad you enjoyed your stay with us and look forward to welcoming you back in the future. Thank you for choosing ibis Liverpool Centre Albert Dock - Liverpool One. Kind regards!

2/10 很糟糕

JASON，Pontypridd

喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
This was a disappointing stay. The room was appalling. The bathroom door wouldn’t shut at all (recorded it). The bed was like sleeping on a park bench. The carpet in the room was dirty. Debris in one place, muddy stains in another and sticky in another place. Would deffo never stay here again.
於 2024 年 3 月住了 2 晚
Lisa 於 2024年3月25日回覆
Dear Jason, We are truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the room conditions is concerning and we apologise for the inconvenience caused. Ensuring a comfortable and clean environment is a top priority for us, and we will address these issues promptly. We appreciate your feedback and will take necessary actions to improve. We hope you reconsider and give us another chance to provide you with a better stay. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One

8/10 不錯哦

Martin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Lisa 於 2024年3月23日回覆
Dear MartinMany thanks for your review. We hope to be able to welcome you back soon.Kind regardsIbis Liverpool Centre Albert Dock - Liverpool One

10/10 有夠讚

Sheila

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, good value for money, clean, comfortable. Bedroom had everything we needed. Really helpful staff, could store luggage before check in and after check out until we returned to collect it. Easy overnight parking.
於 2024 年 3 月住了 1 晚
Lisa 於 2024年3月20日回覆
Dear Sheila, We are thrilled to hear about your positive experience! We are pleased that you found our location excellent, rooms clean and comfortable and our staff helpful. It was a pleasure to assist with luggage storage. Thank you for choosing ibis Liverpool Centre Albert Dock - Liverpool One and we look forward to welcoming you back soon. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

8/10 不錯哦

WENDY

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable overnight stay for trip to city. Very convenient, close to Dock and tourist attractions yet very quiet in room. Clean, comfy bed, excellent hot shower.
於 2024 年 3 月住了 1 晚
Lisa 於 2024年3月14日回覆
Dear Wendy, We are delighted to hear that you had a comfortable stay with us. We are glad you found our location convenient and enjoyed the cleanliness, comfy bed, and excellent hot shower. Looking forward to welcoming you back soon! Best regards, ibis Liverpool Centre Albert Dock - Liverpool One

2/10 很糟糕

Adel

不喜歡：整潔度、員工素質和住宿環境和硬體
Not helpful small room
於 2024 年 1 月住了 2 晚
Lisa 於 2024年3月11日回覆
Dear Adel,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience you may have experienced during your stay with us. Your comments regarding the size of the room have been duly noted. We appreciate your valuable input and will take it into consideration for future improvements.We hope that despite this issue, you had an otherwise pleasant stay with us. If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,ibis Liverpool Centre Albert Dock - Liverpool One

2/10 很糟糕

usama

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
It was really cold heater systems not working and only on channel tv .
於 2024 年 2 月住了 1 晚
Lisa 於 2024年3月12日回覆
Dear Usama,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience caused by the heating system not working properly and the limited channel selection on the TV. Your comments have been duly noted and will be taken into account as we strive to improve our services. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.Best regards,ibis Liverpool Centre Albert Dock - Liverpool One

10/10 有夠讚

Scott

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely wonderful staff. Good breakfast and excellent location!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

mark

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay. Good location. Clean tidy rooms. Plenty parking
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Alan

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Location
於 2024 年 2 月住了 2 晚

6/10 一般般

Carl

情侶出遊
喜歡：整潔度
The hotel is in a great location with easy and secure parking which was a plus for us. Parking was £10 a night which is a little cheeky but a lot cheaper than any of the surrounding carparks. Reception area was a little cramped and basic but did what it needed to do. Our room was very basic with a mixed of modern and old. The room was clean and tidy. The bed was the biggest down side for us, it was just 2 single beds pushed together with a thin mattress topper on top. The 2 beds kept moving apart leaving a big gap to fall in and the beds were rock hard. Overall we are happy for the low price we paid.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Neil

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good position for this hotel
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Charlotte

情侶出遊
Convenient spot and okay hotel bar. Limited car parking. Rooms are very small. Don’t agree that they won’t accept cash at the bar
於 2024 年 2 月住了 1 晚

6/10 一般般

Mark

喜歡：整潔度和員工素質
Expensive budget rooms
Rooms very expensive for a budget room Room 116 the bathroom is a large pod with your toilet, sink and shower
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Dominic

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Tri

喜歡：整潔度和員工素質
不喜歡：客房舒適度
Nice and comfortable for the price
The AC was a bit weird, at 22c it was way too cold, but at 25c it was way too hot. The bathroom floor creaked. Everything else was pretty nice.
於 2024 年 1 月住了 1 晚

4/10 不太好

Alison

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Very convenient to city centre. Beds were the worst ever,so bad that we went home early
於 2024 年 1 月住了 2 晚

8/10 不錯哦

scott

喜歡：整潔度、員工素質和住宿環境和硬體
Great location very cheap for the quality of hotel
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Peter

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
Always stay here when visiting Liverpool. It has parking and close to city centre.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Ece Ceren

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Location was great, it was not pretty comfortable but ok for couple of days. Breakfast was really good.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Max

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Modern room, large clean bathroom with a really good hot shower. The breakfast was included so great value and the range of food and drink was excellent. Also well situated and parking next to the hotel at a reasonable rate.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Kim

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Tom Arne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚

8/10 不錯哦

Tom

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Beatrice

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
Absolutely loved this gem. I bought water and and was very impressed by the packaging. I’ve not seen anything like it before.
Loved this packaging
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Beatriz

喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Ellie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Smit

情侶出遊
喜歡：設施服務
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Christine

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Nick

喜歡：住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯哦

amanda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great find in Liverpool
Perfectly situated straight opposite the Albert Dock with amazing views which were fully lit up all day long. Only a five minute walk into Liverpool One Shopping Centre and then into the City. The car park was very reasonable at £10.00 per night however for Blue badge holders this is free. On entering the hotel, the staff were very helpful and always polite and seemed happy There was great Wheelchair access into the hotel and in the main areas. Bedrooms are a little on the small side for electric wheelchairs especially getting into the room. The shower facilities were great with a chair placed in their for those unable to stand. The restaurant was great value for money and very nice food. Drinks were also a good price. For example we ordered 3 main courses and a pint of beer, a pint of coke and a bottle of coke for £45.00 ish. Genuinly a place i will stay in again. In fact for us we found it more user friendly for an electric Wheelchair user. The hotel was much more spacious in the foyer and resturant than the other Ibis Hotel in Liverpool. Very pleased
於 2023 年 12 月住了 4 晚