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Heywood House Hotel, BW Signature Collection

4.0 star property
Georgian hotel in Liverpool with a 24-hour front desk

Choose dates to view prices

Photo gallery for Heywood House Hotel, BW Signature Collection

Front of property
Interior
1 bedroom, Egyptian cotton sheets, in-room safe, desk
Designer toiletries, hair dryer, towels
Coffee and/or coffee maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

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About the neighborhood

Map
11 Fenwick Street, 11, Liverpool, ENG, L27LS

Getting around

  • Liverpool James Street Station - 2 min walk
  • John Lennon Airport (LPL) - 33 min drive

About this property

Heywood House Hotel, BW Signature Collection

Upscale hotel near Royal Albert Dock
Close to Cavern Club and Liverpool ONE, Heywood House Hotel, BW Signature Collection has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), concierge services, and a 24-hour front desk
  • Luggage storage, an elevator, and tour/ticket assistance
  • Smoke-free premises and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Heywood House Hotel, BW Signature Collection have comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Electric kettles, housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 18.40 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1799
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 5.00 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 18.40 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Housekeeping is included for stays of 3 nights or more.

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool

Frequently asked questions

Is Heywood House Hotel, BW Signature Collection pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heywood House Hotel, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heywood House Hotel, BW Signature Collection?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Heywood House Hotel, BW Signature Collection located?

Located in Liverpool City Centre, this hotel is within a 5-minute walk of Liverpool ONE and Cavern Club. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are also within 10 minutes. Liverpool James Street Station is only a 2-minute walk and Moorfields Station is 6 minutes.

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Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Ashleigh

Liked: Amenities, property conditions & facilities
Liked that it was close to everywhere we needed to go. Love that an old building getting used
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotel. Perfect location, clean and comfy
Stayed 3 nights in Feb 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel closed and under repossession order Do not book
Stayed 2 nights in May 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick easy check in lovely staff rooms were a lot better then expected lots of space and a good windo view would definitely go back again 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Jan 2025

6/10 Okay

matthew

Liked: Cleanliness
Disliked: Staff & service, amenities
Super great location nice rooms the personal is not that friendly, a little bit expensive for being a guest house a few steps is easy hotel for the same costo and brand new
Stayed 1 night in Mar 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Comfortable quiet and relaxing stay Great location and great service at front desk
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, especially if you are planning on spending the evening at the Cavan Club.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT!

A little older hotel, the set up or design of the is a little odd, I think it used to be a bank or something. But the staff was GREAT and the location is PERFECT! The Beatles statue is only about 3 blocks down on the pier.
Stayed 2 nights in Mar 2025

10/10 Excellent

mr de

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room for a night in the city.

Fab 1 night stay - thank you. Room was fabulous, comfortable, clean, quiet (this was surprising given it was a Saturday night in city centre) Staff were brilliant and helpful. Location is perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when in Liverpool.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and comfortable stay

Another very comfortable and pleasant stay. Staff always friendly and helpful. Ideal location for attractions/shops/restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Grace

Liked: Amenities
It’s good for the price you pay. clean. It’s very noisy at night being in the city centre.
Stayed 2 nights in Mar 2025

8/10 Good

Shuxin

Liked: Cleanliness, property conditions & facilities
It’s good place for one night so
Stayed 1 night in Sep 2024

2/10 Terrible

Kerry

Disliked: Staff & service

Heywood House Hotel, Liverpool is closed.

The hotel has been repossessed, we were unable to gain entry and left last minute with nowhere to stay in a busy city. Very disappointing as the hotel was repossessed on the 9th April 2025 and nobody told us.
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times. It’s very comfortable and convenient. Staff are all very friendly and helpful. Hotel has a distinctiveness which is missing in chain hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

owen malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good front desk staff extremely helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Morning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff awesome and hotel located central to many sites in Liverpool.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LFC

Easy to get to, nice and clean, central to everything, no complaints ! David.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very pleasant, comfortable one night stay. Hotel well placed for all Liverpool has to offer.
Stayed 1 night in Sep 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas in Liverpool

Excellent hotel brilliant location Friendly staff Room excellent and clean Overall absolutely brilliant Will book again
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly in the room was lovely. Great location!
Stayed 2 nights in Sep 2024