大廳

Capital Hotel的評分

3.5 out of 5
Capital Hotel
111 W Markham St, Little Rock, AR

評論

9.2

太棒了

10 分,有夠讚;394 則評論中有 309 則" "
8 分,不錯哦;394 則評論中有 40 則" "
6 分,一般般;394 則評論中有 24 則" "
4 分,不太好;394 則評論中有 12 則" "
2 分,很糟糕;394 則評論中有 9 則" "

9.6/10

整潔度

9.4/10

員工素質

8.6/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Clara

家庭旅遊
喜歡:設施服務
Beautiful, safe staff is extremely accommodating. Great food.
於 2024 年 4 月住了 1 晚
Greg Pirkle, General Manager 於 2024年4月20日回覆
Dear Clara,Thank you for your feedback related to your stay. I am happy to hear we met your expectations and you appreciated our staff.

10/10 有夠讚

Shannon

於 2024 年 4 月住了 3 晚
Greg Pirkle, General Manager 於 2024年5月3日回覆
Dear Shannon,Thank you for staying at Capital Hotel. We are happy we met your expectations and looking forward to your return. The renovations are coming to an end soon and delighted to show off the new look and enhancements.

2/10 很糟糕

Matthew,Arlington

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very rude staff. We left immediately and went somewhere else
於 2024 年 3 月住了 1 晚
Greg Pirkle, General Manager 於 2024年3月17日回覆
Dear Matthew,I am sorry you had a bad experience before you actually stayed with us. Wish we had a chance to demonstrate our hospitality with you.

6/10 一般般

Andrew C.

情侶出遊
不喜歡:住宿環境和硬體
Nice area. Great little dining spots and bars within walking distance. Hotel is doing some renovations. Woke to a very large crane being set up outside our room window which was used to drop off building materials on the roof/floor right above us causing thundering noises shaking the room and rattling the ceiling lights. Not sure why they would put any guests in that room given how early in the morning they started delivering materials.
於 2024 年 3 月住了 1 晚
Greg Pirkle, General Manager 於 2024年3月15日回覆
Dear Andrew,Thank you for your feedback regarding the property. I am very sorry for the inconvenience caused to you by the delivery of roof materials. This was not supposed to be done until 9am and I do apologize for the early morning disturbance. We are going through a refreshing of the property and do hope you will give us another opportunity when the renovations are done in late May.Again, i am sorry about the experience you had with us.Sincerely,Greg

10/10 有夠讚

kenneth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was exceptionally pleasant and helpful. Hotel is steep in history. Fantastic location.
於 2024 年 3 月住了 1 晚
Greg Pirkle, General Manager 於 2024年3月12日回覆
Dear Kenneth,Thank you for your feedback on your recent stay. Our building is amazing but it is our staff that makes this a great place to stay. Looking forward to your return one day.

10/10 有夠讚

Nicole

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Greg Pirkle, General Manager 於 2024年3月9日回覆
Dear Nicole,Thank you for staying at Capital Hotel. We are happy we met your expectations. Looking forward to your return.

10/10 有夠讚

Dan

喜歡:住宿環境和硬體
Beautiful hotel!
於 2024 年 2 月住了 1 晚
Greg Pirkle, General Manager 於 2024年2月26日回覆
Dear Dan,Thank you for your feedback our beautiful Capital Hotel. We appreciate you staying with us and look forward to your return.

10/10 有夠讚

mark

喜歡:整潔度、員工素質和住宿環境和硬體
Best hotel in town
於 2024 年 2 月住了 1 晚
Greg Pirkle, General Manager 於 2024年2月21日回覆
Dear Mark. Thank you for your profound statement and we are proud you feel that way. We strive to meet or exceed expectations daily. Look forward to your return.

10/10 有夠讚

CARL

喜歡:整潔度、員工素質和住宿環境和硬體
The Capital Hotel is spotlessly Clean and the valet parking is fast and convenient.
於 2024 年 2 月住了 1 晚
Greg Pirkle, General Manager 於 2024年2月2日回覆
Dear Carl,Thank you for staying at Capital Hotel and providing your feedback. We are very happy you appreciated the cleanliness of our property and the efficiency of our Valet.Looking forward to your return.

10/10 有夠讚

Nancy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful old hotel in Little Rock. Friendly staff, very welcoming
於 2024 年 1 月住了 1 晚
Greg Pirkle, General Manager 於 2024年1月25日回覆
Dear Nancy,Thank you for staying at Capital Hotel and sharing your feedback with us. We are pleased that you enjoyed our historic hotel and staff.Looking forward to your return one day.

10/10 有夠讚

JAMES

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Greg Pirkle, General Manager 於 2024年1月17日回覆
Dear James,Thank you for staying at the Capital Hotel. We are happy that we met your expectations and look forward to your return.

10/10 有夠讚

Lynne

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Beautiful lobby and mezzanine. Getting to the gym was confusing and you had to go outside to another building. No fridge in the room.
於 2024 年 1 月住了 1 晚
Greg Pirkle, General Manager 於 2024年1月13日回覆
Dear Lynne,Thank you for staying and Capital Hotel and giving us your valuable feedback. We will be adding minibars and refrigerators into all rooms with coffee makers as well in the spring due to customer feedback. We hope to have you return and see our improvements one day soon.

10/10 有夠讚

Patti

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always love this hotel. We visit several times a year. Great staff. Wonderful food.
於 2023 年 12 月住了 1 晚
GM 於 2024年1月31日回覆
Dear Patti, Welcome back, and thank you for sharing your review of another wonderful stay at our hotel. I am glad that we provide an excellent backdrop for your visits to the Little Rock area. Our staff takes great pride in providing service and accommodations that keep guests returning. Thank you for your continued patronage, and please visit again soon. Best, Gregory Pirkle, GM

10/10 有夠讚

Robert

於 2023 年 12 月住了 1 晚
Greg Pirkle, General Manager 於 2023年12月29日回覆
Dear Robert,Thank you for staying at the Capital Hotel. We are pleased that we met your expectations and we look forward to your return again one day.

6/10 一般般

John

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful hotel
Beautiful place to stay or visit. Room was a bit small for the price and my sink had a leak underneath.
於 2023 年 12 月住了 1 晚
GM 於 2023年12月27日回覆
Dear John, Thank you for choosing to stay at our Capital Hotel. Although we are sorry to hear that you didn't find us a good value, we appreciate you taking the time to share your feedback with us. We value the opinions of our guests, both positive and negative, as they help us to improve our service. Once again, thank you for sharing your review with us. Sincerely, Gregory Pirkle, GM

10/10 有夠讚

Lynn

家庭旅遊
Lovely
This is a lovely, historic hotel with rich history. It is a clearly a favorite of locals especially during the holidays due to its soaring, gorgeous real tree in the lobby to its busy restaurants. Staff is very accommodating.
於 2023 年 12 月住了 1 晚
Greg Pirkle, General Manager 於 2023年12月22日回覆
Dear Lynn,Thank you for staying at Capital Hotel. We are delighted that you find our property such a nice place to visit especially during this festive time. Hope to see you other times of the year as well.

10/10 有夠讚

Blanca

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Must stay !
This hotel is very magical during the Christmas holiday. Everyone was very nice and made you feel welcomed.
於 2023 年 12 月住了 3 晚
Greg Pirkle, General Manager 於 2023年12月19日回覆
Dear Blanca,Thank you for staying at Capital Hotel and sharing such a nice picture. So happy that you enjoyed our magical property during the holidays.

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff service is excellent
於 2023 年 12 月住了 1 晚
Greg Pirkle, General Manager 於 2023年12月19日回覆
Dear Kevin,Thank you for staying at Capital Hotel. We certainly are happy we met your expectations especially with our staff service.

6/10 一般般

David

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
Didn’t measure up to expectations
Exterior and common spaces were very well done. Fantastic Christmas decorations. Room was a big let down. Sparse, no amenities, not even a coffee maker. Bed was ok, nothing special. Carpet and curtains seemed worn and out of date. Overall vibe was that this hotel has seen better days. My biggest issue was the service. My daughter and I were not allowed into the breakfast service because they were “full.” There wasn’t even an attempt to apologize or make it up to us. The valet team seemed harried and were curt, almost rude. Reception was not particularly friendly. All in all, pretty disappointing considering the reputation of this hotel. Next time in LR we’ll definitely choose another property in the area.
於 2023 年 12 月住了 1 晚
Greg Pirkle, General Manager 於 2023年12月11日回覆
Dear David,Thank you for your feedback on your recent stay. I do apologize for the service issues you experienced. These are not acceptable and are not the normal levels of service we are known for. We are getting ready for a hotel renovation commencing in January which will be great for you to see. Next time you are in LR, please stop by so I can meet you and discuss your concerns. I would certainly appreciate that. Warm regards, Greg

10/10 有夠讚

Nathan

於 2023 年 12 月住了 2 晚
Greg Pirkle, General Manager 於 2023年12月10日回覆
Dear Nathan,Thank you for staying at Capital Hotel. We are happy we met your expectations. Looking forward to your next visit!

10/10 有夠讚

Johnna,Glendale

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff. Restaurant. Old Fashion's are top notch!
於 2023 年 12 月住了 1 晚
Greg Pirkle, General Manager 於 2023年12月6日回覆
Dear Johnna,Thank you for staying at Capital Hotel. We are happy that we met your expectations and look forward to seeing you again when your travel plans bring you back to Little Rock.

10/10 有夠讚

Clint

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
👌
One of the most beautiful hotels we’ve ever stayed in.
於 2023 年 11 月住了 1 晚
Greg Pirkle, General Manager 於 2023年11月22日回覆
Dear Clint,Thank you for staying at Capital Hotel. We are happy we met your expectations.

10/10 有夠讚

Tracey

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We love the hotel. Historic and very comfortable.
於 2023 年 11 月住了 1 晚
Greg Pirkle, General Manager 於 2023年11月20日回覆
Dear Tracey,Thank you for staying at Capital Hotel. We are happy we met your expectations and love our hotel.

10/10 有夠讚

Bennett

於 2023 年 11 月住了 2 晚
Greg Pirkle, General Manager 於 2023年11月21日回覆
Dear Bennett,Thank you for staying at Capital Hotel. We are happy we met your expectations. Looking forward to your next visit.

10/10 有夠讚

Rebecca

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the historic hotel and its sense of history.
於 2023 年 11 月住了 3 晚
Greg Pirkle, General Manager 於 2023年11月11日回覆
Dear Rebecca. Thank you for staying at Capital Hotel. We are happy we met your expectations. We appreciate your feedback.

10/10 有夠讚

Doug

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Greg Pirkle, General Manager 於 2023年11月7日回覆
Dear Doug,Thank you for staying at Capital Hotel. We are happy that we met your expectations and look forward to your return.

10/10 有夠讚

Andrew C.

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Greg Pirkle, General Manager 於 2023年11月1日回覆
Dear Andrew,Thank you for staying at Capital Hotel. We are happy that we met your expectations and look forward to your return when your travel plans bring you back to Little Rock.

10/10 有夠讚

shannon

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Such a classy hotel !! We love staying here and would recommend to anyone that loves comfort and class
於 2023 年 10 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月28日回覆
Dear Shannon,Thank you for staying at Capital Hotel. We are happy that we met your expectations and enjoy our classy hotel. It’s a pleasure to work in such a magnificent venue.

10/10 有夠讚

Gordon

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It’s the Capital Hotel, always awesome, ‘nuff said!
於 2023 年 10 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月22日回覆
Dear Gordon. Thank you for your patronage and loyalty. Looking forward to your next visit.

10/10 有夠讚

Bradley

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is very convenient to downtown and is the primary hotel I use in the Little Rock area. It is extremely clean, safe, and has dining in the hotel that is excellent.
於 2023 年 10 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月19日回覆
Dear Bradley,Thank you for making Capital Hotel your residence while in Little Rock. We certainly appreciate your loyalty and feedback.

10/10 有夠讚

Craig

於 2023 年 10 月住了 1 晚
Greg Pirkle, General Manager 於 2023年11月7日回覆
Dear Craig,Thank you for staying at Capital Hotel. We are pleased we met your expectations and look forward to your return next time you travel plans bring you to Little Rock.

10/10 有夠讚

Cynthia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Greg Pirkle, General Manager 於 2023年10月12日回覆
Dear Cynthia,Thank you for staying at Capital Hotel. We are happy that we met your expectations. Hope to have you back again.

10/10 有夠讚

Daniel

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice!
於 2023 年 10 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月8日回覆
Dear Daniel,Thank you for staying at the Capital Hotel. We are pleased we met your expectations. Looking forward to your next visit when your travel plans bring you back to Little Rock.

10/10 有夠讚

Sheryl,Baton Rouge

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
This hotel has all the wonderful feels of a beautiful historic hotel that still pays attention to customer service and details long list on many hotels these days
於 2023 年 10 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月7日回覆
Dear Sheryl,Thank you for staying at Capital Hotel. We are happy you enjoyed your visit and the services. Looking forward to your return when your travel plans bring you back to Little Rock.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A+ for the Capitol Hotel
Everything was A+. My room rate was a bit pricey but I think it was high season with weddings in the fall. From check in to valet parking to my room and ordering room service, I had the best stay at the Capital Hotel. The design is a tad traditional (aka stuffy) but that’s okay since the furniture was quality and clean and the room was so comfortable and clean (I’m a clean-addict). There was a keurig coffee maker in the room and water bottles were provided daily. Real glasses and cups mean less plastic waste too. The best thing was room service! When I ordered breakfast at 6:30 am the line was initially busy. They actually called me back and my order was quickly delivered (yogurt, fruit and toast). Eating at the restaurants onsite is always nice but room service is awesome! If you are anywhere near Little Rock treat yourself to this premium hotel experience.
於 2023 年 9 月住了 2 晚
Greg Pirkle, General Manager 於 2023年10月2日回覆
Dear Anonymous,Thank you for your detailed feedback. So happy we met your expectations and you had a wonderful stay. Look forward to having you back.

10/10 有夠讚

Audrey

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful lobby and room! Staff was very courteous. Wonderful experience.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月2日回覆
Dear Audrey, Beautiful. Courteous. Wonderful. If our guests used only three words to describe our Capital Hotel, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, Gregory Pirkle General Manager

10/10 有夠讚

Christopher

於 2023 年 9 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月19日回覆
Dear Christopher,Thank you for staying at Capital Hotel. We are happy we met your expectations and look forward to welcoming you back when your travel plans bring you back to Little Rock.

10/10 有夠讚

Justin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Greg Pirkle, General Manager 於 2023年9月24日回覆
Dear Justin,Thank you for staying at Capital Hotel. We certainly are happy that we met your expectations. Looking forward to your next visit when your travel plans bring you back to Little Rock.

10/10 有夠讚

Carl

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My wife and I can't imagine a hotel being better. Truly excellent in every way.
於 2023 年 9 月住了 1 晚
Greg Pirkle, General Manager 於 2023年9月19日回覆
Dear Carl,Thank you for staying with us at Capital Hotel. We appreciate you kind words and are happy we met your expectations. Come visit us again when in Little Rock.

10/10 有夠讚

Karl

於 2023 年 9 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月8日回覆
Dear Karl,Thank you for staying at Capital Hotel. We are happy that we met your expectations.

10/10 有夠讚

Patti

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
always a pleasure to stay at the Capitol. Staff in all areas are wonderful and always remember us
於 2023 年 9 月住了 1 晚
Greg Pirkle, General Manager 於 2023年9月11日回覆
Dear Patti,Thank you for being a loyal guest at Capital Hotel. We certainly appreciate your business and warm comments of our team.

8/10 不錯哦

Jonathan

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mark provided excellent service and history of the Hotel. Chris provided great service, provided a ride to my destination and he didn't have too but he did and the car service was great.
於 2023 年 9 月住了 1 晚
GM 於 2023年9月6日回覆
Dear Jonathan, Thank you for your review and recommendation of our hotel and associates. I'm pleased to hear that our staff's excellence in service made for a great experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Gregory Pirkle General Manager

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Couples Weekend
Quick and perfect getaway!
於 2023 年 9 月住了 1 晚
Greg Pirkle, General Manager 於 2023年10月28日回覆
Dear Jessica,Thank you spending your Couples Weekend with us at Capital Hotel. We are happy we met your expectations!

10/10 有夠讚

Alan

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Greg Pirkle, General Manager 於 2023年9月4日回覆
Dear Alan,Thank you for staying at Capital Hotel. We certainly are happy we met your expectations. Looking forward to seeing you on your next visit to Little Rock.

10/10 有夠讚

Helen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice stay. Classic old property...so much nicer than the usual array of hotels like the Marriott.
於 2023 年 8 月住了 1 晚
Greg Pirkle, General Manager 於 2023年8月29日回覆
Dear Helen,Thank you for staying at Capital Hotel while in Little Rock. We appreciate your feedback and glad you like the charm of our historic hotel.

10/10 有夠讚

Bradley

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is located downtown in the heart of Little Rock. The Hotel has an excellent bar and restaurant, and is steps away from the Convention Center.
於 2023 年 8 月住了 1 晚
Greg Pirkle, General Manager 於 2023年8月25日回覆
Dear Bradley,Thank you for staying at Capital Hotel. We are certainly happy that we met your expectations and look forward to your return when your travel plans bring you back to Little Rock.

10/10 有夠讚

Raphael

於 2023 年 8 月住了 1 晚
Greg Pirkle, General Manager 於 2023年9月19日回覆
Dear Raphael,Thank you for staying at Capital Hotel. We are happy we met your expectations and do hope to see you again when your travel plans bring you back to Little Rock.

10/10 有夠讚

Barbara

於 2023 年 8 月住了 2 晚
Greg Pirkle, General Manager 於 2023年9月11日回覆
Dear Barbara,Thank you for staying at the Capital Hotel. We are happy we met your expectations and do look forward to your return next time your travel plans bring you back to Little Rock.

10/10 有夠讚

Jay

One of my favorite hotels in the south
於 2023 年 8 月住了 2 晚
Greg Pirkle, General Manager 於 2023年8月18日回覆
Dear Jay,Thank you for staying at Capital Hotel. We appreciate your loyalty and look forward to your next visit with us.

10/10 有夠讚

Judy

喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable historic hotel with great restaurant
Greg Pirkle, General Manager 於 2023年8月17日回覆
Dear Judy,Thank you for staying at Capital Hotel. We are very pleased that we met your expectations and we do look forward to your return when your travel plans bring you back to Little Rock.