It had been raining and the door let water in thr room the carpet was soaked and when asked about other rooms I was told they were all wet just like the room I had.
Kim
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Kelly
2024年4月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Kelly
於 2024 年 4 月住了 1 晚
4/10 不太好
Marguerite
2024年4月18日
喜歡:整潔度、員工素質和住宿環境和硬體
I asked on my reservation for a Handicap room, when I arrived they told me it was already rented.What do I need to do to get what I ask for? I booked it a month in advance. I was told someone was in there Handicap room and there was nothing they could do.
Marguerite
於 2024 年 4 月住了 4 晚
6/10 一般般
Leonard
情侶出遊
2024年4月17日
Room was clean enough so as not to be worried. Bed was comfortable. Forget about getting extra towels or pillows. You won't get them. Can tell room was hastily painted by looking at the paint job.
Leonard
於 2024 年 4 月住了 4 晚
6/10 一般般
Hilda,Rockwood
情侶出遊
2024年4月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean facilities, friendly staff near a busy shopping center. The bed was extremely tall. Being 5'2", I could not just sit or hop up onto the bed. Requested a foot stool and was given a small plastic stool the would slide when I stepped on it. Went to Walmart and purchased a better foot stool. When I explained this to the staff, she asked what kind it was and said she would go purchase a couple for future guests.
Hilda
於 2024 年 4 月住了 1 晚
10/10 有夠讚
kristin
寵物同遊, 團體旅遊
2024年4月14日
喜歡:員工素質和住宿環境和硬體
The property is great. Very receptive
kristin
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Patsy
家庭旅遊
2024年3月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk was very friendly and helpful. My sister has severe back problems from 5 surgeries. We were given a great room for her.
Patsy
於 2024 年 3 月住了 1 晚
2/10 很糟糕
Sharon
2024年3月9日
The outside of the building was clean and kept clean. The inside of the room was a different story.
The bathroom sink, toilet and shower appeared freshly cleaned, the tissue box was empty. The furniture was in bad shape, the loveseat was stained with the arm fabric worn through to the padding. I spilled some water on the floor and had to wipe it up with a white towel and realized the floor was filthy, looked like it hadn’t been cleaned in months. I realize this is a lower cost facility and didn’t expect high end finishes but did expect the room to be clean. I felt gross and uncomfortable all night. I would not recommend this hotel!
Sharon
於 2024 年 3 月住了 1 晚
4/10 不太好
Felix,Abilene
家庭旅遊
2024年3月3日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Iv stayed there before in the past and it was nice and clean. This time it was bad. The first room the floors were dirty, sheets had holes on them, and the couch smelled like urine. I told the front desk and the guy got upset and asked me if I expected them to go clean it in the middle of the night. He eventually gave me another room that was slightly cleaner. I ended up getting a swifter and cleaning the floors myself. The front desk guy was so rude. I asked for an extra towel for my kids, and he said he was going to have to charge me more because I didn’t pay the rate for having 2 kids. I told him I put on the information correctly on Expedia and that was the rate I paid for. He starts asking me what my business in town is like it was an interrogation. The towels ended up having holes in them as well and I bought my own after that. The next day the front desk guy is standing in the hall with his hands on his waist staring at me leaving like he was trying to intimidate me. The new room still had cigarette burns on the beds and the chairs were so dirty and stained. One of the days I was there I left in the morning to grab food and left the do not disturb sign. Minutes after I left, house keeping was still knocking on the door. Makes me wonder if no one was there if they would have still entered. Last time there honestly.
Felix
於 2024 年 2 月住了 4 晚
6/10 一般般
Brittany
親子旅遊
2024年2月21日
喜歡:整潔度
When I got there, I waited 30 minutes to even be checked in because the computer or mouse wouldn't work. Once I finally got into my room, the ceiling light kept flickering and the microwave kept beeping. Must have been some kind of wiring problem.